Sudden slow loading with Windows 7

[laura0912]

I have an HP Pavillion P6000 with Windows 7 Home Edition and I use Webroot Spy Sweeper weekly. I've never had any problems and suddenly last week while trying to get on IE, my home page would act like it was loading but it was just a white screen that disappeared about 10 seconds later. I tried rebooting and couldn't get windows to load after that. I tried "Repair My Computer" which told me no problems were found. Rebooted and couldn't get windows to load again. Found your website and used the F8 key, tried "Startup Repair", didn't help. Tried "Stsyem Restore" and while windows was able to come up, still couldn't use IE ans still can't open any programs. Now it's doing the same thing with windows not loading and it won't let me try to restore again. I get this message, "An unspecified error occurred during System Restore. (0x800700b7). I tried using a different restore point also. I don't know much about computers and I'm about to pull my hair out! Please help...

 

[Jacee]

Webroot may be blocking system restore to prevent changes to it's files. Disconnct from the Internet, then unplug your modem. Turn off or disable Webroot, then see if you can get system restore to work.

 

[Crunchy Doodle]

In addition, I'd suggest that your hard drive may be failing. I recommend backing up any important files and then perform a Check Hard Drive For Errors. You will find this on the Tools tab of the hard drive properties dialog. Since this is your system drive, it will suggest performing the test later when you reboot. Indicate you wish to do that and then reboot.

If your PC has a hard drive diagnostic from the manufacturer, that would be even better.

Bye.

 

[gregrocker]

Work through these steps for when Windows 7 fails to boot.

If Win7 still fails to boot test the hardware as given in these troubleshooting steps as a last resort before Clean Reinstall or running HP Factory Recovery after backing up files: HP Recover Windows 7 Operating System Using HP Recovery - HP Customer Care (United States - English) .