Solved seagate 3tb expansion with windows 7 dont work

[stealthmode]

About 3 months ago i purchased seagate 3TB expansion USB 3.0 external hard drive.
all worked well apart from windows 7 not being able to see that hard drive to do a back up which at this stage im not Concerned with this issue.

Now i have a 250Gb SSD with the same OS installed, now i plug in the external hard drive into a usb 3 slot & windows 7 shows there is a seagate external hard drive connected as "H drive" but will not read it.according to windows 7 the driver is working properly. i have uninstalled the usb driver & reinstalled with no luck, i have also tried to open up my computer management but it just freezes whilst i have the external hard drive pluged in. i have also plug the external hard drive into all available usb slots with the same issue.

Now i took the extnernal hard drive into work & pluged it into a windows XP works great, so im now 100% sure there is no problem with the external drive. i have also downloaded all the seagate tools for the hard drive & whilst the drive is plug into the computer the programs just freeze.

i have done extenive research online to try & find a solution to this & cant find anyone with the same problem. except one on the seagates forum & the seagate responed with its a windows 7 problem. i will post that link if needed.

i will upload some SS when i get home from work.

 

[ELiTEFX]

seems like other folks have run into this issue also: Seagate Expansion 3TB not useable for Windows 7 Ba... - Seagate Community Forums

 

[stealthmode]

Thank you Elitefx that it the seagate link that i was going to post if needed but that is for the back up of windows 7. not my problem.

my problem is that now since i did have this external hard drive working & now i have installed on a new SSD i dont beleive windows 7 supports my external hard drive on a SSD. thats the only conclusion i can come up with.

P.S. i got this SSD to only play games on but then my SATA HDD died.

 

[ELiTEFX]

my problem is that now since i did have this external hard drive working & now i have installed on a new SSD i dont beleive windows 7 supports my external hard drive on a SSD. thats the only conclusion i can come up with.

That is a mystery. I'm running Win7 x64 Ult SP1 on a Mushkin Chronos 120GB SSD and my external USB2 drive works, my Brother Laser printer works, my external USB2 Hard Drive dock works etc.

Have you upgraded to SP1? Also, I read somewhere that Win7 does not natively support USB3. Have you tried USB2?

All I can think of.....

 

[stealthmode]

Have you upgraded to SP1? Also, I read somewhere that Win7 does not natively support USB3. Have you tried USB2?

All I can think of.....

There is no more updates i can do with my windows 7.

i also run a 1TB USB 2 samung external HDD & that runs great.

i think i read the same forum as you about the USB 3 but its still not 100% certain on this as i dont understand way MS would make an OS that isnt USB3 ready.

P.S. i am taking in all you cents in

 

[kbrady1979]

Drives bigger than 2TB need to be initialized using GPT instead of MBR, and sometimes still have issues with UEFI, Samsung says they have pretty much ironed the bugs out, so who knows.

 

[stealthmode]

Thank you Kbrady1979 for that idea however i cant even do that because windows wont even read the HDD.

 

[stealthmode]

4 pictures attached i hope i don't confuse anyone

 

[stealthmode]

Attached i have shown that windows 7 can recognize the external USB 3 device but also cant open it any more ideas?

thank for all that have helped at the moment, has anyone else got another idea???

 

[bobafetthotmail]

hmmm, betting on hardware/driver issues.
I'd watch the part of device manager about usb 3.0 controllers and see if there is some issue outside the HDD itself.

Also check manufacturer site of your mobo for any drivers or BIOS updates that talk about USB 3.0. Have you installed chipset drivers?

I'd also get nosy and check that the USB 3 ports work correctly. Connect other USB 3 devices or if you have none connect USB 2 devices.

Let's see how this goes.

 

[stealthmode]

Hello Boafetthotmail & thank you for your thoughts

OK the manufacturer "seagate" i have the latest firmware & i have downloaded all their software. this picture attached shows that the seagate tools don't even work. yes i have installed the chipset have just reinstalled my driver for usb 3.

i dont have any other usb 3 devices.

i pluged in a usb 2 device into a usb 3 port & works great.

like i have stated before this external driver works on XP so i know its good. & it used to work on this computer until i changed hard drives. now im so confused.

 

[stealthmode]

Ok an update of those who might be able to help i have also tryed it on other windows 7 machines & the external HDD dont work & they are running on standard hard drives not SSH. however tried it on another XP machine on the weekend & works without a drama. windows 7 has an issue with 3TB external I think.

no driver updates with seagate web site. i am totally run out of idea's.

 

[stealthmode]

......

 

[stealthmode]

Is there anyone having trouble like this???

is it something so simple i have missed???

 

[masic2000]

My Seagate 3TB is now working with Backup/restore.

Hi all:

I've read all the posts and had the same problems with the 3TB drive from Seagate. I could not get my windows backup to start working due to the 4k limitation that windows backup does not recognize. However, I downloaded the Seagate backup software for a free trial (Memeo Instant backup) and started to use it for a while (and of course it works . . .). But today I decided to give my Windows backup another try, and low and behold it started to work with my old settings still place !!!

Not sure what happened. Either there was an automatic update to windows seven that fixed the backup issue or just by using the Seagate software it converted the disk to a useable windows format. I restored some files just to make sure all worked perfectly. I'll keep using my windows seven from now on and see what happens.

I hope someone else gives this a try, I'm curious to see why it started to work.

 

[masic2000]

Sorry for the previous post . . . .It doesn't work. Any backup greater that 40 G will crap out with the same error message as before. Very strange indeed. I thought we had some hope, looks like we look for a good backup software that works and is FREE !!

 

[stealthmode]

Thank you for your input masic2000. however i am not trying to use my device as a back up, i am using this as a storage device. the strange thing is that it was working & now it only works on XP i dont know about any devices later then XP.

 

[stealthmode]

I have fixed this problem myself.

Ubuntu Fixed my issue.

 

[samueltrepanier]

Hello stealthmode

I'm having the same issue with my Seagate Expansion drive 3TB.
It seems that you solved your issue with Ubuntu. Do you mean that you just run Ubuntu instead of Windows, or you did something with Ubuntu that fixed your drive?

Thanks a lot!
Samuel

 

[stereo]

How could i found out if my motherboard supports 1 HDD 2TB or 1 HDD 3TB ?
I have Gigabyte GA EX58 UD5
GIGABYTE GA-EX58-UD5 ATX Intel Motherboard - Newegg.com