Solved Security Update Failed Error code 80073712

E

Ewsswqa

New member
Local time
11:01 PM
Messages
8
I've haven't been able to install this update 'Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2943357)'
It keeps coming up with an error code 80073712.

I am also getting an error 8004100E when trying to upgrade to Windows 10

Using the SUR tool I got the following log:
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7
Antivirus
AVG Free
You have rather a lot of errors there!
Code: 
Summary:
Seconds executed: 124
 Found 96 errors
  CSI Manifest All Zeros Total count: 72
  CBS MUM Corrupt Total count: 14
  CBS Catalog Corrupt Total count: 10

Unavailable repair files:
	winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.22733_none_65085bdd54b4a629.manifest
	winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.22733_none_2795328d79930284.manifest
	winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_424d323c8e896dad.manifest
	winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_6f276a738180cba8.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.22733_none_5ebf2b63339ef82d.manifest
	winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.18523_none_f5ee0756c06c09cd.manifest
	winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.22733_en-us_787b5545d9776103.manifest
	winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.18523_en-us_496526973f1e68f2.manifest
	winsxs\manifests\amd64_wcf-m_sm_ins_rc_dll_31bf3856ad364e35_6.1.7601.18523_none_271663c8606d49a2.manifest
	winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_ff634b2369479517.manifest
	winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.18523_none_02011939c648dcfe.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.18523_none_0242455f46f9765d.manifest
	winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.22733_none_907097fea175fea2.manifest
	winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.22733_none_7d243f06e2816846.manifest
	winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.22733_none_5eba49464cf449c9.manifest
	winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.22733_none_bff6ca10b626f70a.manifest
	winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.18523_none_f1b7e3b500b0dd75.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.18523_none_a1a8f58c939aac4a.manifest
	winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.18523_en-us_1c3528fb3f63ae97.manifest
	winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_102e1681a6f8daa0.manifest
	winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.22733_none_7b9fe117b7a77077.manifest
	winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_b2b27b25e379631c.manifest
	winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.22733_none_627b1e3960ee4846.manifest
	winsxs\manifests\msil_smsvchost.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_c97f21bfc9d2e96e.manifest
	winsxs\manifests\amd64_microsoft.transactions.bridge.dtc_b03f5f7f11d50a3a_6.1.7601.18523_none_7bd502773b0e2c7b.manifest
	winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.22733_none_230aba46aff3690d.manifest
	winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_0f4b4b63d0545797.manifest
	winsxs\manifests\amd64_wcf-infocard_api_dll_31bf3856ad364e35_6.1.7601.22733_none_027fe7fedf6e95e0.manifest
	winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_b0fabad924c43863.manifest
	winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.22733_en-us_ee690b9c8991e0b1.manifest
	winsxs\manifests\amd64_infocard.resources_b77a5c561934e089_6.1.7601.22733_en-us_05688261590a2845.manifest
	winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_d834c775e8e8bf5a.manifest
	winsxs\manifests\amd64_wcf-icardagt_exe_31bf3856ad364e35_6.1.7601.18523_none_8ff1c939885045c0.manifest
	winsxs\manifests\msil_system.servicemodel_b77a5c561934e089_6.1.7601.18523_none_7947c4d34747ce98.manifest
	winsxs\manifests\amd64_wcf-m_sm_cfg_ins_exe_31bf3856ad364e35_6.1.7601.18523_none_5e3b7a8133ce90e7.manifest
	winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.22733_none_416efebeda587c2c.manifest
	winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.22733_none_29f6a06ce8fccf4d.manifest
	winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.18523_none_72efc8f96ca487c3.manifest
	winsxs\manifests\msil_system.identitymodel_b77a5c561934e089_6.1.7601.22733_none_daeb3d1b1a575723.manifest
	winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.22733_none_cfea951b2aba8a29.manifest
	winsxs\manifests\msil_system.runtime.serialization.resources_b77a5c561934e089_6.1.7601.18523_en-us_8f47fbdfbfd0e755.manifest
	winsxs\manifests\msil_smdiagnostics_b77a5c561934e089_6.1.7601.22733_none_5c23225f864b0171.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel.washosting_b03f5f7f11d50a3a_6.1.7601.22733_none_eb759ec5609ff00b.manifest
	winsxs\manifests\amd64_wcf-system.runtime.serialization_b03f5f7f11d50a3a_6.1.7601.18523_none_93f0e5a0c8daee98.manifest
	winsxs\manifests\msil_smdiagnostics.resources_b77a5c561934e089_6.1.7601.22733_en-us_32987ffd58c4e2a0.manifest
	winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.18523_none_a6803b1074d97c29.manifest
	winsxs\manifests\amd64_microsoft-windows-wpfcorecomp.resources_31bf3856ad364e35_6.1.7601.22733_en-us_10ace546c01e9382.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel_b03f5f7f11d50a3a_6.1.7601.22733_none_8adc4ef2ad4125f8.manifest
	winsxs\manifests\amd64_wcf-smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_c7c761730b1dbeb5.manifest
	winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.22733_none_9b8bf7be024ae1df.manifest
	winsxs\manifests\msil_system.runtime.serialization_b77a5c561934e089_6.1.7601.18523_none_d6c370aa9c807d5c.manifest
	winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.22733_none_0476f2837b6cca3b.manifest
	winsxs\manifests\amd64_microsoft-windows-wcfcorecomp.resources_31bf3856ad364e35_6.1.7601.18523_en-us_fee47c5e5021dc35.manifest
	winsxs\manifests\amd64_wpf-terminalserverwpfwrapperexe_31bf3856ad364e35_6.1.7601.18523_none_82795dfbe2482a4a.manifest
	winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.18523_none_d6844f55af0a470f.manifest
	winsxs\manifests\msil_smsvchost_b03f5f7f11d50a3a_6.1.7601.18523_none_e6b73bb51114107b.manifest
	winsxs\manifests\msil_system.identitymodel.resources_b77a5c561934e089_6.1.7601.22733_en-us_c16820dc028f3908.manifest
	winsxs\manifests\amd64_infocard_b77a5c561934e089_6.1.7601.18523_none_583ba558c0b2027e.manifest
	winsxs\manifests\amd64_wcf-system.servicemodel.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_758bd1fd19f87e7f.manifest
	winsxs\manifests\amd64_wcf-m_sm_mof_31bf3856ad364e35_6.1.7601.18523_none_228beb8196cdb02b.manifest
	winsxs\manifests\msil_microsoft.transacti..ridge.dtc.resources_b03f5f7f11d50a3a_6.1.7601.18523_en-us_0535b2366feb6703.manifest
	winsxs\manifests\amd64_wpf-terminalserverwpfwrapperexe_31bf3856ad364e35_6.1.7601.22733_none_82f82cc0fb6de32c.manifest
	winsxs\manifests\msil_system.servicemodel.washosting_b77a5c561934e089_6.1.7601.18523_none_926c87b19e00f6c9.manifest
	winsxs\manifests\msil_system.runtime.serialization.ref_b77a5c561934e089_6.1.7601.22733_none_8fb394768e7ff5d7.manifest
	winsxs\manifests\amd64_wcf-icardres_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_6fa639389aa6848a.manifest
	winsxs\manifests\amd64_wcf-m_sm_evt_dll_vista_31bf3856ad364e35_6.1.7601.22733_none_d7031e1ac82ffff1.manifest
	winsxs\manifests\amd64_wcf-m_svc_mon_sup_dll_31bf3856ad364e35_6.1.7601.18523_none_03f823be62471159.manifest
	winsxs\manifests\amd64_wcf-system.runtime.serialization.ref_b03f5f7f11d50a3a_6.1.7601.18523_none_5919d8d674e2f3ff.manifest
	winsxs\manifests\amd64_wcf-smdiagnostics_b03f5f7f11d50a3a_6.1.7601.22733_none_df2160bcda12837b.manifest
	winsxs\manifests\amd64_wcf-system.identitymodel_b03f5f7f11d50a3a_6.1.7601.18523_none_b2589e57e8a46831.manifest
	winsxs\manifests\msil_system.servicemodel.resources_b77a5c561934e089_6.1.7601.18523_en-us_2617f1fdb6addde9.manifest
	winsxs\manifests\msil_system.servicemodel.ref_b77a5c561934e089_6.1.7601.18523_none_40c34706cf56559f.manifest
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
	servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
	servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_100_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_5_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_6_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_7_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_8_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_97_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_98_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_99_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_for_KB2943357_SP1~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum
	servicing\packages\Package_for_KB2943357~31bf3856ad364e35~amd64~~6.1.1.3.mum

