Solved Some programs are not responding when you run.

[Takenoshin]

Hi guys thanks again, even though you're all busy... Sorry for making this thread up. I thought you guys left. So thank you very much again for the heads up...

BTW, Malwarebytes doesn't run, as I said before... I'm already planning to reformat this... any other suggestions?

Here's the specs:

Time of this report: 2/26/2013, 23:21:31
Machine name: KYZYL-PC
Operating System: Windows 7 Home Basic 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130104-1431)
Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
System Model: NC110P/NC108P/NC111P
BIOS: AMIBIOS Version 05QH.M083.20120630.TXJ
Processor: Intel(R) Atom(TM) CPU N2800 @ 1.86GHz (4 CPUs), ~1.9GHz
Memory: 2048MB RAM
Available OS Memory: 2036MB RAM
Page File: 1868MB used, 2203MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)

 

[ShamrockRig]

some programs might not be responding because of your very limited ram and limited cpu, what programs freeze up when your using them?

 

[matts6887]

I agree with devlin again on the above. When you have very limited ram and limited cpu; the ability to run several things at once can be very hard to do. I would try to see if you can get more ram in your system and possibly consider upgrading the cpu as well because it will definitely give a much better ability to run more programs without them freezing.

 

[ShamrockRig]

He can only upgrade ram,its a laptop so he cant upgrade the cpu mate.

 

[Takenoshin]

Oh I see... So it's because of the specs itself... I wonder why uTorrent and malwarebytes doesn't run while photoshop do run... Anyway, thanks guys... I think this is solved already...Thank you very much...

 

[andrew129260]

?

His specs do not effect him at all trying to run malwarebytes or utorrent. He has 2 gigs of ram.

His machine is still very infected and needs to be cleaned.

He can ether format and lose everything-or backup his infected files and then format. In my opinion he should clean his computer up first of infections, and then format his pc and reinstall. This way he knows his actual files are not infected. This way he also does not reinfect himself again.

I have asked someone to take a look at this thread.

 

[Takenoshin]

?

His specs have nothing to do anything with running malwarebytes or utorrent. He has 2 gigs of ram.

His machine is still very infected and needs to be cleaned.

He can ether format and lose everything-or backup his infected files and then format. In my opinion he should clean his computer up first of infections, and then format his pc and reinstall. This way he knows his actual files are not infected. This way he also does not reinfect himself again.

I have asked someone to take a look at this thread.

Yes... I think I'm going to do this...the best solution so far, IMO...

 

[cottonball]

Takenoshin,

:info: Please use the Farbar Recovery Scan Tool.
Download: Farbar Recovery Scan Tool Download
Select the version that applies to your system>
Save it to your Desktop.
Double-click the downloaded file to run it.

When the tool opens click Yes to the disclaimer.

At the program's console, press the Scan button.

When done, the tool makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
:ar: Please provide the FRST.txt in your reply.

The first time the tool is run, it also makes another log: Addition.txt
:ar: Also post the Addition.txt in your reply.


:info: Also, use the Farbar Service Scanner
Download: Downloading Farbar Service Scanner

Let's get a view of all services and dependencies scoped by the tool...

Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan
When done, FSS creates a log, FSS.txt, on the Desktop.

:ar: Please provide the FSS.txt in your reply.

Thank you.

 

[Takenoshin]

Here are the files sir...

 

[cottonball]

Let's get a list of started services using the Command Prompt...

Please do the following:
Go to Start > All Programs > Accessories > Command Prompt
Right-click the Command Prompt and select: Run as Administrator
At the Command Prompt window, copy/paste the following text inside the code box, and press: Enter

net start

To copy the text contained/produced in the Command Prompt, click on the small command icon in the top left corner, and then choose:
Edit > Select All
Once again, Edit > Copy
Next, open Notepad, and paste the text to it.

>> Please post the text in your reply.

To close the Command Prompt, use the [X], or type in: exit Press: Enter

 

[matts6887]

He can only upgrade ram,its a laptop so he cant upgrade the cpu mate.

