System rating is not available

[Supdoc]

After a ram stick exchange I noticed I don't have a rating for my system, When i click on "Rate this computer" nothing happens.. I also noticed that the admin sign()doesn't exist next to this button.





Thanks!

 

[DeVandal]

http://www.sevenforums.com/tutorials/79177-windows-experience-index-reset.html

http://www.sevenforums.com/tutorials/263-windows-experience-index-update-refresh-score.html

Try one of these tips found elsewhere in this forum.

 

[Supdoc]

Option one- done.
But I still can't rate my computer.

Two:
got this message


Three:

As you can see, no XML files to remove.

 

[cluberti]

What happens if you open an administrative command prompt and run the command winsat formal -v?

 

[Supdoc]

The proccess runs in a cmd window,in the end, this is hat i get:


After re-log on, i got 5.5, but still no more details..

 

[Maguscreed]

Actually I've seen the cannot find 'del' message before. It was the result of a specific virus the name of which I can't recall atm. Anyhow MBAM found and removed it in safemode with networking.

 

[Supdoc]

what "del" message are you talking about?

 

[Maguscreed]

that one.

 

[Supdoc]

oh sorry.. my bad XD

I just figured out that I didn't do it in the right way, I used the "Run" ( winkey+r) instead "cmd", after few times i typed "
del /f %SYSTEMROOT%\Performance\WinSat\DataStore\*.xmlit says it couldn't find any xml files.. so it worked. But I still can't get my pc rated.

Im going to run MBAM in safe mode right now.. just in case.

Thank you!

 

[Supdoc]

still can't rate.. any suggestion ?

 

[cluberti]

This is very, very bizzare. If you run winsat -prepop from an elevated cmd prompt after you clear out the .xml files, does it generate the XML files correctly?

 

[Supdoc]

Yes, it makes new xml files in "C:\Windows\Performance\WinSAT\DataStore"

 

[cluberti]

Would it be possible for you to zip up the \DataStore directory and post it/upload it here for review? Something's not right, and I want to rule out the rating files themselves.

 

[Supdoc]

Zipped it

Thank you!

 

[cluberti]

Hrm - it seems like the data's all there. I'll have to put these in a VM and sysprep it to see if it works for prepop.