Solved Root Cause Found "System volume on disk is corrupt"

Repsidy

New member
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8:07 PM
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Hello I am in a bit of jiffy here.

Today when I tried to start up my computer everything started out well, Bios started, checked to see what I have plugged in for CD and Hard-drive(so just normal stuff), but when It started up windows it automatically took me Startup Repair. This was unusual though as this has happened before I though it would run it's course and start up after not actually detecting any problems.

I checked back after 3 hours later to see it still trying to "Attempting Repairs"

So i restarted the computer and when the repair started again I clicked cancel and went into a few more options (open command, start from a different point in time, Windows memory Diagnostics, etc.) and ran the Windows memory diagnostics tool. After a few minutes it was done but didn't give me any information.

Computer restarted so I cancelled the scan again. This time I went to diagnostic and repair details. Every test says the same thing completed successfully. Error code = 0x0, and t the end it comes up with this Root cause found: System volume on disk is corrupt.


After It told me the root cause I did what most people do and went to see if I could find a fix
Trying sfc /scannow came up with "There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again.
trying chkdsk c: /f /r gave me a different error "Failed to transfer local logged messages to the event log status 50."

It also states "Windows has checked the file system and found no problems." And also shows that there is no memory usage by bad sectors

I am running windows 7 Home Premium and still have the original install disk (as I custom built the PC)

The current Hard-drive is slightly over 2 years old and has not given me any problems like this before. Make is a seagate currently trying to find the box which it came in for more information of which type.

This Hard drive contains quite a bit of Information that I would rather not lose(quite a bit of it is games and as I have satellite internet and a 50gb download limit a month re-downloading all of it is not really an option.)

Any help is appreciated, Thanks.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome
Hi, and welcome to the forums.

Well, before anything else, you might boot your repair disk and copy/backup all your files to an external drive.

There are several posts in the forums that sound similar to yours, searching for "corrupt windows system". If you rebooted, not waiting for it to complete the repair process, I would restart that and give it all night as windows is not the speediest at checking obvious stuff (http://www.sevenforums.com/tutorials/3413-repair-install.html).
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
Hi, and welcome to the forums.

Well, before anything else, you might boot your repair disk and copy/backup all your files to an external drive.

There are several posts in the forums that sound similar to yours, searching for "corrupt windows system". If you rebooted, not waiting for it to complete the repair process, I would restart that and give it all night as windows is not the speediest at checking obvious stuff (http://www.sevenforums.com/tutorials/3413-repair-install.html).

I just tried leaving it again, but now it's saying that my startup repair is offline so that kinda leaves a hole in trying to let it run, and would the eternal drive have to be plugged in with a HDD cable or would I be able to get away with a portable HDD with usb connection?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome
I am currently running chkdsk d: /f to see if it finds anything that I've previously

*edit

Neither c nor d have any bad sectors which is confusing me even more so, but both have the Failed to transfer local logged messages to the event log status 50, and after some time spent trying I have not been able to transfer data between the 2 HDDs (and the HDD that is "bad" is running perfectly fine physically as I cannot hear any unusual sounds and it is definitely running)
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome
You may try to recover your files By http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html or if that does no work, try http://www.sevenforums.com/tutorial...ate-live-cd-dvd-usb-use-emergency-backup.html. That tutorial is with peppermint Linux because it is small and fairly easy for a windows user to use, but almost any live Linux distro will work.

I would also suggest you download Seagate's diagnostic program Seatools for DOS and run the short and long test to make sure there is nothing wrong with the drive. Then we will know if we are dealing with a hard drive problem or an OS problem.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
You may try to recover your files By http://www.sevenforums.com/tutorials/93347-copy-paste-windows-recovery-console.html or if that does no work, try http://www.sevenforums.com/tutorial...ate-live-cd-dvd-usb-use-emergency-backup.html. That tutorial is with peppermint Linux because it is small and fairly easy for a windows user to use, but almost any live Linux distro will work.

I would also suggest you download Seagate's diagnostic program Seatools for DOS and run the short and long test to make sure there is nothing wrong with the drive. Then we will know if we are dealing with a hard drive problem or an OS problem.


Thanks. There has also been another change. I started the computer this morning and allowed it to run through startup repair once again. This time it said that it had finished and wanted me to restart the computer to make sure that the repair had been successful. It hadn't (which i had guessed was going to happen).

so I ran the repair again and got a new root cause
" Boot Configuration is corrupt" Repair action "Partition table repair"
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
MBR and a few other things didn't work as well as the seatools did not register that I actually had an HDD.

So i just ended up re-installing Windows 7 and now i'm trying to move everything back over (As for some reason even though i'm set as admin I cannot get into windowsold and a few other folders) and re-installing my drivers for my graphics card and motherboard.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome
What message do you get when you try to open Windows.OLD? Also, what other folders can you not open and what message do you get when you try?
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
What message do you get when you try to open Windows.OLD? Also, what other folders can you not open and what message do you get when you try?

I am receiving this:
You have been denied permission to access this folder. and then says to access you need to use security tab but within security tab, but I am not able to change settings nor can I seem to bypass it
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
The take ownership shortcut worked and I am now able to get into the folder. Thanks for all you help.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    ALWAYS UNDER CONSTRUCTION
    OS
    Windows 11 Pro
    CPU
    Ryzen 9 5900X
    Motherboard
    Asus X570 Crosshair Viii Hero
    Memory
    32GB G Skill DDR4-3600
    Graphics Card(s)
    EVGA RTX 3080 FTW 3 Ultra
    Sound Card
    On Board/Sennheiser PC37X Headset
    Monitor(s) Displays
    3 X Asus 27"
    Screen Resolution
    2560x1440
    Hard Drives
    2 X 1 TB NVME drives
    PSU
    EVGA 850
    Case
    Phanteks Eclipse P400A
    Cooling
    EVGA 280 AIO
    Keyboard
    Logitech G510s/ Logitech G13
    Mouse
    Logitech G502
    Internet Speed
    24/1
    Antivirus
    ESET/MBAM Pro/SAS Pro
    Browser
    Chrome/ Firefox/ Edge
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Dell 16 Plus
    OS
    Windows 11 Pro
    CPU
    Intel Ultra 9 288V
    Memory
    32 GB LPDDR5X 8533
    Monitor(s) Displays
    16" Mini-LED HDR600 Touch 90 Hz
    Screen Resolution
    2560X1600
    Hard Drives
    1 TB NVME
Currently deleting it. Again thanks for everything.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom build
OS
Windows 7 Home Premium 32bit
CPU
Intel I-5
Motherboard
Gigabyte Ultra Durable 3
Graphics Card(s)
Asus GeForce GTX560
Antivirus
malwarebytes, superantispyware, Norton
Browser
Chrome
I have a Lenovo laptop that's displaying a black screen after windows 7 loads. The only thing you can see is the mouse pointer. I tried repairing it using the system repair and it says "System Volume on disk is corrupt."

I also tried rebooting it in safe mode. Still the same black screen and mouse pointer.

Then I also rebooted it in command prompt, same thing.

There's no restore point too.

I haven't tried taking out its hdd and putting it on a desktop pc though. Any other options I could do?
 

My Computer

Computer type
PC/Desktop
OS
Windows 10 64bit
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