I have a Dell XPS One 2710 with TV tuner in it, purchased about 10/12/12. I can’t get a full screen display watching TV. Regular non-TV display is fine. The TV display shows as a 19 inch diagonal inset on 27" screen. It is connected via coax from the set-top box (Cisco ISB7000) supplied by Hawaiian Telcom to the tuner card. Using Media Center’s auto setup fails. Manual setup does not find any Cisco in its 300+ boxes listed. Hawaiian Telcom, the TV service provider, had no one capable to deal with the problem and sent a Supergeek tech at their expense. He did get a display going but it only shows the 19” inset. I think he tried some of the boxes in the Media Center list till he found something compatible enough to get the display. He was not able to get a full 27” display. Any solution or advice please.
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell XPS One 2710
- OS
- windows 7 home premium 64 bit SP1
- CPU
- Intel Core i7 3770S @ 3.10GHz
- Motherboard
- Dell 02XMCT (CPU 1)
- Memory
- DDR3 16384 MBytes
- Graphics Card(s)
- Intel(R) HD Graphics 4000, NVIDIA GeForce GT 640M
- Sound Card
- Realtek High Definition Audio
- Monitor(s) Displays
- XPS One 2710 on Intel HD Graphics 4000 27"
- Screen Resolution
- 2560x1440@59Hz
- Hard Drives
- 1863GB
- Case
- All-in-One
- Keyboard
- Changed to old multimedia wireless set I had on XP machine
- Internet Speed
- 1 Gb
- Antivirus
- Norton 360
- Browser
- IE, Chrome & Firefox
- Other Info
- A little worried about CPU temp that gets up to 180 F when watching TV via Media Center. 140-150 F normally.