Solved Sp1 - error_not_found 0×80070490

[ITNewbe]

Sp1 - error_not_found 0×80070490

I know there is lots of issues about this error I think I tried them all and have got just just few errors now:

The hardware: HP Compaq 7100 z Windows7 x64 Professional OA.

My log CBS:
SPI: (CheckForPendingFlag:90)Failed to open component hive at C:\Windows\System32\config\components er=0x0
SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: ComponentsRemoved er=0x2
SPI: (SPCVerifyTrust:1664)Failed to CryptCATAdminCalcHashFromFileHandle GLE=0x57
SPI: (SPIRegQueryDWORDValue:413)Failed to query registry value: UploadDisableFlag er=0x2
SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryDWORDValue:400)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2

I have been fighting with it over a week and drives me nuts.

I am not interested in solution of recovery to factory defaults. Making a backup and later recovery will recover the faults again.

In the worst scenario I can do in-place upgrade but is anyone who can tell me how to do it with a licence Windows 7 Professional OA ??? HP could deliver ma CDs with an image only where there is no upgrade. The other windows installation will require a serial number that doesn't match the one on the machine.

To sum it up. I have got 2 questions:

1. Is here anyone who knows how to fix log errors manually?
2. Is here anyone who knows how to do an Upgrade In-Place with a OA Licence ?

Thanx for any answers and suggestions.

 

[tom982]

Hello ITNewbie and welcome to the forums

Download and install the System Update Readiness Tool:

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [September 2012] - Microsoft Download Center - Download Details

Then copy and paste the contents of the CheckSUR log into your next post please. It can be found here:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Please don't attach the file, I only want the contents

Tom

 

[ITNewbe]

Hi Tom,

http://www.hospitalpc.co.uk/CBS.zip

 

[tom982]

To sum it up. I have got 2 questions:

1. Is here anyone who knows how to fix log errors manually?
2. Is here anyone who knows how to do an Upgrade In-Place with a OA Licence ?

Thanx for any answers and suggestions.

Thanks for the files

I'm not experienced enough to be able to fix your CBS errors, but I'll keep looking into it for you.

I will contact an activation expert with regard to your OA license question

Tom

 

[NoelDP]

I think it's probably best if I ask for an MGADiag report - I'm a little confused (OK, situation: normal!)


Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

 

[NoelDP]

In all that data - 500MB of files - I can see no evidence that you've actually attempted an SFC scan.
Please do so.



Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the new CBS.log file created to your desktop (you can't manipulate it directly) and then compress and attach it to your response.

 

[ITNewbe]

sfc /scannow has been done couple of times with no errors.

but finally my problem has been solved.

Here is a brief explanation for others:

1. Check your CBS log very carefully and not the last one. Check also the archived ones.

In my case it was:Failed to resolve package 'Package_3_for_KB2506223~31bf3856ad364e35~amd64~~6.1.1.1'.

in COMPONENTS there were more errors associated with this Package.

I removed entries and Service Pack gone through.

It is very individual problem and might not be relevant to anyone else.

I have no clue why I had this entry amd64. The machine is Intel 64.

Thank for your help.

 

[NoelDP]

All 64-bit machines with the exception of Itanium processors are described as 'amd64' - it has to do withthe architecture, not the manufacturer.

I suspect that the SFC actually fixed the problem, rather than anything else - what do you mean by "I removed entries and...." ??

 

[ITNewbe]

no sfc - was obvious. I would not come here for sfc commmand

I have created a fix.reg by openning a notepad and preparing it like this:

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs\cfa685ec1fa7df8587ee0815de8902f96ebdab697a8ca7b11c6c3cb415424ad6]

[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\01be1844446..5c07dee85fa_31bf3856ad364e35_6.1.7601.21673_91af9a2cf309496d]

[-HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments\a2215bb6a17..ac33bf83f45_31bf3856ad364e35_6.1.7601.17570_d2f8c967508a5b16]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_01be184444675e8389d4a5c07dee85fa_31bf3856ad364e35_6.1.7601.21673_none_91af9a2cf309496d]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_a2215bb6a173d20e629cfac33bf83f45_31bf3856ad364e35_6.1.7601.17570_none_d2f8c967508a5b16]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.21673_none_17613c22ca75821a]

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-win32k_31bf3856ad364e35_6.1.7601.17570_none_16d49e79b15a964b]

It solved the problem.

