Unable to access personal files on old HD

ianbr

New member
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5:35 AM
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Hey everyone,

I'm looking for help with an issue I've been having with an old HD from my last PC which failed on me. I'm trying to get all of my files back by loading the HD into a USB docking station and accessing the files through my Windows 7 Starter netbook. The old PC had Vista Home Premium 32bit and I had a User with a password.

Upon loading up the HD externally, I managed to take about half of my files off of it and all seemed well. Then I found out lots were missing. I have enabled Folder Options>Show Hidden, and disabled the hiding of protected files as advice I read to try and find them. However, the files are nowhere to be found.

When I go to My Computer, the E: drive says it has 223GB of 294GB (70.2GB used), and analysing it with TreeSize does not help me find out where ~10GBs of my data has gone.
All of my personal files were located in a folder on the desktop of my User, which is now empty. Where might they have gone? Is the fact that there was a password an issue? (Some folders on it have a lock icon and give me an error 'Location is unavailable', 'not accessible', 'access denied'). Could my HD have just corrupted when my PC failed?

Thanks in advance!
Cheers
 

My Computer My Computer

At a glance

Windows 7 Starter 32bit
OS
Windows 7 Starter 32bit

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks a lot! Will try these and see what happens. I have since found a backup I kept of most of it so I've not completely lost everything.

Cheers
 

My Computer My Computer

At a glance

Windows 7 Starter 32bit
OS
Windows 7 Starter 32bit
Ianbr, hope it works out. When you get this sorted out, come back I will tell you how to back up safely to never have problems, again.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
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