Solved Spybot 2 home edition freezes and crashes computer

CBM

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Location
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I recently did a recovery to the factory image. I then started reinstalling my third party applications after I had installed all the Windows updates. My anti-virus is Microsoft Security Essentials. I use no third party "cleaning" applications or third party disk defraggers or firewalls; been there, done that. Anyway, after reinstalling my Spybot S&D Home version I decided to check for updates and then installed them. I then decided to reboot the laptop after the Spybot installation, which I do after installing any application. The OS froze when I clicked on Start, Restart and it took forever to eventually shut down. During the Restart process I got a black screen for a few minutes and it finally showed the Login screen. I clicked on my Username and I received another black screen for appx. ten minutes. It finally went to my Desktop screen for a few seconds and then I received another black screen. I finally reached a stable Desktop at which time I decided to do a Restore to the day before, thus eliminating the Spybot installation and the problems the update caused. I've used the free version of Spybot for years and never had this problem. I used the paid Home version for months and never experienced the problem. It was the Spybot 2 Home update that caused the problem. Anyway, I will not reinstall Spybot until I determine what the problem is. In my opinion, the problem could not have been related to anything but Spybot as my recovered OS was in a pristine state when it occurred but then again, I'm no expert.

I'm running Windows 7 Ultimate x64 SP1 on a Dell XPS-17 L702X laptop. As stated before, only native Windows applications were installed at the time of the crash. The Spybot 2 Home application was the first third party application I installed and I never run it in "real time". I use only Microsoft Security Essentials in real time. Also, as stated before, I never install Tea Timer.

Edit: I started thinking about the restore I did after the Spybot update crashed my computer and I realized that since I didn't uninstall Spybot there should still be a record of the update log.

I have attached the entire update log if anyone is interested in looking at it. I posted a thread about this problem in the Safer Network Forum but have not received any replies. It's no big deal. If I can't determine the problem I'll simply not reinstall Spybot 2 Home edition.

Thank you in advance for your time and any assistance provided.

C. B.
 

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My Computer My Computer

At a glance

1.Windows 7 Ultimate x64; 2.Windows 7 Ultimat...1.AMD Phenom II X6 1075T; 2.Intel Core i7-272...1.8GB DDR3; 2.8GB DDR31.AMD HD 5670 1GB; 2.NVIDIA GeForce GT 555M 3GB
Computer Manufacturer/Model Number
1.Dell Studio XPS 7100 Desktop; 2.Dell XPS 17 Laptop
OS
1.Windows 7 Ultimate x64; 2.Windows 7 Ultimate x64
CPU
1.AMD Phenom II X6 1075T; 2.Intel Core i7-2720QM 2.20 GHz
Memory
1.8GB DDR3; 2.8GB DDR3
Graphics Card(s)
1.AMD HD 5670 1GB; 2.NVIDIA GeForce GT 555M 3GB
Monitor(s) Displays
1.Samsung SyncMaster; 2.17.3in FHD
Screen Resolution
1.1600X900; 2.1920X1080
Hard Drives
1.1TB; 2.1TB 500GB X2
Keyboard
1.Microsoft Wireless; 2.Backlit
Mouse
Microsoft Wireless; 2.Microsoft Wireless Mobile 3500
Internet Speed
10.0 Mbps

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Also, you would need a antivirus. I reccomend AVAST even though I have AVG. (I am too busy to change)
 

My Computer My Computer

At a glance

Windows 7 Professional 32-bit/Windows 8 64-bi...Intel Core 2 Quad Q6600/Intel Core i7 4790/In...2GB/16GB/4GBIntel G33/G31 Express(Vostro)/NVIDIA GeForce ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Also, you would need a antivirus. I reccomend AVAST even though I have AVG. (I am too busy to change)
The OP has MSE installed.. "My anti-virus is Microsoft Security Essentials."
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Athlon(tm) 64 X2 Dual Core Processor 4400+3GB 800MHZ DDR2ATI Radeon X1200 Series (Microsoft Corporatio...
Computer type
PC/Desktop
OS
Windows 7 Ultimate 32bit
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 4400+
Motherboard
FOXCONN (A6VMX)
Memory
3GB 800MHZ DDR2
Graphics Card(s)
ATI Radeon X1200 Series (Microsoft Corporation - WDDM)
Monitor(s) Displays
ACER AL1916W
Hard Drives
Western Digital 160 GB
Barracuda 150GB
Barracuda 500GB
Internet Speed
20Mbps
Antivirus
MSE
Browser
Firefox 23
Oh oops didn't notice that.
 

My Computer My Computer

At a glance

Windows 7 Professional 32-bit/Windows 8 64-bi...Intel Core 2 Quad Q6600/Intel Core i7 4790/In...2GB/16GB/4GBIntel G33/G31 Express(Vostro)/NVIDIA GeForce ...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Vostro 400/Dell XPS 8700(Slightly Customized for me by Dell)/Toshiba Satellite T135
OS
Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
CPU
Intel Core 2 Quad Q6600/Intel Core i7 4790/Intel Pentium
Memory
2GB/16GB/4GB
Graphics Card(s)
Intel G33/G31 Express(Vostro)/NVIDIA GeForce GTX 745(XPS)
Monitor(s) Displays
HP 2009m(Vostro)/ViewSonic VX2250wm-LED(XPS)
Screen Resolution
1600x900(Vostro)/1920x1080(XPS)
Hard Drives
Seagate ST3160815AS(Vostro)/Western Digital Blue(Satellite)
External:
Western Digital My Passport 0748
Samsung HM121HC
Keyboard
Dell L100)(Vostro)/Dell KB2133p(XPS)
Mouse
Dell M-UAV-DEL8(XPS)
Internet Speed
100 Mbit/s(Only when IPTV is plugged out)
Antivirus
Avast, Malwarebytes PRO
Browser
Internet Explorer 11
Other Info
Note: Names with slashes between two different parts mean that the left is my old desktop and the right is my old laptop and the middle is my new desktop.(Unless specified)
Ping is horrible for servers overseas in US and Europe.
New laptop:LG Gram(Not available in US) Processor:Intel Core i3 4th Gen Ultra Low Power RAM:4GB Hard Drive:SK Hynix OEM MSATA or M.2 Graphics:Intel HD
Thanks again, everyone. I've decided to stop using Spybot Home 2.0. The fact that it created freezing and crashes on a pristine OS causes me to simply leave it off my system.
 

My Computer My Computer

At a glance

1.Windows 7 Ultimate x64; 2.Windows 7 Ultimat...1.AMD Phenom II X6 1075T; 2.Intel Core i7-272...1.8GB DDR3; 2.8GB DDR31.AMD HD 5670 1GB; 2.NVIDIA GeForce GT 555M 3GB
Computer Manufacturer/Model Number
1.Dell Studio XPS 7100 Desktop; 2.Dell XPS 17 Laptop
OS
1.Windows 7 Ultimate x64; 2.Windows 7 Ultimate x64
CPU
1.AMD Phenom II X6 1075T; 2.Intel Core i7-2720QM 2.20 GHz
Memory
1.8GB DDR3; 2.8GB DDR3
Graphics Card(s)
1.AMD HD 5670 1GB; 2.NVIDIA GeForce GT 555M 3GB
Monitor(s) Displays
1.Samsung SyncMaster; 2.17.3in FHD
Screen Resolution
1.1600X900; 2.1920X1080
Hard Drives
1.1TB; 2.1TB 500GB X2
Keyboard
1.Microsoft Wireless; 2.Backlit
Mouse
Microsoft Wireless; 2.Microsoft Wireless Mobile 3500
Internet Speed
10.0 Mbps
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