 

[NoelDP]

What do you actually know about what you did, with those edits?
It may have allowed you to install SP1, but what else did it do? (and here I admit total ignorance - so you can teach me something!)

 

[ITNewbe]

2012-10-01 17:05:50, Error CBS Failed to resolve package 'Package_3_for_KB2506223~31bf3856ad364e35~amd64~~6.1.1.1' [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CBS Failed to resolve package [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CBS Failed to get next package to re-evaluate [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CBS Failed to process component watch list. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CSI 00000014@2012/10/1:16:05:50.307 CSI Transaction @0x4868540 destroyed
2012-10-01 17:05:50, Info CBS Perf: InstallUninstallChain complete.
2012-10-01 17:05:50, Info CBS Failed to execute execution chain. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Error CBS Failed to process single phase execution. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CBS WER: Generating failure report for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, status: 0x80070490, failure source: Execute, start state: Partially Installed, target state: Installed, client id: SP Coordinater Engine
2012-10-01 17:05:50, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2012-10-01 17:05:50, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2012-10-01 17:05:50, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2012-10-01 17:05:50, Info CBS Reboot mark refs: 0
2012-10-01 17:05:50, Info CBS SQM: Reporting package change for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Partially Installed, pending: Default, start: Partially Installed, applicable: Installed, target: Installed, limit: Installed, hotpatch status: DisabledBecauseNoHotpatchPackagesInitiated, status: 0x0, failure source: Execute, reboot required: False, client id: SP Coordinater Engine, initiated offline: False, execution sequence: 1344, first merged sequence: 1344
2012-10-01 17:05:50, Info CBS Failed to get IVssSnapshotMgmt interface. [HRESULT = 0x8007043c - ERROR_NOT_SAFEBOOT_SERVICE]
2012-10-01 17:05:50, Info CBS SQM: Warning: Failed to get System Restore max diff area. The data won't be available. [HRESULT = 0x8007043c - ERROR_NOT_SAFEBOOT_SERVICE]
2012-10-01 17:05:50, Info CBS SQM: Upload requested for report: PackageChangeBegin_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457923, sample type: Standard
2012-10-01 17:05:50, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2012-10-01 17:05:50, Info CBS SQM: Reporting package change completion for package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, current: Partially Installed, original: Partially Installed, target: Installed, status: 0x80070490, failure source: Execute, failure details: "(null)", client id: SP Coordinater Engine, initiated offline: False, execution sequence: 1344, first merged sequence: 1344
2012-10-01 17:05:50, Info CBS SQM: execute time performance datapoint is invalid. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:50, Info CBS SQM: Upload requested for report: PackageChangeEnd_Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, session id: 101457924, sample type: Standard
2012-10-01 17:05:50, Info CBS SQM: Ignoring upload request because the sample type is not enabled: Standard
2012-10-01 17:05:51, Info CBS Enabling LKG boot option
2012-10-01 17:05:51, Info CBS Restored system sleep block state: 0x80000000
2012-10-01 17:05:51, Info CBS SPI: Error callback - 0x80070490
2012-10-01 17:05:51, Info CBS Exec: Processing complete. Session: 30253037_905156974, Package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:51, Error CBS Failed to perform operation. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:51, Info CBS Session: 30253037_905156974 finalized. Reboot required: no [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2012-10-01 17:05:51, Error CBS SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80070490
2012-10-01 17:05:51, Error CBS SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80070490
2012-10-01 17:05:51, Error CBS SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 hr=0x80070490
2012-10-01 17:05:51, Info CBS SPI: Reporting Failed package event

 

[jagreen03]

need help to fix error "Failed to open reg for SP1 Win7

C:\Windows\Logs\CBS\CheckSUR.persist.log
attached:
Fails after Downloading: Windows6.1-KB976932-x64.cab in the install process.

MD5 = 374526c32e4e47aa19990c630b831c07

7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD\windows6.1-KB976932-X64.exe

Another download MD5 = 4bf28fc00d86c936c89e2d91ef46758b
same file name windows6.1-KB976932-X64.exe

SUSPECT IN LOG:
2013-06-19 14:42:47, Error CBS SPI: (SPIRegQueryQWORDValue:341)Failed to open the registry root: n/a, key: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\ServicePack\SP1. er=0x2
2013-06-19 14:42:47, Info CBS SPI: vssMetaDataOverhead (1500 MB 1536000 KB)
...
see file for more info.

 

[NoelDP]

Please start a NEW THREAD of your own and include the requested days

 

[NoelDP]

Days????
Data!!!