Restore

ToiletNinja

New member
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I need to restore my computer back to factory settings. I went into the BIOS and there's nothing like that. I went to the startup menu, no luck. Even my HP/Microsoft Restore only does restore points that I did like two days ago. I need to restore my computer to default factory settings, meaning clear the hard disk and make it how it was when I bought it. Help?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
How many partitions do you have on your hard drive? Look in disk management.

If it is an HP, I would think it came with a recovery partition, particularly if they did not give you Windows discs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
How many partitions do you have on your hard drive? Look in disk management.

If it is an HP, I would think it came with a recovery partition, particularly if they did not give you Windows discs.

Three partitions, the local disk, Recovery, and and HP Tools.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
You should be able to make "recovery disks" using that Recovery partition. I've never done it, but it's easily done.

Look in your PC manual and investigate the link above provided by Kari.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
I don't need to recover, I need to restore.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
Same thing as far as I know. The recovery partition is used to make disks to restore to factory specs.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Well, in the Recovery partition, there is a folder called 'Recovery', and inside that, it's this;

14574503.jpg
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
That's it. Look in your user's manual for how to proceed or look at Kari's link.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
So you did not even bother to check the link I gave you? There's detailed, precise information on those two possibilities you have, directly on HP/Compaq support site, exactly to that computer you have according to your system specs.

You can either restore (= recover) your computer by using HP Recovery Manager, or recovery disks if they exist. That's the only two possibilities you have. Both methods explained very detailed on that page.

Sometimes I really wonder why should I bother, when OP clearly does not even bother to follow simple instructions.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
So you did not even bother to check the link I gave you? There's detailed, precise information on those two possibilities you have, directly on HP/Compaq support site, exactly to that computer you have according to your system specs.

You can either restore (= recover) your computer by using HP Recovery Manager, or recovery disks if they exist. That's the only two possibilities you have. Both methods explained very detailed on that page.

Sometimes I really wonder why should I bother, when OP clearly does not even bother to follow simple instructions.

Kari

Hey don't hate. I looked at your link at first, skimmed over it, then returned to here for the second reply. I'm doing the instructions on the link right now.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
I don't "hate". I was just a bit frustrated because for once there was a question where a perfect answer was possible (sorry if it sounds bragging ;)), and it seemed you did not follow those instructions from HP.

Only things I hate are federal tax authorities in Finland and Germany, haggis and six witches...

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Thanks for helping.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate 64-bit
CPU
Intel i5-3570K Unlocked CPU [email protected]
Motherboard
ASRock Z77 Extreme4
Memory
G.SKILL Ripjaws X - Series 8GB DDR3 RAM
Sound Card
Unknown
Monitor(s) Displays
LG Flatron Wide, 24 inches
Screen Resolution
1680x1050
Hard Drives
Western Digital Caviar Black 1TB 7200rpm SATA
PSU
PC Power and Cooling Silencer MK. III 600w PSU
Case
Thermaltake Commander MS-I Snow Edition
Cooling
Some fans
Keyboard
USB Keyboard, nothing fancy
Mouse
USB Mouse
Internet Speed
28MB/s DOWN 5.8MB/s UP
Six witches?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
Three ex-wives, three ex mother-in-laws...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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