trouble starting up

[Scanlow]

hi i have a strange problem with my computer which seems to not like waking up. every morning it takes my computer 7 to 9 restarts before it finally loads completely. then once it loads it works just fine for the rest of the day. i have tried scannow several times, start-up repair is left baffled and i have tried to get into safe mode but i can get into it at roughly the same time as i can reach my desktop. I'm pretty sure that i have updated my drives or at least as far as the device manager is concerned.

the problem starts when i first start the computer it goes fine until it reaches the starting windows page where it freezes before the swirling lights of windows appear. so i shut it off

by the way i have a Alienware 17xR2 with an i7 CPU and a ATI mobility radeon HD 4870 and 500 GB hard-drive in RAID 1 with windows ultimate x64

i hope this is enough info

 

[richc46]

Welcome
Try this to test and maybe fix
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

I checked your dump reports, it seems to be a driver problem. Lets see if you can boot with the above, if not we will further analyze your reports.

 

[Scanlow]

hi thanks for responding i tried a clean boot but just like i expected, nothing. i did half the services then the other half and then none of the startup and each time it worked just fine. that is the strange part of the problem if it was a consistent problem then it would make sense but to only occur in the morning and only within the first 7 or 8 times i start is frustrating to fix because i can't access anything that would fix problems halfway to safe mode blue screen, halfway through start-up repair, blue screen, everytime i start normally freezes or it gets to the log-on screen and then blue screen. and yet finally after several frustrating restarts i finally get access to a command prompt and try scannow but partway through it says it needs to reboot as it is in the middle of a disc-defrag or other scan program or when i finally go through a full startup repair it says it can't fix the problem and then finally when i can finish scannow it says it found nothing and then i can boot the computer normally as if nothing was wrong and to me it sounds like a virus but i hope not and that's why i thought it best to see what you all thought of it.

 

[richc46]

Question
Does this problem happen at first boot in the morning, which is at the same time every day?

 

[Scanlow]

not at exactly the same time but yeah roughly from between 8 and 9:30

 

[richc46]

Do several things
Go to search
type
event viewer
Look errors or warning that are consistent at that time

Go to search
type
task scheduler
Look for tasks scheduled for that time

Before you go to bed tonight, turn off all services per clean boot and see how it works tomorrow.

Do not turn off the internet, try to uninstall. Try on a morning when not doing clean boot.
We have to know reasons.

 

[Scanlow]

Error: event ID: 46 Source: volmgr
Warning: Event ID: 27 Source: e1kexpress
Error: Event ID: 7000 Source:Service Control Manager
Error: Event ID: 7031 Source:Service Control Manager
Critical: Event ID: 41 Source:Kernel-Power
Error: Event ID: 6008 Source:EventLog
Error: Event ID: 7001 Source:Service Control Manager
Error: Event ID: 7026 Source:Service Control Manager
Error: Event ID: 10005 Source: distributedCOM
some of them have occurred multiple times

i don't think that there are any tasks though it is very hard to navigate the task scheduler

 

[richc46]

Ill check over the log
But I think the most imporant thing is tonight set up the clean boot and see how you boot tomorrow morning, untick all the services that can be set not to start up.
The next day uninstall the internet and see how it works that morning.

 

[Scanlow]

thanks for your help

 

[richc46]

Scanlow,
I cant promise that we will succeed, but you can count on me to try my best.

 

[Scanlow]

alright a quick update i now can't even access the desktop the few times i managed to make it that far after a few minutes it incounters a bug and says it needs to shut down but before it does norton internet security 2011 says its deactivated even if i reactivated it previously. also i tried reinstalling windows but part way through it it says it incounters an error and shuts down.

 

[richc46]

How are you trying to reinstall. Do you boot from the DVD or regular boot?

 

[Scanlow]

i use f12 and then sellect boot from dvd

 

[richc46]

Did you prepare the Drive and install correctly?
Most members follow these tuts, for the best install.

http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html
With a full retail install DVD.

 

[Scanlow]

thank you very much for all you have done and tried to do your help has been much appreciated and i hope that i don't have to deal with this again. thanks again

 

[richc46]

Your welcome,
I just want you to tell me that it worked.

 

[Scanlow]

nope sorry i get BSOD's part way through the installation. usually they are the more familiar but an odd one ive had is this one:

acpi.sys address fffff88000d7cd96 base at fffff8800d6f000 date stamp 4a5bc106
anyways all the BSOD's talk about removing shadowing from the BIOS and i don't know how to do that. i've looked through all the things i can do and I've found nothing that talks about shadowing.

 

[Scanlow]

now i got stop 0x00000024 asking me to disable or uninstall antivirus dis defrag or backup utilities but here is the thing i'm installing on a formatted drive?

 

[richc46]

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[Scanlow]

I CAN"T
this is occuring while i'm installing windows both from step two after unpacking the windows files or before it loads the windows install screen. i am fully aware of the procedures and i did it at the beginning of the thread and if there is away of doing that on a reformatted drive i have no clue but i would be happy to do it if i could. maybe i should start a new thread in the installing but since this is merely a continuation of the previous problem i thought i should post it here but if you think i should post it there i will gladly start a new one there.