Touchpad recognized as PS/2 Mouse

[RameshNain]

hii everyone,
I am using Lenovo Essential G505s Laptop, It came with DOS OS so i installed Windows 7 x64 in it, all the functions where working perfectly back then, even my touchpad was working fine, later i had a problem with my DVD writer so i took my laptop to the sevice center, they fixed the issue but accedently broke my laptop's upper body part and hence they replaced it ,but since the upper body part comes with touchpad so had to change that too. When i got my laptop back i found that multi gestures where not working so i reinstalled the drivers and i found that they were still not working. I called Lenovo customer care, they told me that its a problem of the OS so i even reinstalled windows, but still did not find my touchpad working. When i looked into the driver it appears that my system is recognizing it as a mouse and not as a touchpad. I googled alot but found no result . Can anyone plz help me. I seriously neend those functions. If not all then atleast scroll function.

 

[maxie]

Hi Welcome to Seven Forums .. This is possibly due to a Driver related problem .. Go to the Device Manager select Touch-pad right click on it select Property's then Details Tab .. Please post the Hardware ID ..

 

[RameshNain]

This is what u where asking i think...and i forgot to mention that i even downloaded the drivers from lenovo support site... the drivers get installed but at the end a error is displayed ...it says "Synaptic Device not Found"....

 

[maxie]

Have you Installed the Driver from the Link below ...

Laptops and netbooks :: Lenovo G Series laptops :: Lenovo G505s Notebook - Lenovo (GB)

 

[RameshNain]

yes i have already downloaded and installed the drivers from the given link ....they don't work ....

 

[RameshNain]

plzzz...Mr. Maxie help me...I want a solution fast...this problem is killing me..

 

[maxie]

I will have another dig around and see what i can come up with .. So watch this space

 

[RameshNain]

ok..Thanx..

 

[RameshNain]

hi mr. maxie....its been too long since i got ur msg...did u find any solution....

 

[rvcjew]

Sounds like your service center installed a non oem faceplate and such the trackpad is not by the same manufacture, what is it called under your device Manger. Also run a free program called speccy to see what model it is. It is also common for track pads to be a internal ps/2 device. Yours might just be confused driver wise at this point though.

 

[RameshNain]

Hello rvcjew .. thnx for looking into this problem. under device manager it is being mentioned as "lenovo pointing device" and i used the tool u mentioned above "speccy", screenshot is below. Plz tell me what can i do to fix this problem.

 

[maxie]

Start Search type >>> Mouse then please Post a Screenshot of what it says in each Tab .....