Restore points are wiped out when computer shuts down

scottie7

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I purchased one of the family 3pack Windows 7 disc for my family. I installed it on two computers but on one when I create a restore point on the computer it remains as long as I do not shut the computer down. Once the computer shuts down the restore point goes away and when trying to restore to a previous saved restore point all it says is that no restore points have been created. This is the first computer or I should say operating system I have had this problem. My question is since I can not find a fix if I have to reinstall Windows 7 from my three pack disc will it recognize the copy on my computer and just reinstall it or will it use my last remaining issue on that disc that has not been used? Thanks for any help.
Scottie
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Professional 32bit
CPU
Intel Core I5 M460 @ 2.53Ghz
Motherboard
Intel ACP x86-based PC
Memory
4 gb
Graphics Card(s)
Intel HD Graphics
Sound Card
IDT High Definition Audio Codec
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
ST9320423AS
Internet Speed
1gb/sec
Antivirus
avast home
Browser
IE 11
Hello Scottie and welcome to Seven Forums.

You may find an answer here to the restore point issue.

What To Do About Missing Windows 7 Restore Points « IT Expert Voice

If you have to reinstall Windows 7, you should not have any problems re-activating and not have to use the last remaining activation (he says hopefully and with fingers crossed.) When you originally activated that copy of Windows 7 by entering the 25-digit Product Key, a unique "hardware hash" was created based on the hardware installed on that specific computer. The hardware hash takes into account the various manufacturers, hardware serial numbers, amount of RAM installed, etc. As long as the hardware hash is recognized as being the same as originally created, re-activation should proceed without a hitch. If by some chance it doesn't re-activate, you could also contact Microsoft directly via telephone support and provide them the 3 pack details.

http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html

Activate Windows 7 on this computer
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
Restore Points not retained

Thank you marsmimar for the information. I did not know about the hashing but my computer has not had any hardware changes so I figure things should work out just fine. Thanks again.
Scottie
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Professional 32bit
CPU
Intel Core I5 M460 @ 2.53Ghz
Motherboard
Intel ACP x86-based PC
Memory
4 gb
Graphics Card(s)
Intel HD Graphics
Sound Card
IDT High Definition Audio Codec
Monitor(s) Displays
Generic PnP Monitor
Hard Drives
ST9320423AS
Internet Speed
1gb/sec
Antivirus
avast home
Browser
IE 11
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