Ubuntu Windows 7 dual-boot, Windows 7 logo animation problems

Vesnog

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Greetings,

I have installed Ubuntu 14.04 LTS 64-bit alongside Windows 7 Professional 64-bit OS in dual-boot configuration with GRUB 2.02beta2. Both OSs are up to date; however, occasionally I do not get the animated Windows logo in the Windows 7 boot-up and a distorted screen is displayed instead until I am presented with the login screen. This issue was non-existent before my Ubuntu installation and I am not able to fix it. I should also note that the Windows 7 boots up, but this artefact is really annoying. I already posted this on askubuntu.com but received no reply, for screen-shots you may wish to check it:

After Ubuntu installation, Windows experiences boot-up issues - Ask Ubuntu

So far I have tried a command on the Windows 7 console but it did not resolve the issue. By the way I experience this problem occasionally and in these cases mostly the laptop is running on battery power. My laptop brand and model is Dell Latitude E5440, respectively. Any help and/or suggestion is greatly appreciated.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5750G
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 2410M @ 2.30GHz Sandy Bridge 32nm Technology
Motherboard
Acer JE50_HR (CPU1)
Memory
12.0GB Dual-Channel DDR3 @ 665MHz
Graphics Card(s)
Intel HD Graphics 3000
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Built-in
Screen Resolution
1366x768@60Hz
Hard Drives
Samsung SSD 840 Series (111GB) Transfer Mode SATA III 6.0Gb/s
(3GB) Broadcom SD SCSI Disk Device (SCSI)
Keyboard
Standard PS/2 Keyboard
Mouse
Synaptics PS/2 Port TouchPad
Antivirus
Microsoft Security Essentials Antivirus Version 4.8.204.0
Browser
Internet Explorer Version 11.0.9600.17914

Thanks for the answer, may I also ask how do you think this is relevant? Do you think it has something to do with customizing the GRUB boot loader screen, a possible GRUB update or something missing in Windows that can be diagnosed with say SFC scan? Actually the weirdest thing about the issue is sometimes everything is completely normal, I have no explanation for this.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
Greetings,

I have installed Ubuntu 14.04 LTS 64-bit alongside Windows 7 Professional 64-bit OS in dual-boot configuration with GRUB 2.02beta2. Both OSs are up to date; however, occasionally I do not get the animated Windows logo in the Windows 7 boot-up and a distorted screen is displayed instead until I am presented with the login screen. This issue was non-existent before my Ubuntu installation and I am not able to fix it. I should also note that the Windows 7 boots up, but this artefact is really annoying. I already posted this on askubuntu.com but received no reply, for screen-shots you may wish to check it:

After Ubuntu installation, Windows experiences boot-up issues - Ask Ubuntu

So far I have tried a command on the Windows 7 console but it did not resolve the issue. By the way I experience this problem occasionally and in these cases mostly the laptop is running on battery power. My laptop brand and model is Dell Latitude E5440, respectively. Any help and/or suggestion is greatly appreciated.

I've been dual-booting Windows 7 and various Linux distros since Windows 7 came out (well before, in fact, since I was involved in testing). I have never experienced anything like what you describe. Did you customize grub (you hint at that below)? Have you tried update-grub?
 

My Computer My Computer

Computer Manufacturer/Model Number
Compaq Presario SR5518F (desktop)
OS
Windows 7 Home Premium 64bit
CPU
Intel Pentium Dual Core E2180 @2GHz
Motherboard
MSI "Boston"
Memory
4 GB
Graphics Card(s)
NVIDIA GeForce 8500 GT
Sound Card
Integrated - Realtek High Definition Audio
Monitor(s) Displays
Acer
Hard Drives
Hitachi HDP725025GLA380 ATA Device
Optiarc DVD RW AD-7201S5 ATA Device
Internet Speed
5 Mbps
I have customized GRUB background and fonts; however I do not particularly remember if I started having this problem before customization or after it.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
Have you tried running SFC?
Maybe some Windows file(s) got corrupted (coincidentally) around the time you installed Ubuntu.

