Solved Suddenly, my copy of Windows is no longer genuine

NoelDP said:
You don't appear to be connected to anything at all!
I assume you have your computer connected via Ethernet cable to the router?

Please open an Elevated Command Prompt, and run the following command

IPCONFIG /ALL

post the results.

Open Control Panel >Network & Internet > Network Connections
Click to expand...

Yes, there's a line from the modem to the router and a line from the router to the tower. My little netbook is picking up the Wi-Fi just fine, as was my husband's laptop when he was using it the other day.

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>

Network connections? :(
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1AMD FX 8-Core Black Edition AM3+ 3.1 GHz8 GB DDR3 DRAMXFX AMD Radeon HD 6770 850M 1GB DDR5
Computer Manufacturer/Model Number
custom
OS
Windows 7 Professional x64 SP1
CPU
AMD FX 8-Core Black Edition AM3+ 3.1 GHz
Motherboard
ASRock 990FX Extreme3
Memory
8 GB DDR3 DRAM
Graphics Card(s)
XFX AMD Radeon HD 6770 850M 1GB DDR5
Sound Card
(motherboard)
Monitor(s) Displays
Acer S231HL LCD
Screen Resolution
1920x1080
Hard Drives
2x ST1500DL003 Seagate Barracuda Green 1.5TB SATA
(one for Windows, one for Linux)
PSU
PC Power & Cooling Silencer 760Watt
Case
Cooler Master HAF 912
Cooling
(PSU)
Internet Speed
basic DSL
Other Info
Optical Drive: LG Super-Multi GH22NS90 DVD Rewriter
Ah -
Network & Sharing Center - in the left pane, select 'Change adapter Settings'
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
right-click on the Local Area Connection entry
Select Properties
The following should be present in the Networking 'items' box...

Client for Microsoft Networks (optional)
QoS Packet Scheduler
File & Printer Sharing for Microsoft Networks (optional)
Internet Protocol Version 6 (TCP/IPv6)
Internet Protocol Version 4 (TCP/IPv4)
Link Layer Topology Discovery Mapper I/O Driver
Link Layer Topology Discovery Responder

If any are missing - which ones?
Click to expand...

Well, will you look at that! I uninstalled COMODO. Is that just a ghost, or have we found the culprit?
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1AMD FX 8-Core Black Edition AM3+ 3.1 GHz8 GB DDR3 DRAMXFX AMD Radeon HD 6770 850M 1GB DDR5
Computer Manufacturer/Model Number
custom
OS
Windows 7 Professional x64 SP1
CPU
AMD FX 8-Core Black Edition AM3+ 3.1 GHz
Motherboard
ASRock 990FX Extreme3
Memory
8 GB DDR3 DRAM
Graphics Card(s)
XFX AMD Radeon HD 6770 850M 1GB DDR5
Sound Card
(motherboard)
Monitor(s) Displays
Acer S231HL LCD
Screen Resolution
1920x1080
Hard Drives
2x ST1500DL003 Seagate Barracuda Green 1.5TB SATA
(one for Windows, one for Linux)
PSU
PC Power & Cooling Silencer 760Watt
Case
Cooler Master HAF 912
Cooling
(PSU)
Internet Speed
basic DSL
Other Info
Optical Drive: LG Super-Multi GH22NS90 DVD Rewriter
Quite possibly the cause :(
Take the option to uninstall it and see what happens - then run IPCONFIG /ALL and post the results.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
Quite possibly the cause :(
Take the option to uninstall it and see what happens - then run IPCONFIG /ALL and post the results.
Click to expand...

That was it! :D I had to re-boot for things to fall into place, but I am posting this from my Windows desktop! Thank you so much for all your help! :dinesh: :thumbsup: And thank you for checking out this post after I'd marked it Solved and then Un-Solved.

Immediately after uninstalling:

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
   Physical Address. . . . . . . . . : BC-5F-F4-1D-3A-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3c93:808a:f196:6c4e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 30, 2014 1:02:45 PM
   Lease Expires . . . . . . . . . . : Tuesday, July 01, 2014 1:02:46 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 247226356
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-34-5D-A7-BC-5F-F4-1D-3A-D1

   DNS Servers . . . . . . . . . . . : 156.154.70.22
                                       156.154.71.22
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{523A356E-2BF3-49DF-A6DB-8E37444DBAAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:10b9:1eeb:3f57:fdfd(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::10b9:1eeb:3f57:fdfd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>

After re-booting (in case it shows anything different) :
Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TARDIS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
   Physical Address. . . . . . . . . : BC-5F-F4-1D-3A-D1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3c93:808a:f196:6c4e%11(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, June 30, 2014 1:09:58 PM
   Lease Expires . . . . . . . . . . : Tuesday, July 01, 2014 1:10:03 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 247226356
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-34-5D-A7-BC-5F-F4-1D-3A-D1

   DNS Servers . . . . . . . . . . . : 156.154.70.22
                                       156.154.71.22
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{523A356E-2BF3-49DF-A6DB-8E37444DBAAC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:2838:1711:3f57:fdfd(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::2838:1711:3f57:fdfd%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Windows\system32>
 

My Computer My Computer

At a glance

Windows 7 Professional x64 SP1AMD FX 8-Core Black Edition AM3+ 3.1 GHz8 GB DDR3 DRAMXFX AMD Radeon HD 6770 850M 1GB DDR5
Computer Manufacturer/Model Number
custom
OS
Windows 7 Professional x64 SP1
CPU
AMD FX 8-Core Black Edition AM3+ 3.1 GHz
Motherboard
ASRock 990FX Extreme3
Memory
8 GB DDR3 DRAM
Graphics Card(s)
XFX AMD Radeon HD 6770 850M 1GB DDR5
Sound Card
(motherboard)
Monitor(s) Displays
Acer S231HL LCD
Screen Resolution
1920x1080
Hard Drives
2x ST1500DL003 Seagate Barracuda Green 1.5TB SATA
(one for Windows, one for Linux)
PSU
PC Power & Cooling Silencer 760Watt
Case
Cooler Master HAF 912
Cooling
(PSU)
Internet Speed
basic DSL
Other Info
Optical Drive: LG Super-Multi GH22NS90 DVD Rewriter
GREAT!
Thanks for the detail.
Good to see things working again.
Good luck!
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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