Hopefully they are all from the same update, so a fix shouldn't be too difficult.
I'll post a fix protocol later.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've uploaded a file - nshaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder nshaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:
C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks, that seemed to do the trick for the Security Update which has installed fine now. The CheckSUR log is also now showing no errors.

However the upgrade to Windows 10 Home is still failing with error code 8004100E.
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7
Antivirus
AVG Free
The CheckSUR is still showing a mass of errors?
Code: 
Summary:
Seconds executed: 124
 Found 96 errors
  CSI Manifest All Zeros Total count: 72
  CBS MUM Corrupt Total count: 14
  CBS Catalog Corrupt Total count: 10

These are still the same errors that were present before.
Did you upload the wrong log files?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sorry, yes I must have uploaded the wrong ones.
These are the correct ones.
 

Attachments

My Computer

Computer type
PC/Desktop
OS
Windows 7
Antivirus
AVG Free
Ah - that's better! ;)

Please run an SFC /SCANNOW and post the new CBS.log file - you'll need to copy it to the desktop and compress it for upload.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I've done the scan,
here is the CBS.log file
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
Antivirus
AVG Free
The only 'errors' in the SFC scan are those relating to KB3068708 - and can be ignored.

If Windows Update is happy, then we can call this thread Closed! ;)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Alright Thank you NoelDP :)
 

My Computer

Computer type
PC/Desktop
OS
Windows 7
Antivirus
AVG Free
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