The Dreaded Frozen BIOS Screen

shakh80

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Hi all, thanks for having me on the Forums.

I built a new PC which has been running a dream for about 3 days right up until today when I updated the BIOS to the latest version (1304). On reboot every time the machine started to blue screen (very quick, not enough time to see the message) and when I managed to get into the BIOS it would just freeze up.

I did a bit of research on the web and decided to reset the jumper and remove the CMOS battery for a reset. On booting up this time the machine constantly freezes on the BIOS screen which is telling me to press F1 to run BIOS setup. I press F1 and nothing happens. I also cannot enter BIOS by pressing delete as the keyboard wont function (even though it shows as connected).

I've tried all sorts including:
- Longer time without the CMOS battery and jumper reset
- Removing RAM, changing slots etc
- Removing all devices including drives, USB etc.
- Checked cables and connections are ok
- Removing GFX card and trying a different one

Nothing so far has helped or made any difference in the symptoms. I would REALLY appreciate a steer please.

Intel 4790K @ 4Ghz
16Gb Hyper-X Beast DDR3 2400Mhz
Asus Z97-PRO Mobo
AMD 280X
2 TB SATA
Windows 7 Ultimate x64
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel 4790K
Motherboard
ASUS Z97-Pro (Wi-Fi ac)
Memory
16GB Kingston Hyper-X Beast DDR3 2400Mhz
Graphics Card(s)
AMD 280X
Hard Drives
2TB SATA
This is one of the problems of updating the BIOS & things go wrong. Often it means the motherboard may be ruined.

Did you download the BIOS update & copy it onto a CD or a flash drive & then attempt the update using that. If you did then you could retry updating it.

If not, can you use another computer or a friends computer to download the correct BIOS for your motherboard, copy that to a CD or flash drive & see if you can fix the BIOS.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built using existing case
OS
Windows 7 Home Premium 64 bit sp1
CPU
Intel i5 3570 3.4Ghz Ivy Bridge SKT 1155 quad core
Motherboard
Gigabyte Z77-HD3 SKT 1155 2xSata 3, 4x USB 3.0
Memory
G-Skill Rip Jaws 16Gb (8x2) DDR3 -1600 PC3 12800 CL 10 red
Graphics Card(s)
Gigabyte NVIDIA GT610 1Gb DDR3 810/1200 PCI-E 2.0 Silent
Sound Card
NVIDIA High Definition & Realtech High Definition Audio
Monitor(s) Displays
2 x Philips 226V4L 16:9 aspect ratio
Screen Resolution
1920 x 1080 HD
Hard Drives
Samsung 840 Pro 256gb SSD, SATA 3.
Hitachi Touro Portable 1tb, USB 3.0 HDD used for image b/ups.
PSU
Corsair VS450
Case
Codeng
Cooling
PSU fan & CPU fan
Keyboard
Logitech
Mouse
Logitech Wireless trackball M570
Internet Speed
Wireless 3G. 3mg down & 550kb up.
Antivirus
Bitdefender Internet Security 2020
Browser
Opera (Current Version) & Firefox
Other Info
MS Office 2013 Pro. Davis weather station software. MGE Nova 600 avr UPS.
Hi and thanks for the response.

I updated the BIOS using a Windows utility from Asus which dowloads the BIOS and then reboots the PC into the new BIOS version. I have tried the USB approach but as my keyboard isnt recognised I can't hold down any F keys or navigate into the boot menu. I have been trying to eliminate components all night and now I can't even get a picture from a 3rd party or onboard gfx. CPU light is also now on red. I've never had a problem so bamboozling before.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel 4790K
Motherboard
ASUS Z97-Pro (Wi-Fi ac)
Memory
16GB Kingston Hyper-X Beast DDR3 2400Mhz
Graphics Card(s)
AMD 280X
Hard Drives
2TB SATA
Try using the display port on the motherboard and a PS2 Keyboard.
That might get you into the bios.

Why were you updating the Bios?

I will go back to watching.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Why don't you try to load previous/different version of BIOS using BIOS Flashback Button on your mobo.
This way you don't need to enter BIOS or use keyboard.
Just insert USB stick with BIOS and press Flashback Button for about 3 seconds.
For better safety use USB2, not USB3.
Make sure to check the manual for detail instructions.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
built by myself
OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i5-3570K @ 4GHz
Motherboard
Asus P8Z77-V Deluxe
Memory
Corsair Vengeance DDR3 8 GB Dual Channel
Graphics Card(s)
Asus Radeon RX 570 Strix OC 4GB
Monitor(s) Displays
LG 24BK550Y-B IPS
Screen Resolution
1920x1080
Hard Drives
SSD SAMSUNG 860 EVO SATA III 2.5'' 500GB
SSD CRUCIAL MX500 SATA III 2.5'' 250GB
Seagate ST1000DM003 SATA III
TOSHIBA HDWD110 SATA III
PSU
Corsair HX750i
Case
Corsair Carbide 400R
Cooling
CPU Cooler Master Hyper 412 Slim
Keyboard
Logitech K200
Mouse
Logitech G400
Antivirus
Norton Security
Browser
Firefox
Display port on motherboard isn'tworking and now even 3rd party gfx cards (ive tried 2) arent working either. I was auto alerted to a BIOS update by some Asus utility that came with the mobo.

I've tried using the flashback button to no avail, it just flashes forever without stopping and no change to the situation despite following manufacturers recommendations. Im going to strip the whole thing down and remove the CMOS battery/change jumper for 24 hours, any thoughts on whether thats a god place to start and rebuild gradually?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate x64
CPU
Intel 4790K
Motherboard
ASUS Z97-Pro (Wi-Fi ac)
Memory
16GB Kingston Hyper-X Beast DDR3 2400Mhz
Graphics Card(s)
AMD 280X
Hard Drives
2TB SATA
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