Solved Touchpad issue

[bizbizan]

Hi all, i am facing issue using the touchpad in my laptop. After updating the driver, something went wrong and i have not been able to use the utilities of the device. So, i uninstalled everything regarding the touchpad, but now i can't install the drivers again. The message is something like "cannot find the touchpad" and that's all. In the Device Manager is shown as "Unknown device" and the Windows cannot find suitable driver for it.

Off cource i can reinstall the whole system, but this will be the last option

My little machine is Asus EEEpc 1000h

Any suggestions?

 

[yowanvista]

Hi all, i am facing issue using the touchpad in my laptop. After updating the driver, something went wrong and i have not been able to use the utilities of the device. So, i uninstalled everything regarding the touchpad, but now i can't install the drivers again. The message is something like "cannot find the touchpad" and that's all. In the Device Manager is shown as "Unknown device" and the Windows cannot find suitable driver for it.

Off cource i can reinstall the whole system, but this will be the last option

My little machine is Asus EEEpc 1000h

Any suggestions?

Try updating the touchpad by forcing the installation of its driver from device manager

 

[bizbizan]

Hi,

I have allready did that, and i had the following message:

"Windows encountered a problem installing the driver for the device. The driver installation for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later"

I do not know what this means.

 

[yowanvista]

Hi,

I have allready did that, and i had the following message:

"Windows encountered a problem installing the driver for the device. The driver installation for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later"

I do not know what this means.

Download and install the latest Touchpad driver in http://www.sevenforums.com/tutorials/316-compatibility-mode.html
ASUSTeK Computer Inc. -Support- Drivers and Download Eee PC 1000H/XP
Unfortunately Asus does not provide any new drivers for Windows 7 for your laptop

 

[bizbizan]

Thanks, i wil try this. Fortunately i have a full backup of all drivers for my machine, but previous time when i tried it, it did not work, i mean after installation, it can't find the device again. Now i will try in the mode you wrote me.

 

[theog]

You may need to update your BIOS for Windows 7 support.

 

[bizbizan]

You may need to update your BIOS for Windows 7 support.

It has been updated with the latest version i found in Asus website, a two years ago...i do not know is there any newer version

 

[bizbizan]

Mates, i appreciate the help that you provide me, but i have two additional question:

1: When i use the update driver function in Device Man. there is no way to set a compatibility mode...
2: Since i am not able to use my touchpad i am using the mouse, but the strange thing is that the mouse can used only with one of my USB's, and i have 3!!! Do you have any idea why the other two are unusable? When i connect the mouse to the other two USB nothing happens...strange...

 

[theog]

Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

 

[bizbizan]

Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

Yes, i have read the tutarial, and the result is that right after starting the driver installation a message appears "Device not found" and that's all.

There is nothing, like drivers to download, in the link that have been posted. As yowanvista wrote, Asus does not support win 7 drivers for my laptop

 

[yowanvista]

Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

Yes, i have read the tutarial, and the result is that right after starting the driver installation a message appears "Device not found" and that's all.

There is nothing, like drivers to download, in the link that have been posted.

Select XP drivers
View attachment 154106

 

[bizbizan]

Opps there is something new...."The drivers for this device are not installed (Code 28)"

 

[bizbizan]

Have you read the tutorial yowanvista linked you to?
Have downloaded the drivers from the link, yowanvista linked you to?
in post 4.



http://www.sevenforums.com/tutorials/97061-driver-install-device-manager.html

Yes, i have read the tutarial, and the result is that right after starting the driver installation a message appears "Device not found" and that's all.

There is nothing, like drivers to download, in the link that have been posted.

Select XP drivers
View attachment 154106

What compatibility should i choose?

 

[bizbizan]

Comrades!!! I do not know what i have did, but my touchpad now is working....

1. I have downloaded the XP driver from Asus web site;
2. I have deleted the latest driver (by my opinion) that gave me the error 28.
3. Restart;
4. Windows gave the message "new hardware found" and "the driver has been istalled successfilly"

...and it's working

Case closed. Thank you all, without you i would be not able to resolve the issue.

Thanks

 

[theog]

You are welcome.