Server Execution Failed

Wasila

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Hey,

I've tried to open an MP3 file and it usually works, however one day I tried it and it suddenly came up with an error message telling me that 'Server execution failed'. I had the day before uninstalled the free AV trial that came with my computer to replace it with AVG9 - there was also a crash during the Optimization scan; could that have caused the problem?

I have already used system restore, tried uninstalling AVG and reinstalled WMP. Nothing has worked.

Will I have to resort to reinstalling Windows?

Thanks,
Wasila
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6
OS
Windows 7 Home Premium x64
CPU
Intel i5
Memory
6GB RAM
Graphics Card(s)
512MB ATI Radeon
Hard Drives
500 GB HDD
External 500 GB HDD
Was this an MP3 on your PC (hard drive) or was this an MP3 on a web page? Have you tried to open that MP3 since you changed things? If it is an MP3 on a web page, try one at a different site and see if that opens.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
These are MP3s on my computer. I have tried to open the files after trying everything but to no avail.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6
OS
Windows 7 Home Premium x64
CPU
Intel i5
Memory
6GB RAM
Graphics Card(s)
512MB ATI Radeon
Hard Drives
500 GB HDD
External 500 GB HDD
I've also tried the sfc scan. It reported no problems.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6
OS
Windows 7 Home Premium x64
CPU
Intel i5
Memory
6GB RAM
Graphics Card(s)
512MB ATI Radeon
Hard Drives
500 GB HDD
External 500 GB HDD
I contacted technical support about this at PCWorld - they were useless! Any more ideas?
 
Last edited:

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6
OS
Windows 7 Home Premium x64
CPU
Intel i5
Memory
6GB RAM
Graphics Card(s)
512MB ATI Radeon
Hard Drives
500 GB HDD
External 500 GB HDD
I contacted technical support about this at Toshiba - they were useless! Any more ideas?


I just swiped this from Microsoft support.

Ap

-------------------------------------------------------------------------------
You may try the steps as below and check if the issue gets fixed,

Lets try these three troubleshooting methods first and verify if it is resolved.


Method 1.

Now you have to stop the Windows Media Player Network Sharing Service and check for the issue, to do that you need to follow the steps provided below.

1. Control Panel -- Administrative Tools -- Services. Find the Windows Media Player Network Sharing Service, open it, click on Stop to stop the service.

2. Close Windows Media Player 12 if it is started.

3. input %USERPROFILE%\Local Settings\Application Data\Microsoft\Media Player\ to Windows Explorer to find the folder.

4. Move all files in the folder to another place as a backup.

Note: Move files in the specific folder will reset database.

5. Restart Windows Media Player to see if we can add files to Library now.

Method 2.
1. Click on Start and in the search bar type cmd.exe
2. Right click on cmd.exe and click on Run as Administrator
3. In the command prompt type the following command

net localgroup "Administrators" "NT Authority\Local Service" /add

4. Press enter and restart the computer

Method 3.
Uninstalling and Reinstalling the Windows Media Player:

Step 1.
Uninstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and uncheck the mark in front of Windows Media Player.
4. Restart the computer

Step 2.
Reinstalling the Windows Media Player:
1. Go to Start and in the search type "Turn Windows features On or Off".
2. Click on "Turn Windows features On or Off".
3. Browse to the Media Features and place a check mark in front of Windows Media Player.
4. Restart the Computer.

Try playing the file now.


Thanks and Regards:
Suresh Kumar- Microsoft Support.
 

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.

My Computer

Computer Manufacturer/Model Number
Assembled in my workshop
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo @ 3.00gHz
Motherboard
Gigabyte GA-P35-S3G
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 XT
Sound Card
RME 24/96 Card, Realtek Internal Audio PreSonus FireStudio
Monitor(s) Displays
Acer 1917 (x2)
Screen Resolution
1280 x 1024 on both monitors
Hard Drives
Three 250GB Seagate SATA Barracuda 7200rpm
PSU
Rosewill 500-watt
Case
Rosewill mid-tower
Cooling
Noctua NH-U9B (CPU), PwrSupply fan + single large case Fan
Keyboard
Macally w/2/USB ports.
Mouse
Trackman Wheel
Other Info
Event 20/20 bas studio monitors, Yamaha sub.
Rackmount Korg/Roland/Yamaha synthesizers,
Cubase MIDI/audio recording. Sony Soundforge audio/mastering software. CD Architect Mastering. RME & Presonus audio interfaces.
Sorry, I meant PCWorld support.

I've already seen that Microsoft page, nothing seems to work. Last time I tried reinstalling WMP the reinstall failed, forcing me to use System Restore.

That link seems to be for a different problem.

Thanks,
Wasila
 

My Computer

Computer Manufacturer/Model Number
HP Pavilion DV6
OS
Windows 7 Home Premium x64
CPU
Intel i5
Memory
6GB RAM
Graphics Card(s)
512MB ATI Radeon
Hard Drives
500 GB HDD
External 500 GB HDD
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