Think I have a bad virus!!!!!

Lazy legs

New member
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4:01 PM
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I have a dell inspiron 1545. downloaded a movie yesterday off the net (stupid thing to do!!!) And started having problems right away, I did a system restore to an earlier date and it seemed to fix the issue. Turned my laptop on this morning and it won't keep open or display some webpages. It will open for 15sec and then go to a screen with a frowning face saying "Oh snap, something went wrong while displaying this page please refresh" How can I fix the problem??? I can't do another system restore because I am unable to uninstall superantisyware because my computer can no longer find it even though I see it in the add/remove software page. Can anyone help me please?????
 

My Computer My Computer

At a glance

windows 7
OS
windows 7
Download and scan with Malwarebytes Anti-Malware

When installing un-check Trial version.

If you can't get it to install then try in Safe Mode with Networking.

Restart your computer.
When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options.

Using the arrow keys, select the Safe Mode with Networking.
Then press the enter key on your keyboard to boot into Windows 7 Safe Mode with Networking.
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 64-bitIntel Core 2 Duo Processor E8300 @ 2.83GHz4.00 GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)Intel(R) G33/G31 Express Chipset Family
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Inspiron 530
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core 2 Duo Processor E8300 @ 2.83GHz
Motherboard
Dell Inc. 0RY007 (Socket 775)
Memory
4.00 GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Graphics Card(s)
Intel(R) G33/G31 Express Chipset Family
Sound Card
Integrated 7.1 Channel Audio
Monitor(s) Displays
Acer G245HQL 23.6" LED(1920x1080@60Hz)
Screen Resolution
1920 x 1080
Hard Drives
Disk 0 HITACHI 1TB OS Installed - Disk 1 HITACHI 1TB For Backups
Keyboard
Dell USB Keyboard
Mouse
Dell Optical USB Mouse
Internet Speed
DSL 10 meg
Antivirus
Symantec(SEP)
Browser
Pale Moon

My Computer My Computer

At a glance

Windows 10 Pro. 64/ version 1709 Windows 7 Pr...Intel i7-6800K @ 4.3Corsair Platinum 16 gig @2400EVGA GTX 1070 OC
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Also try hitman. It is cloud based and uses several av engines.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64
OS
Windows 7 Ultimate 64
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