The User Profile Service failed the logon, No System Protection tab

[aoai]

Hi All,


My windows 7 showed this message "The User Profile Service failed the logon". I've followed the tutorials related to this matter, but I found some problems.

- I've logged in with "safe mode with networking", and chose system restore

- Appearantly system restore was turned off, so I checked on tutorial how to turn it on, but I failed since all posts said that I needed to click "system protection" tab on the left pane and that Tab did not appear on the screen.

- I've googled about the system protection, but still did not find the solutions


I've read some posts said to create new user profile, but since I'm afraid of data loss, especially from the partition disk (D) and my browser bookmarks & history

Kindly need your help about how to fix this problem.

nb : sorry, I'm a new member, I hope this post is in the the right thread

 

[GokAy]

You need to have a System Restore point created prior to the issue, it is a pro-active solution.

You can try a new user, your worry is unnecessary. The new account will have it's own user folder under C:\Users and if it works, you can get your files from your original user folders.

 

[aoai]

You need to have a System Restore point created prior to the issue, it is a pro-active solution.

You can try a new user, your worry is unnecessary. The new account will have it's own user folder under C:\Users and if it works, you can get your files from your original user folders.

Hi Gokay,

So, in my case, I should create a new system restore point so the system protection tab will be appeared?

About creating new user profile, will it have any effects on my browser's history and bookmarks?

 

[GokAy]

Forget about system restore for the moment, it may be due to the corruption.

When you create a new user account, the other accounts do not change. The new account will start with default settings (like when you started your original account the first time). No history or bookmarks. We will have to copy them later.

First thing first, create the new account and see if it works. Report back.

 

[aoai]

Hi Gokay,

Yes, I've created a new user profile (and as an admin), and yes, I've checked that I could access my partition disk and all the saved data from my other profile (the corrupted one).
Now, is there any steps should I take after this? Or I can just delete the corrupted profile after copying the data?

Btw, can I copy the history and bookmarks from my browser (which from my corrupted profile) ? If I can, where can I find it from C ?

 

[GokAy]

Nice, ok don't delete the other account until you are absolutely sure you got all you want. Doesn't hurt to keep it for a while.

Using Internet Explorer?

The easy one, favorites:
Browse to C:\Users\original account\Favorites select all and copy
Browse to C:\Users\new account\Favorites and paste them

For history:
Log in to original account
run regedit
browse to HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\TypedURLs
right click TypedURLs (left pane) and click export, save to somewhere you will remember
Log out and log in with new account
right click the saved file and click merge (at top)

See if this helps

 

[aoai]

Hi Gokay,


Actually I'm using Mozilla Firefox as a browser

and thank you for your helps!

 

[GokAy]

Check this page https://support.mozilla.org/en-US/k..._finding-your-profile-without-opening-firefox

In case you get lost, this one seems better to follow Transferring data to a new profile - Firefox - MozillaZine Knowledge Base

 

[aoai]

Noted.

Thanks again