Unable to boot up in normal mode.

[Rose018]

Hey everyone, wondering if anyone could help me out here. When I try login to normal mode, it either freezes on the welcome screen (after login) or takes me to a completely black screen, sometimes with a cursor and sometimes without. I'm able to boot up in safe mode and safe mode with networking, and I've done a full anti-virus scan, as well as a malwarebytes scan which have both found nothing.

I'd appreciate any help!

Many thanks.

 

[Brink]

Hello Rose, and welcome to Seven Forums.

Since your PC will start in Safe Mode, you might see if troubleshooting by performing a clean start may help to ID the cause.

http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Hope this helps,
Shawn

 

[Rose018]

Thanks for your reply Shawn

I set up the clean boot in safe mode but still normal mode is refusing to load after rebooting. It's still taking me to a black screen after login.

Again, any help is appreciated.

 

[Brink]

In that case, you could also see if doing a system restore using a restore point (if available) dated before this started to hopefully fix it.

 

[problemshredder]

if you have windows 7 installation disc you can run startup repair.

 

[gregrocker]

In addition everything else that can be done to start unbootable Win7 is here in these steps for Troubleshooting Windows 7 Failure to Start