Solved Startup error "RunDLL" There was a problem... sysmenu.dll

Hujorgen

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Hello,

Customer Toshiba Laptop, Win7 Home Pre, lots of add ons, toolbars, PCFix Speed, Reg Optimizer Pro, etc. Removed with REVO, Cleaned up startup with CCleaner, and MSCONFIG.

Ran Malwarebytes and MWAV (Microworld stand alone anti-virus tool.) Reset all 3 browsers (IE11, Chrome, Firefox30) Reboot. All of the browsers open up to w w w-search .net > Tuvaro. Verified proxy in internet settings was clear and set to "automatically detect" and also without auto detect. (Proxy was set to 55150?) Reset each browser homepage but still goes to w w w-search .net.

Ran Combo-Fix 2x and the internet browser problem is fixed.

Now whenever the system boots up it shows two separate error messages box with RunDLL in the upper left corner and states
"There was a problem starting C:\Progra~!\common~1\System\Sysmenu.dll" The Specified module could not be found."

C:\Program Files\Common Files\System - no Sysmenu.dll here
C:\Program Files (x86)\Common Files\System - no Sysmenu.dll here

I have re-run Malwarebytes and it did not find anything.

Looking in MSCONFIG and the startup section in CCleaner I do not see any item pointing to either of the locations - C:\Program Files\Common Files\System - in either program.

Is there any other load point that could be calling for this?
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build for Video edit
OS
Win7 Pro 64 Dual boot with Win7 Pro 64
CPU
Intel i7 4790
Motherboard
ASUS Z97-A
Memory
Corsair 8GB
Graphics Card(s)
Intel 4600 (embedded in processor chip)
Sound Card
Realtek ALC 892 8 channel
Monitor(s) Displays
3 ACER AL2016w
Hard Drives
Crucial M500 SSD 240GB, WD 2TB 7200 rpm
PSU
Seasonic 80 Plus Gold 550W
Case
Fractal design R4
Internet Speed
5mbps
Other Info
First custom build specifically for editing video.
Hi Hujorgen,

You can run the Windows Repair Tool. I downloaded it from Tweaking.com and ran it and it resolved my issue, I had corrupt .DLL files as well. Hope this helps.

Thanks
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo ThinkCentre
OS
Windows 7 Enterprise 32 bit
CPU
Core i5
Memory
4 GB
Antivirus
Symantec
Browser
IE 8
SOLVED! I used the Autoruns from the link to Microsoft. It was a task but I couldn't find it in the task list in CCleaner or other tools. Thank you. I can now send this laptop back home where it should be.

Hu said that.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build for Video edit
OS
Win7 Pro 64 Dual boot with Win7 Pro 64
CPU
Intel i7 4790
Motherboard
ASUS Z97-A
Memory
Corsair 8GB
Graphics Card(s)
Intel 4600 (embedded in processor chip)
Sound Card
Realtek ALC 892 8 channel
Monitor(s) Displays
3 ACER AL2016w
Hard Drives
Crucial M500 SSD 240GB, WD 2TB 7200 rpm
PSU
Seasonic 80 Plus Gold 550W
Case
Fractal design R4
Internet Speed
5mbps
Other Info
First custom build specifically for editing video.
Most welcome glad we could help
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
Windows 8.1 64-bit
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