Solved SP1 Not Listed in WU

[techmonkey74]

My guess would be HP doesn't think there is a problem. There may not be. This could all be peculiar to your PC for reasons you will never know. It could be entirely related to Windows Update.

You've got more patience than I do. I'd say to hell with it, uninstall HD video (or maybe not) and dive in using the 903.2 mb EXE download and avoid Windows Update. Then go back to HD video after SP 1 was going well.

Well I did disable (not uninstall) the Intel HD Graphics driver and it DID make my display wacky. Basically it made it crappy resolution and all my icons were huge. While disabled I did try WU and still nothing. Would just disabling it have the same affect as uninstalling it for updating? I just don't want to fully uninstall unless I have to as a last resort.

 

[indychic]

Ok. I got my problem sorted out.
I uninstalled my ATI drivers. I took out my Graphics Card. (can't disable graphic cards in setup on this PC for some odd reason)
I then rebooted my PC and got it to read my Intel Drivers.
I uninstalled my old Intel Drivers in Programs. Then installed the new drivers
from the Intel website. Rebooted. My PC immediately updated SP1. =)

@Tech - I hope you get it figured out.

 

[ignatzatsonic]

My guess would be HP doesn't think there is a problem. There may not be. This could all be peculiar to your PC for reasons you will never know. It could be entirely related to Windows Update.

You've got more patience than I do. I'd say to hell with it, uninstall HD video (or maybe not) and dive in using the 903.2 mb EXE download and avoid Windows Update. Then go back to HD video after SP 1 was going well.

Well I did disable (not uninstall) the Intel HD Graphics driver and it DID make my display wacky. Basically it made it crappy resolution and all my icons were huge. While disabled I did try WU and still nothing. Would just disabling it have the same affect as uninstalling it for updating? I just don't want to fully uninstall unless I have to as a last resort.

You can easily change resolution if you need to via right clicking the desktop.

Icons can be similarly resized if needed.

You wouldn't need to unless the screen is so ridiculous that you can't read or operate.

I don't know for a fact if disabling/uninstalling would have identical effects. I would guess they would.

The Intel drivers that indychic used are alway a possibility.

I'd try the 903 mb EXE file rather than Windows Update, but it is your call.

 

[techmonkey74]

Ok. I got my problem sorted out.
I uninstalled my ATI drivers. I took out my Graphics Card. (can't disable graphic cards in setup on this PC for some odd reason)
I then rebooted my PC and got it to read my Intel Drivers.
I uninstalled my old Intel Drivers in Programs. Then installed the new drivers
from the Intel website. Rebooted. My PC immediately updated SP1. =)

@Tech - I hope you get it figured out.

How did you Install the New Driver? Did it install automatically when you hit run or do you have to point it to the download?

 

[indychic]

Tech - My problem was different because my PC was not defaulting to my Intel Graphic Accelerator (Intel Drivers) ... therefore I uninstalled and physically removed my ATI Graphics Card from my PC. THis got my PC to default to my INTEL DRIVER that came on my PC.



1. I went here and download this. http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19809&ProdId=3231&lang=eng to the desktop.

2. I went to Programs and uninstalled Intel Graphic Accelerator HD or whateverif you have this. This will make your screen a bit bonky (larger).

3. I then rebooted. I proceeded to install my new download in step 1.
I rebooted again. I immediately went to windows update and there it was SP1

* These are my steps for my PC. It seems like you just need to get that new driver from Intel. Once you have this you will be good to go.


Do you have a Intel Graphics Accelerator HD installed in your control panel/ Programs?

 

[techmonkey74]

Tech - My problem was different because my PC was not defaulting to my Intel Graphic Accelerator (Intel Drivers) ... therefore I uninstalled and physically removed my ATI Graphics Card from my PC. THis got my PC to default to my INTEL DRIVER that came on my PC.



1. I went here and download this. http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19809&ProdId=3231&lang=eng to the desktop.

2. I went to Programs and uninstalled Intel Graphic Accelerator HD or whateverif you have this. This will make your screen a bit bonky (larger).

3. I then rebooted. I proceeded to install my new download in step 1.
I rebooted again. I immediately went to windows update and there it was SP1

* These are my steps for my PC. It seems like you just need to get that new driver from Intel. Once you have this you will be good to go.


Do you have a Intel Graphics Accelerator HD installed in your control panel/ Programs?

Thanks Indychic!

I was wondering on the download from the Intel site did you:

1. Hit RUN and it installed automatically

OR

2.. Saved the download to your computer then "pointed" it where to install? and if so WHERE did you point the file to?

