Smart Card drivers

qin23

New member
Hi all,

I've installed Windows 7, and had a problem using smart cards with the new OS.

I installed the drivers for my smart card reader (USB) from the manufacturer's website, and they installed fine.
Then when I go to plug in my reader, it says "Device driver software was not successfully installed" and it then says that the reader is correctly installed, but "Smart Card X No Driver found".

So I tried communicating with the reader and inserted card, and the communications is fine. So my only real issue is that every time i plug in my reader, it prompts me with "Not successfully installed" despite the fact that I've correctly installed the drivers.

Any ideas? Thanks.

qin23
 

My Computer

OS
Windows 7 32 bit
CPU
AMD Athlon II X4 635 2.9Ghz
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Compaq 5017
Screen Resolution
1024x768
Welcome to Seven Forums. It would help us to know the exact card reader your refering to, as well as for you to fill in all your system specs. Top of page user CP scroll down to edit system specs and fill all them in. Here are a couple programs to help with finding out all your specs.Speccy - System Information - Free Download or |MG| HWiNFO32 3.55-838 Beta Download Please include 32 or 64 bit Windows Seven. I think you'll get more replies once you have done this. Thanks. Fabe
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
Will do.

I'm using the ACS ACR38U USB card reader.

These same drivers and reader worked fine in Win XP SP2 and SP3.

qin23
 

My Computer

OS
Windows 7 32 bit
CPU
AMD Athlon II X4 635 2.9Ghz
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Compaq 5017
Screen Resolution
1024x768
Try using the disc that came with it and place the drivers on your desktop or file of your choosing. Right click on the setup.exe file>properties>compatibility>check the box run in compatibility>drop down menu select XP install as administrator and see if the will install and function properly. Fabe http://www.sevenforums.com/tutorials/316-compatibility-mode.html
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Windows 7 ultimate 64 bit / XP Home sp3
CPU
intel Core 2 Duo E8400 3.0ghz
Motherboard
Asus P5ND bios 1401
Memory
8 gigs 1066 OCZ Fata1ty
Graphics Card(s)
EVGA GTX 580 Call of Duty Black Ops Edition
Sound Card
Creative Soundblaster Audigy 2zs
Monitor(s) Displays
Asus 24in LCD's 2MS X2
Screen Resolution
1920x1080p @60Hz
Hard Drives
WD Caviar 500 Black/ WD Caviar 200 Blue
PSU
OCZ 700W GameXtreme
Case
NZXT Apollo
Cooling
Corsair H50 CPU/120mm x3 /60mm x2 /Corsair Dominator Ram
Keyboard
Logitech Bluetooth Wireless MX5000
Mouse
Logitech Bluetooth Wireless MX1000
Internet Speed
Download 19.83 Upload 0.97
Other Info
Logitech Z2300 Speakers/ Bose Noise Cancelling Headphones/Avermedia PCI-e Hybrid TV Bravo/Epson NX415 all in one/ 4 Port Powered USB Hub/ LG 10x Bluray Burner /TSST Corp DVDRW External
Thanks for the reply.

Tried running it in compatibility mode for XP SP2 and XP SP3, both times I experienced the same "Device driver software was not successfully installed" for the Smart Card. The ACR38 Smart Card Reader is "Ready to Use" though.

qin23
 

My Computer

OS
Windows 7 32 bit
CPU
AMD Athlon II X4 635 2.9Ghz
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Compaq 5017
Screen Resolution
1024x768
I think I may have figured out what the issue is.
It relates to the smart card minidrivers. Looks like the manufacturer of this smart card did not provide minidrivers, and so win 7 doesn't recognize the cards.

I'm not sure what I can do though; i guess just wait for a new win 7 public release.

qin23
 

My Computer

OS
Windows 7 32 bit
CPU
AMD Athlon II X4 635 2.9Ghz
Memory
4 GB
Graphics Card(s)
On board
Sound Card
On board
Monitor(s) Displays
Compaq 5017
Screen Resolution
1024x768
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