Unable to access Itunes after downloading a previous version

Not tech savvy

New member
Local time
10:28 PM
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1
Location
Hobart Tasmania
Hi, as my user name suggest, I am not tech savvy at all
My problem is: Using a desk top computer, the other day I downloaded and updated my usual itunes program, and since then my ipod and ipad won't work at all, all I get on the screen is a picture of a USB cable and an arrow pointing to a blue itunes logo.

Message coming up on the computer kept on saying that it was unable to update the device and that it needed to be restored, when I tried that, it would get half way through and then say unable to restore due to error.

so today I uninstalled the latest itunes and related programs and reinstalled an older version 11.4, which is what I had previously and had no issues with. All downloaded well and the blue itunes logo was back instead of the red one, and I thought YES!! but just now I tried to open itunes and this message appeared -

The file 'itunesLibrary.itl' cannot be read because it was created by an newer version of iTunes. Can someone please help me get Itunes back up and running again? Preferably in simple language.

Sorry this is such a long story. any help would be most appreciated - I miss my music
 

My Computer My Computer

At a glance

Windows 7 64bit
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 64bit
Hi,
The fun part about iTunes is it needs to be updated on all devices so the app on the ipad would need to be updated as well,
Don't believe you can use a prior version of iTunes please update it,
Cheers.
 

My Computer My Computer

At a glance

Win-7-Pro64bit 7-H-Prem-64biti7-5930K 2nd i9-9940x both water blocked VRM'...Trident-z 3200C14 2nd Trident-z 3600C16EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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