Surround 5.1 problem, Only subwoofer produces sound

z3liorsh

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Hi everybody.

Well i have a stereo 5.1 system by Creative, version SBS 580.
When i first got the computer everything was fine, then my brother bought those headphones, so we didnt use the speakers at all.
so after about 1-2 years without use i plugged them in and tried to use them.
The problem occured was that only the subwoofer worked, none of the speaked did,
and the subwoofer only worked at the "Realtek HD Audio Manager" program.
I tried reading forums of creative, tried to connect the system to the computer in many ways, all of the ways give me the same result, only the subwoofer produces sound.
the way creative's guide say to connect the speakers is like that :
ImageShack® - Online Photo and Video Hosting
The program that im using is "Realtek HD Audio Manager" :
ImageShack® - Online Photo and Video Hosting

so when i play this play button, only the subwoofer makes the sound, non of the speakers. All of them are connected to the subwoofer correctly, they are turned on.
no technical problems.

Is it a driver's problem?

Please help me, Im exhausted...
 

My Computer My Computer

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Windows 7 Ultimate
OS
Windows 7 Ultimate
As the subwoofer also contains the amplifier(s) and routing of sound, I would suspect that is where the problem is.

You can verify that you are getting audio output from each of the three PC sound connections by hooking a headset to each output and playing audio. If you hear audio (it will only be that channel) from each output then that isolates the problem to the speaker system. On the other hand, if you do not hear audio from all the jacks, make sure 5.1 is set in the Sound Panel, playback section. Click on the speakers icon to highlight it and then click on the Configure button and select 5.1. If that doesn't fix it, reinstall the PC Vendor or motherboard if its a home built system, RealTek audio drivers. They will work better than non-Vendor drivers.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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EVGA Supernova 750G2
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Microsoft Wireless 2000
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Microsoft wireless
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100 MB/sec (Cable)
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Microsoft Defender and Malwarebytes
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Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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