Attached is pics of my control panel and device manager with the Intel Driver Properties.

Thanks everyone for being so patient I just don't want to do more harm than good

 

[ignatzatsonic]

Here are instructions for the Intel driver I found at Intel a couple of days ago. This assumes you downloaded the driver.

• Click Start » Computer » Properties » Device Manager.
• Click Continue when asked for permission to continue.
• Double-click Display adapters.
• Right-click the Intel® graphics controller and click Update driver software.
• Click Browse my computer for driver software.
• Click Browse... and navigate to the folder where you placed the extracted driver files.
Select the Graphics folder, and then click OK.
Click Next to continue.
Once the driver installation is complete, you will see a message that says "Windows has successfully updated your driver software". Click Close to complete the installation wizard and reboot your system when prompted.

 

[indychic]

Sorry for my late response - I am watching Indiana/Purdue BBall game.

FIRST!

Go to start > Control Panel > Programs > Program and Features.
And see if you have a program (intel) installed there
(I had the Intel Accelerator HD prior) It's a program file so it will look similiar
to my attachement .. it will say INTEL something not necessarily what my attachement says.
I need to know if you have this program.

______________
Also, from INTEL's website I downloaded the file to desktop. I did not directly run the file as I was downloading. I d/l to desktop where I ran the file after download and it installed it for me.

 

[ignatzatsonic]

Techmonkey:

You might want to look at post 197 in this thread on this forum:

http://www.sevenforums.com/news/146248-win7-sp1-released-public-5.html#post1256764

 

[techmonkey74]

Techmonkey:

You might want to look at post 197 in this thread on this forum:

http://www.sevenforums.com/news/146248-win7-sp1-released-public-5.html#post1256764

Thanks ignatzasonic
I don't seem to have any of those hot fixes installed plus if I am reading it right it looks like it gives an error message when installing but I can even get that far LOL

 

[techmonkey74]

Sorry for my late response - I am watching Indiana/Purdue BBall game.

FIRST!

Go to start > Control Panel > Programs > Program and Features.
And see if you have a program (intel) installed there
(I had the Intel Accelerator HD prior) It's a program file so it will look similiar
to my attachement .. it will say INTEL something not necessarily what my attachement says.
I need to know if you have this program.

______________
Also, from INTEL's website I downloaded the file to desktop. I did not directly run the file as I was downloading. I d/l to desktop where I ran the file after download and it installed it for me.

Great thanks looks like I have what you had prior. Anything else I should know?

 

[indychic]

@ Tech. Again sorry for late response! Ok so you have Intel Media Accelerator file. Ok. Good.

Here is what I did and sorry if I am repeating myself.

1. Download the file here http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19809&ProdId=3231&lang=eng and save to Desktop at this time.

2. Go to that INTEL File (in picture) in your Add & Remove Programs and UNINSTALL. Yes your monitor will look odd. I mean as long as you can see things at this time it's ok.

3. You can reboot. I'm not sure if it's needed or if it tells you at this time. Can't remember. Ok Now you are installing the New INTEL FILE that you downloaded on your desktop. Double Click and follow directions.

4. It will make you REBOOT.

5. Once rebooted... Monitor will look as it did before with the new Intel Graphic Driver listed as
8.15.10.2291.

6. Go to Windows UPdate and make sure all is up to date and it should give you SP1.

I will check back to see if you have any problems but I am confident that your problem will be fixed if you follow my steps. =)

 

[techmonkey74]

Thanks indychic!!

The Step by step instructions will really help, I actually wont be able to tackle this for about a week since I learned late last night I will be working out of town for a bit and won't have access to my home PC. I will be around this forum since I usually post from work any way. Worst thing is I have to be away form the wife and little furry kids Ok actually it the wife and cats but still they are my kids.

I will post back when I am back home and update. Thanks to both indychic and ignatzatsonic for all the info!

 

[Corrine]

Great help, indychic! Have a good trip, techmonkey74. Please be sure to let us know the results after you follow indiychic's instructions.

For others, if Windows 7 SP1 is not listed in Windows Update, please see each of the issues shown in this Microsoft KB Article: You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates.

 

[indychic]

@Tech - I will check back in a week or so and see if you had any luck! Have a good trip!

 

[bru]

Not being offered SP1 through Windows Update

Relatively new computer. So far it seems like WU has been working properly. However after the release of SP1 I have not been offered Win 7 SP1 through Windows Update.

