This copy of windows 7 x64 home premium is not genuine

[acfbob]

I had to reinstall my OS due to a hard drive failure about a month ago. When I did I used the re-installation disk that came with computer. Everything was fine until yesterday. Out of nowhere I am getting a message that my copy of Windows is not genuine. I tried system restore and used a restore point that was created right after I installed the OS. Still no good. Any help is greatly appreciated.

 

[bobkn]

Open the System control panel. (Hot key: Windows key + the "pause" key.)

Is Windows activated? (Near the bottom of the window.)

I'd expect a factory restore to be pre-activated, but if it's not, try activating using the key from the Win7 license sticker.

 

[NoelDP]

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

 

[acfbob]

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html


Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Windows 7 Home Premium x64

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {38210F42-B06B-4581-BAF8-9CC70565ADEA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{38210F42-B06B-4581-BAF8-9CC70565ADEA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-521124945-3940394124-3911185943</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M6300                 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080228000000.000000+000</Date></BIOS><HWID>ED913707018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7601.0000-0082013
Installation ID: 014171627532888741597724899354890720156383447406916580
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Notification
Notification Reason: 0xC004F07C.
Remaining Windows rearm count: 4
Trusted time: 1/10/2013 8:47:24 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:8:2013 21:54
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAEABgABAAEAAAABAAAAAwABAAEAJJQcJxJB1G1C/PyQRoNInsaDgNU+t0KOPbig0YA0KoU=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          M08    
  FACP            DELL          M08    
  HPET            DELL          M08    
  MCFG            DELL          M08    
  ASF!            DELL          M08    
  TCPA                    
  SLIC            DELL          M08    
  SSDT            PmRef        CpuPm

 

[NoelDP]

The installation of Windows 7 is non-genuine.
The machine was built well over a year before Win7 was released to the public, and is therefore licensed only for Vista.
The reinstall appears to have been done with a Dell Recovery disk from a different computer.

If you have a valid Windows 7 Key for this machine, you can make it genuine by changing the installed Key to that, using the Change Product Key link at the bottom of the System Properties page.

 

[acfbob]

The reinstall was done with a Win 7 disk I took out of my humongous pile of reinstall disks. Are you saying that I am not able to install Win 7 on my laptop with a disk I own?

 

[NoelDP]

The disk is almost irrelevant - the computer must be licensed for the OS that you install.
This computer is definitely licensed for Vista - it's only licensed for Windows 7 if you have either an Upgrade license for it, or a Full license and Key for it.

 

[bobkn]

The reinstall was done with a Win 7 disk I took out of my humongous pile of reinstall disks. Are you saying that I am not able to install Win 7 on my laptop with a disk I own?

Oh.

Win7 installed with a random unmatched OEM restore disk, that is looking for an SLP code in the (intended) machine's BIOS. That's too bad.

System Locked Pre-installation - Wikipedia, the free encyclopedia

The OS installation and restore disks that you have are incidental, although they can be inconvenient to replace if you lose them. What you "own" are Windows licenses, each of which has restrictions as to how it may be used. The least expensive ones (OEM licenses that come with appliance PCs and laptops) may have severe restrictions, like they may only be activated on the original PC.