Solved Status: 0xc00000e9

[henrix]

Hi,
I was busy defraging my drive when by mistake i ran out of battery power. Now when i turn my laptop on windows do not start and i get the message Window failed to start. A recent hardware or software change might be the cause. Startup repair can help diagnose and fix the problem. Then it gives me 2 options: 1. Launch startup repair or 2. Start windows normally. I select launch start up repair, then it says Status 0xc00000e9, an unexpected I/o error has occurred. I do have a repair disc but the laptop does not seem to pick it up in the cd drive, even after i made the drive primary boot device in the bios setup. Any suggestions please?

 

[FliGi7]

You need to make the cd drive the first boot device, which is different than making it the primary boot device. If that still doesn't work, you can hit F2 (or F1, or F12 sometimes) at startup to bring up the list of devices to boot from.

 

[henrix]

On startup i press f2 for bios, in the boot menu i have boot priority order
1. usb cdrom
2. IDE0 : WDC3200BEVT-22ZCTO
3. IDE2:
4. IDE1 : TSSTcorp CDDVDW TS-L633C
5. USB FDD
6. NETWORK BOOT : MBA v11.4.1 Slot 0500
7. USB HDD

 

[FliGi7]

Put the CD in your DVD writer on the computer (not your external cdrom) and switch to make the TSSTcorp device the first one.

 

[MilesAhead]

Can you boot to Safe Mode and use Last Known Good?

Unfortunately it sounds like the Windows driver for the disk controller got scrambled. You may be able to change the setting in the BIOS to use another mode for the disk controller. Something generic may allow it to boot the CD.

Another chance may be to download the disk driver for your machine and burn it to CD or copy to USB. Then boot the OS disc and see if you can get it to accept additional drivers.

A bootable USB key with the disk driver on it may be the easiest way.
As example Macrium Reflect recovery CD has a command "drvload" where you can run the .inf file from a USB key to load the driver. Once the system has booted and initialized the disk it may still be able to see it when you warm boot.

Or just copy it over the scrambled one.

 

[henrix]

That is working perfectly. Thank you very much. I will let you know how the repair go.

 

[MilesAhead]

Sounds promising. Hope it works out.

 

[henrix]

The startup repair has been running for 9 hours now. It that normal for it to take that long?

 

[MilesAhead]

Things can be really slow in compatibility mode. Does it seem to be doing anything? Is it showing periodic disk access? If so I'd give it awhile. If it looks dead then it may be a time-waster.

 

[henrix]

Oh it is definitely still running, i will leave it for the day when i am at work. Thanks once again. I will keep you posted.

 

[henrix]

Ok, i tried recovering twice with two different discs. The first time took 24 hours to finish but still not fixed the problem. The second time with different discs went for 48hours before i canceled it. Do i have to reinstall windows? How do i reinstall it with no win7 disc? The product key underneath the laptop is faded, how do i find out what it is? Thanks

 

[FliGi7]

Your issue sounds more like a hardware issue than an issue with the OS. What brand hard drive do you have? I'd look up the support website for it and download/burn a hard drive utility cd to run some tests on it. It doesn't sound very healthy at this point if it takes that long to perform a reinstall.

 

[henrix]

Sorry, how do i see what hard drive i have?

 

[FliGi7]

The BIOS should give you the model number, which you can Google for what drive it is.

 

[henrix]

I burned wd scorpio blue diagnostic to cd, how will i run it on problem pc/laptop with the problem.

 

[FliGi7]

There should be a bootable iso that you burn to disc and then boot from cd.

Here:
WD Support / Downloads / SATA & SAS / WD Caviar Blue / SE / SE16 (SATA II)

 

[henrix]

Did the test on my hard drive, error 0225. (Error count reached a threshold value. There are too many errors detected on this drive to be repaired. Replace the drive.) Thanks for your help, much appreciated.

 

[FliGi7]

That's what I figured. If the hard drive is still under warranty, contact the manufacturer to replace it. If not, there are tons of options available to replace it (although more expensive now since the artificial inflation from the Thailand flooding).

 

[PreyMantas]

Added Possibility to Correct this error.

Hello! I've been utilizing this great group for several year now and thought it time to join since I received so much good information on fixing issues from this forum. Now it's my turn to share what I've learned and I hope it helps someone out there finding themselves facing the same issue with this possibly simple, quick fix.

This error does concern the HDD or SDD these days from all the research I've done.

My system just crapped out on me after a successful bootup this morning a few hours ago. It was working fine and when I went to use it I saw the dreaded error msg.

I have experienced a lot of weird behaviour over the years building & troubleshooting boxes and system error, PS's are the most frustrating because they cause all kinds of weird behaviour with other components, thankfully that wasn't my issue with this error.

I've learned that with ANYTHING using cabling there can be intermittent issues due to everything from punctured cables to connection oxidation causing poor contacts, so the first thing I did knowing my PS was good, brand new with ample power to spare was check the cabling. Generally once a year I clean out my boxes and "reseat" everything except the CPU. If installed properly the first time, you should never have to touch that component again.

Reseating all the drive power and SATA cables(on both ends) solved my bootup issue. I did a drive check after rebooting and the drive was clean, it's practically brand new actually with only a few marked out sectors which is normal on these new large TB drives. Try this quick check 1st before going down the road of HDD bootup heartaches. Hope it helps!