I used to run Ubuntu (triple boot with XP & W7) and now I run Linux Mint (dual boot with W7) and I haven't seen the issue you are having.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Have you tried running SFC?
Maybe some Windows file(s) got corrupted (coincidentally) around the time you installed Ubuntu.

I used to run Ubuntu (triple boot with XP & W7) and now I run Linux Mint (dual boot with W7) and I haven't seen the issue you are having.

Today I had 2 normal boots and 1 problematic boot just as I described. I tried SFC around half an hour ago and it said "Windows Resource Protection did not find any integrity violations."
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
Hardware?

Have you checked that all of your power cables and data connections (HDD, SSD, DVD, Motherboard, etc.) are correctly seated?

:eek: Remember to disconnect your PC from the Mains before playing around with the internal components. :eek:
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Have you checked that all of your power cables and data connections (HDD, SSD, DVD, Motherboard, etc.) are correctly seated?

:eek: Remember to disconnect your PC from the Mains before playing around with the internal components. :eek:

Well I am not exactly sure of it since it is on warranty and not my property I may have these connections checked by the IT department of my university which may resolve the issue. Thanks for the advice, do you have anything else in mind?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
Thanks for the advice, do you have anything else in mind?
Not really.
Perhaps GRUB didn't install correctly.

Maybe you could try updating GRUB.
Type the command below into the Terminal:
sudo update-grub

:geek: It might be a better idea to let your IT Department handle the issue. :geek:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
n/a
OS
W7 Ultimate SP1, LM19.2 MATE, W10 Home 1703, W10 Pro 1703 VM, #All 64 bit
CPU
AMD Phenom II x6 1100T, 3.3 GHz
Motherboard
ASUS M4A88T-M/USB3 (AM3)
Memory
12GB DDR3 1333 G-Skill (4GB x 2), G-Skill (2GB x 2)
Graphics Card(s)
NVIDIA GeForce GTX 660
Sound Card
Realtek?
Monitor(s) Displays
Samsung S23B350
Screen Resolution
1920x1080
Hard Drives
WD Green 2TB (SATA), WD Green 3TB (SATA), WD Blue 4TB (SATA), WD Blue 6TB (SATA)
PSU
Cooler Master
Case
Antec GX300 Tower
Cooling
3x Antec TRICOOL 120mm Fans
Mouse
Wired Optical
Internet Speed
DSL
Antivirus
Avast
Browser
Pale Moon (64 bit)
Other Info
2018-12-27 Upgraded HDDs
2015-12-10 Upgraded case, graphics card, storage
2015-08-15 Upgraded motherboard & RAM
2015-07-15 Upgraded LM17.1 to LM17.2
Hi,
You're brave I installed along side once too
I did not like that close of association with Linux and Windows
Although Linux is very difficult to get infections.... it is easily transferred to Windows
What does not effect Linux will effect Windows and the install
Grub is just another reason not too

Even on another partition it's risky because Linux can access Windows but Windows besides seeing the partition can not see Linux

I prefer each on it's own hdd or ssd never connected at the same time.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
Hi,
You're brave I installed along side once too
I did not like that close of association with Linux and Windows
Although Linux is very difficult to get infections.... it is easily transferred to Windows
What does not effect Linux will effect Windows and the install
Grub is just another reason not too

Even on another partition it's risky because Linux can access Windows but Windows besides seeing the partition can not see Linux

I prefer each on it's own hdd or ssd never connected at the same time.

Thanks for the answer, it seems logical but it is not applicable in my case. Actually I have two laptops and need both OSs due to my work and the programs I run. Furthermore, I experienced this issue only on one of them although they both have the same dual-boot configuration.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell XPS L502X
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz
Motherboard
Dell Inc. 0NJT03
Memory
4.000 GB
Graphics Card(s)
(1) Intel(R) HD Graphics Family (2) NVIDIA GeForce GT 540M
Sound Card
(1) Realtek High Definition Audio (2) Intel(R) Display Aud
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
TOSHIBA MK5061GSY
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