Solved "This is not a genuine copy of Windows 7"

[edassange]

I don't understand why I've recently started getting this message. I upgraded from Vista about 5 months ago with no problem. It activated OK and still shows this in System.

Does anyone know why I've started getting this message? It's not there all the time. Normally it takes a few hours to appear, and some days it doesn't appear at all. Any help really appreciated.

 

[AddRAM]

Is windows activated ?

Did you install with a genuine disc or at least a disc you created yourself ?

Please explain what you mean by upgraded, did you use a Windows 7 Retail Upgrade disc, or did you use a regular install disc and do a clean install.

Precise details please.

And excellent job on filling out your specs, that helps us alot, rep given for that

 

[edassange]

What I presumed was a genuine Windows 7 retail upgrade 2 CD set. I bought it several years ago but only decided to upgrade from Vista last October. The upgrade seemed to go fine, activated fine, and it has the genuine Windows logo in System. I'm also unable to download the latest round of W7 updates but until this month they downloaded with no problem.

 

[torchwood]

please run this and post the results please.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy.

Snap thats my lappy too

 

[edassange]

please run this and post the results please.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy.

Snap thats my lappy too

Just to clarify do you want me to copy and paste the Validation info including Product key, Hash, Product ID etc? I know the app says there's no personally identifiable info and the first part of the key is blanked out, but I would like to confirm this before posting it. Thanks.

 

[torchwood]

yes please, if you look at most of the threads here you'll see that report on most.

Roy

 

[edassange]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-36C49-W3WCJ-DP8X4
Windows Product Key Hash: Bd4VaxXd6VxSWNB7R78YhRIBhrA=
Windows Product ID: 00359-OEM-8882234-05463
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {CD71DEEC-0186-46B8-9665-A8C6C3A9D492}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.160121-1718
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft

OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{CD71DEEC-0186-46B8-9665-A8C6C3A9D492}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DP8X4</PKey><PID>00359-OEM-8882234-05463</PID><PIDType>3</PIDType><SID>S-1-5-21-3034742988-1206613618-1168055173</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 6930G </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v0.3204</Version><SMBIOSVersion major="2" minor="5"/><Date>20080925000000.000000+000</Date></BIOS><HWID>8EBA3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 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

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00176-822-305463-02-2057-7600.0000-2842015
Installation ID: 020121374332217555299355403204778825824436657874458563
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: DP8X4
License Status: Licensed
Remaining Windows rearm count: 5
Trusted time: 15/03/2016 18:31:37

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAeqio9IoH9qdwGGiT1pug8pD8JFCcvkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
ASF! OEMID OEMTBL
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci
SSDT SataRe SataAhci

 

[torchwood]

please run KB971033, your Licensed but not registered
these will then dissappear/change
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154

Roy

 

[torchwood]

and your Bios is out of date

Roy

 

[edassange]

Thanks. I'm having trouble finding where I can download KB971033 from.

Also how do I update BIOS. Is it a bit risky for someone like me who is nowhere near advanced level?

 

[torchwood]

Link is here,
http://go.microsoft.com/fwlink/?LinkID=152411

For your Bios shoot over to the Home page for your lappy.
You will also need the Bios utility prog to do it.
No biggy as your running 32 bit.

Roy

 

[edassange]

When I tried to install it it says "The update is not applicable to your computer"

 

[torchwood]

ooops my bad gave you 64bit one
http://go.microsoft.com/fwlink/?LinkID=150841

Roy

 

[edassange]

Thanks a lot for your help Roy. After installing the update I ran the Microsoft Genuine Tool again and W7 appears to be registered properly now - the entries you previously mentioned have disappeared/changed as you said. I still cant download via Windows update though. If and when I can I'll mark this thread as solved, if not I'll report back.

And thanks a lot for the rep points AddRam.

 

[edassange]

Reporting back. The 'not genuine' message hasn't appeared since installing the update 2 days ago but unfortunately this months updates still won't install, even if I try to install them individually with the standalone installer. Since I installed last months Windows updates with no problem I've disabled CEIP reporting - could this be causing the problem? As usual any help really appreciated.

 

[edassange]

Still can't install Windows updates. Help still needed and appreciated.

 

[torchwood]

Hi Ed,
didnt notice it before but its not going to the MS server.

from an elevated command mode

slmgr /ckms (note the space)

Roy

 

[edassange]

Thanks a lot. Cleared successfully but still nothing at all downloading.

 

[torchwood]

Error message or Checking for updates.

Roy

 

[edassange]

Just says Downloading updates (0 KB total, 0% complete)