Unable to connect hp ProBook 4440s with the internet at all

[kriscanttell]

Help I am unable to connect my grandmothers computer with the internet at all. Under bad advise she has wiped and reinstalled windows 7 onto her HP ProBook 4440s laptop model number 4440S-LAP and now it is unable to find wifi in the house while other devices in the house are able to connect to the wifi without problems. Upon further inspection of the laptop I found that even when connecting to the LAN it is still unable to connect to the internet and I have come to the belief that it might be the driver. If anyone could help of clarify what the problem may be I would highly appreciate the help

 

[maxie]

Hi ... Welcome to Seven Forums ... Install the Chipset Driver and the Driver for the Lan Connection ...
from the Link below ...

Then run Windows Updates ... If after that you have any errors in the Device Manager ...


Then please Post back here ...


Drivers & Software for HP ProBook 4440s Notebook PC - HP Support Center.

 

[kriscanttell]

would I be able to download onto another computer to install on to the ProBook?

 

[maxie]

Sure use a Flash Drive or CD/ DVD to do the transfer ...

 

[kriscanttell]

was able to successfully download and install onto compute, but problem still persists

 

[maxie]

Do you have any errors in the Device Manager ? ... Does the network Adapters show in the Device Manager ....


After you Installed the Chipset Driver did you reboot ?

 

[kriscanttell]

Network adaptors do not show up, and the main PC says that it needs trouble shooting

 

[kriscanttell]

after troubleshoot the message saying base system device driver is not installed

 

[maxie]

Go in to the Bios and check that the Lan connection is enabled ...

If it is Reset the Bios to defaults ...

 

[kriscanttell]

how would I go about doing that not super tech savy mind you

 

[maxie]

Also make sure you Install all the Drivers listed under the Chipset & also the Driver for the Card Reader ...

Which is listed under Driver Storage ...

 

[maxie]

Read the Link below ...


HP Notebook PCs - BIOS Setup (F10) | HP® Support