Right Click on desktop causing Explorer.exe crash!!!

[Lucky098]

That's great news Lucky098.

Yeah, I made an executive decision and decided to use Windows 7 Ultimate 32-bit instead of 64-bit about ten days ago and this time around did not install Firefox, but am using IE8 only.

Reliability History remains at 10/10 and would you believe I'm finding 32-bit just as fast if not faster and more reliable than 64-bit?

Thanks for keeping us all updated on how you (and your Dad) are going. That's terrific.

Yes i noticed 32bits OS seem lots fast than 64bits but sometime 64bits run lots fast if using large RAM like between 4GB to 8GB -- I used 8GB RAM (OCZ 4x2GB DDR2-800) and boot up seem so fast - same as my dad in 32bits OS as his PC using 2GB OCZ. I still think the problems may have cause by some softwares like Photshop or anything that need update fix patch rather than Firefox alone. Some of my softwares already updated fixed patch between November to early December (updated in KIS 2010 with a,b fix patch and TuneUp 2010 updated patch plus Logitech Setpoint 4.80 with updated latest patch that seem sort out the problem).

 

[RubberDucky451]

The problem is obviously related to a windows update. I thought it was a conflict with NOD32 but it seems to be something else.

I removed IE8 and it seemed to have fixed the problem. I'm currently right clicking everywhere to make sure xD

 

[wanna860]

Add me to the list of users experiencing the right click explorer crash. I have two identical systems (Dell 8400s). One running Windows 7 RC (build 7100) and it does not right click crash. My other system is a Windows 7 Home Premium upgrade from XP SP3 that has the right click crash. I've tried many of the solutions posted on this forum with no success. Next, I plan to wipe the hard drive and re-install.

 

[BashirSabeel]

Add me to the list of users experiencing the right click explorer crash. I have two identical systems (Dell 8400s). One running Windows 7 RC (build 7100) and it does not right click crash. My other system is a Windows 7 Home Premium upgrade from XP SP3 that has the right click crash. I've tried many of the solutions posted on this forum with no success. Next, I plan to wipe the hard drive and re-install.

Hi, I have also wiped my drive and reinstalled Windows 7 Pro once before but still get the problem from time to time. There is a reg edit posted in a number of places in this forum, this got rid of the crashing from a lot to a little.

 

[wanna860]

Add me to the list of users experiencing the right click explorer crash. I have two identical systems (Dell 8400s). One running Windows 7 RC (build 7100) and it does not right click crash. My other system is a Windows 7 Home Premium upgrade from XP SP3 that has the right click crash. I've tried many of the solutions posted on this forum with no success. Next, I plan to wipe the hard drive and re-install.

Hi, I have also wiped my drive and reinstalled Windows 7 Pro once before but still get the problem from time to time. There is a reg edit posted in a number of places in this forum, this got rid of the crashing from a lot to a little.

Thanks for the follow up. I tried a few regedit posts with claims to solve the issue but had no luck. I also tried some of the posts regarding shexview. I tried removing FireFox, using various versions and removing IE8 and removing various other programs but no luck. Occasionally, I can achieve ONE right click without crashing, but not two in a row.

 

[wanna860]

The problem is obviously related to a windows update. I thought it was a conflict with NOD32 but it seems to be something else.

I removed IE8 and it seemed to have fixed the problem. I'm currently right clicking everywhere to make sure xD

Thanks for the reply.

I tried removing IE8 according to instructions posted in this forum but it did not fix my right click crash (RCC).

The reason I want to do a re-install on a reformatted hard drive is that my right click crash actually appeared with XP SP3 in the days just before I installed the W7 home premium (HP) upgrade. So for me, the RCC existed in XP at the upgrade. I was hoping the upgrade was going to fix matters.

My RCC appeared when I was evaluating two programs: CircleDock and RocketDock and attempted to uninstall CircleDock. During the uninstall process, my system froze and had to be re-booted.

I am not implicating either of these programs just stating what happened. My RCC might not be related to either CircleDock or W7. That's why I plan to do the install from a reformatted drive even though others have tried this without success.

 

[wanna860]

Thanks for the reply. I tried various regedit and shexview solutions posted in the forum. Can you be more specific about what worked for you or provide or provide a link to the instructions that worked?