I did install the prereq KB976902. Microsoft has a link to a KB article.
You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates
In it it mentions a conflict with an Intel graphics driver that can cause SP1 to not be offered in WU. I had not been offered KB2454826 through WU so I assumed that was the problem. I manually installed KB2454286 but still no offer of SP1.

Microsoft has been going around in circles with me for five days so I figured I would ask here.

Questions I have. If I have the mentioned Intel graphics driver, which BTW I contacted HP and they said they have no update for and geez I have to assume there are millions of computers with this driver...will that cause me to never be offered SP1 through WU? Even if I manually installed KB2454826?

What other updates am I missing?

 

[bru]

I am also having this problem of not being offered SP1 through WU.

I do have the same older Intel driver 8.15.10.2119 so I'm sure this is the reason. I have downloaded the new driver from Intel's site but haven't done the rest of indychics instructions yet. Was hoping to hear if it worked for techmonkey74.

I also wonder why when I try to update the driver through Device Manager it doesn't know about this update? Seems like it should.

I had contacted HP about this and they first had me try to update the driver through Device Manager but as mentioned it doesn't update. It seems to me that HP should know that a new driver is available from Intel. I'm sure there are thousands (or more) HP computers out there with the older driver preventing SP1 from being offered.

 

[techmonkey74]

I am also having this problem of not being offered SP1 through WU.

I do have the same older Intel driver 8.15.10.2119 so I'm sure this is the reason. I have downloaded the new driver from Intel's site but haven't done the rest of indychics instructions yet. Was hoping to hear if it worked for techmonkey74.

I also wonder why when I try to update the driver through Device Manager it doesn't know about this update? Seems like it should.

I had contacted HP about this and they first had me try to update the driver through Device Manager but as mentioned it doesn't update. It seems to me that HP should know that a new driver is available from Intel. I'm sure there are thousands (or more) HP computers out there with the older driver preventing SP1 from being offered.

I have not been able to try this out yet for myself. I found out late in the week that I will not be home for another week so I can't test this out yet. I have also been following a few posts in the HP forum as well as others that have also had success with indychics instructions. Our device manger driver updater THINKS we have the most updated driver so it cannot find a new one Please keep me updated if you do try indychic's fix. Did HP have any other solution?

 

[bru]

I have not been able to try this out yet for myself. I found out late in the week that I will not be home for another week so I can't test this out yet. I have also been following a few posts in the HP forum as we as others that have also had success with indychics instructions. Our device manger driver updater THINKS we have the most updated driver so it cannot find a new one Please keep me updated if you do try indychic's fix. Did HP have any other solution?

I was just reading your posts on HPs forum. I didn't see anyone who implemented indychics or any other fix on the HP forum. I saw one person, David, who couldn't get the new driver to install so he manually downloaded SP1. I don't want to go that route. If you can provide a link to anyone on the HP forum who resolved this that would be great.

HP had no clue about this which I find very strange. It seems like there should be many systems out there with this outdated driver which in turn would be causing SP1 to not appear in Windows Update. So why aren't there more posts and more importantly why isn't HP doing something about it?

 

[techmonkey74]

I have not been able to try this out yet for myself. I found out late in the week that I will not be home for another week so I can't test this out yet. I have also been following a few posts in the HP forum as we as others that have also had success with indychics instructions. Our device manger driver updater THINKS we have the most updated driver so it cannot find a new one Please keep me updated if you do try indychic's fix. Did HP have any other solution?

I was just reading your posts on HPs forum. I didn't see anyone who implemented indychics or any other fix on the HP forum. I saw one person, David, who couldn't get the new driver to install so he manually downloaded SP1. I don't want to go that route. If you can provide a link to anyone on the HP forum who resolved this that would be great.

HP had no clue about this which I find very strange. It seems like there should be many systems out there with this outdated driver which in turn would be causing SP1 to not appear in Windows Update. So why aren't there more posts and more importantly why isn't HP doing something about it?

Sorry one post was in this forum which the user did almost the same as indychic expect they did it through device manager and the other is a Dell forum which two people one of them being indychic I believe, were able to fix the issue. Not sure why HP is not yet addressing this. Also in the HP forum I THINK one person had success but their is a language barrier so I was not sure if it was fixed completely. I think alot of people don't even know they have an issue since WU says they are up to date

http://www.sevenforums.com/windows-updates-activation/148079-no-sp1.html

Re: Windows 7 SP1 failing to install due to driver issue - Microsoft OS Forum - Software & Operating Systems - Dell Community