Well; I guess it was just a over-sight on my part....my brain keeps making me think cpu because im so used to desktops lol

 

[Takenoshin]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\windows\system32>net start
These Windows services are started:

Application Information
Atheros Bt&Wlan Coex Agent
AtherosSvc
Background Intelligent Transfer Service
Base Filtering Engine
BBUpdate
Bitdefender Antivirus Free Edition
Bluetooth Support Service
CNG Key Isolation
COM+ Event System
Computer Browser
Cryptographic Services
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
FontCache
Group Policy Client
Human Interface Device Access
HWDeviceService.exe
IKE and AuthIP IPsec Keying Modules
Interactive Services Detection
IP Helper
IPsec Policy Agent
Multimedia Class Scheduler
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
Plug and Play
Portable Device Enumerator Service
Power
Print Spooler
Program Compatibility Assistant Service
Remote Access Connection Manager
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Secure Socket Tunneling Protocol Service
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Telephony
Themes
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Backup
Windows Defender
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Image Acquisition (WIA)
Windows Live ID Sign-in Assistant
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Search
Windows Update
WLAN AutoConfig
Workstation
WWAN AutoConfig

The command completed successfully.


C:\windows\system32>

 

[cottonball]

Takenoshin,

Might be wrong, but IMO your problem may stem from a pending issue with MSE, epp.msi, and some corrupt entries in Windows Installer registries.


Please download SystemLook:
32-bit:
http://jpshortstuff.247fixes.com/SystemLook.exe
Save to your Desktop.

Double-click on SystemLook.exe to run the program.
At the SystemLook program console, copy the content inside the following quote box into the main text field (do not include the word Quote):

:filefind
Microsoft Antimalware
:folderfind
Microsoft Antimalware
:regfind:
Microsoft Antimalware
:service
Microsoft Antimalware
MsMpSvc

Click the Look button to start the scan.
When finished, a notepad window opens on the Desktop with the results of the scan.

:ar: Please post the SystemLook.txt in your reply.

 

[Takenoshin]

Here it is...

 

[cottonball]

Thanks for the report. However, I made a mistake on one of the items...

Please double-click on SystemLook.exe to run the program.
At the SystemLook program console, copy the content inside the following quote box into the main text field (do not include the word Quote):

:regfind
Microsoft Antimalware

Click the Look button to start the scan.
When finished, a notepad window opens on the Desktop with the results of the scan.

:ar: Please post the new SystemLook.txt in your reply.

My apology for the inconvenience!

SystemLook did find Microsoft Antimalware in files/folders, so let's see how we do with the Registry.

 

[Takenoshin]

Here it is~

 

[cottonball]

I'm trying to fix issues on my Windows 7 Home Basic 32-bit since last week.

Was there a virus involved? Have a name?

What was done before MSE would no longer update?

It appears that MSE did not uninstall with the MS FixIt. Its service, although stopped, is still present. There is a task established to run MSE. There are all sorts of files/folders and Registry entries for MSE remaining...

Not good.

 

[Takenoshin]

I'm trying to fix issues on my Windows 7 Home Basic 32-bit since last week.

Was there a virus involved? Have a name?

What was done before MSE would no longer update?

It appears that MSE did not uninstall with the MS FixIt. Its service, although stopped, is still present. There is a task established to run MSE. There are all sorts of files/folders and Registry entries for MSE remaining...

Not good.

Nope, there's no virus... What I'm fixing was the update errors on Windows (MSE)... and I decided to remove the MSE because there's an error when you update it. Unfortunately, I can't uninstall the MSE (another error with epp.msi). I've removed it using regedit, MSE is now uninstalled, and I installed BitDefender instead. And now my Windows is up to date but some programs doesn't run. Even Gadgets doesn't show.

 

[Jacee]

Please download WVCheck from Artellos.com.

• Double click WVCheck.exe. (If you downloaded the zipped version you will need to extract it.)
• As indicated by the prompt, This program can take a while depending on your hard drive space.
• Once the program is done, copy the contents of the notepad file as a reply.

 

[cottonball]

Will post further instructions pending on the results of WVCheck.

Thanks, Jacee!