 

[wanna860]

I searched the threads and followed the instructions by the user named "frostee" in your thread:

http://www.sevenforums.com/crashes-debugging/36450-explorer-crashes.html

Using ShellExView v1.45 (NirSoft - freeware utilities: password recovery, system utilities, desktop utilities) I disabled all non Microsoft context menu items. The right click crash appears to be resolved.

Of note, my system registry does not have an entry from "Machine Throttling" but I did find:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient\Windows\AdaptiveSqm\Throttling

However, I was able to solve the right click crash without editing the registry.

Many thanks to those who had the skills to figure this one out.

 

[Warhaven]

Hey All,

I've been error free for just over a month now, since I've stopped using FireFox. However, another program I use frequently for dubbing tapes is Audacity, which doesn't cause explorer to crash, but it self crashes from time to time. The source of the fault is, of course, ntdll.dll or one of the other two associated with the clipboard. I hope MS finds and plugs this hole, because there's nothing more agitating than dubbing for two hours, and then have the program crash on you and lose most of your work.

 

[jcgriff2]

I have yet to experience such a crash (fortunately).

Does this happen to anyone in SAFEMODE?

Is there ever anything listed in The Action Center (START | View all problem reports)?

jcgriff2

`

 

[dr3dmodel]

Could we start a protest of some sort. It is extremely annoying not to mention very embarrassing when your up-to-date computer crashes in front of your client! Especially when your client has an old XP! Or are we returning to the Vista age and going to get dropped for the next bigger better OS. I also have the issue that the RC worked with all the same software almost flawlessly until I upgraded Now I feel like an idiot when I talk to people I recommended to go over to Windows 7. Very unprofessional!
A message comes up that windows is trying to resolve the issue, but that is the last you see or hear of it. this has gone on too long for them to have not noticed it. I don't know about safe mode.

 

[BashirSabeel]

Hi everyone, Just wanted to let you know that after having this problem A LOT!!! I think Microsoft released a number of updates that has got rid of explorer crashing. I noticed it after I did a fresh install of Windows 7 Pro, I got the crash a number of times I tryed installing my software (iTunes, Firefox etc...) then Windows installed updates, restarted my machine and every since I never got this error again. Dont know how but it was AFTER these random updates Hope this information helps.

 

[Otterbear]

This problem should be non-existent for anyone with all the latest upgrades to Windows 7. I have the latest version of Firefox and the latest updates of Windows 7, and have been problem free in this area for months now. It looks as though MS has sorted out the problem.
If you are still experiencing this exact problem chances are your software (Windows7 or Firefox), are not up to date versions.

 

[jcgriff2]

The site to check -

www.update.microsoft.com

Regards. . .

jcgriff2

.

 

[mestar]

"Microsoft will fix it in some random Windows Update and we'll never know the true cause"

One of the reasons is that Windows corrupts itself when the clipboard is empty, and you press right mouse button on the desktop.

When your explorer starts crashing, a simple workaround is to copy something, anything, some text from notepad, whatever.

Usually, you can't clear the clipboard from the gui, but you can from the code, this is what Firefox does in the private mode, or you can do it yourself with a dotnet command Clipboard.Clear()

Somewhere inside, windows allocates a memory block of size 0, then writes to that block, which it shouldn't do, as it corrupts the rest of the heap. This is what happens when you right click on the desktop, because the "paste" command is there, so it is trying to see if it should be enabled.

I guess, there are other reasons as well, but this one is where the bug lies with the ms.

 

[OWGrant]

This worked for me

Had that problem, but shellexview thing fixed it.
Thanks to frostee from http://www.sevenforums.com/crashes-debugging/36450-explorer-crashes.html.

Try that.

 

[tigerwong]

NirSoft ShellExView solved it for me

For almost half a year, whenever I go into my computer, and do a right click or a file, or access the File and Edit menu item in the tool bar, it would crash. The error per Dr. Watson would be "faulting application explorer.exe" This computer is a backup computer, so fixing it was NOT a priority. But I hate unsolved problems/mysteries. Googled my problem, and installed a software called ShellExView. I knew the problem had something to do with context menu or shell extensions. I thought maybe it was some software I installed that messed up the right click menu. Using ShellExView, I disabled: (1) Auslogics Products Context Menu Shell Extension, (2) AlcoholShellEx and (3) Microsoft Office One note Name Space Extension. Bam! Disabling the above worked. I don't know which one caused it, and I don't care since I don't use any of the three programs anymore. Hope this helps.