Solved Unable to Delete File From My Documents

ESL

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I copied an email file (.eml) to My Documents. I don't need it anymore, so I went to delete it. I right-clicked it, and the delete option wasn't there. I've never encountered this before. Does anyone have an idea how I can delete the file or why I am having this problem? Thanks.

Jim
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS8700
OS
Windows 7 Professional x64
CPU
Intel Core i7-4790 CPU @ 3.60GHz (Haswell)
Motherboard
Dell Lynx Point Z87 Chipset motherboard
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 745 4GB DDR 3
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
HP Pavilion 27bw 27"
Screen Resolution
1920 x 1080 @ 60 Hz
Hard Drives
Seagate ST2000DM001 2 TB
Internet Speed
150 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Hello Jim,

Do you have the "Delete" context menu item available with other files?

You might see if you may be able to drag and drop the file into the Recycle Bin to delete it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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Hello Jim,

Do you have the "Delete" context menu item available with other files.

You might see if you may be able to drag and drop the file into the Recycle Bin to delete it.

Yes, I do. I have the delete context menu available with other files. I tried dragging it to the recycle bin last night, but as soon as the file is over the recycle bin, a red circle appears with a slash through it.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS8700
OS
Windows 7 Professional x64
CPU
Intel Core i7-4790 CPU @ 3.60GHz (Haswell)
Motherboard
Dell Lynx Point Z87 Chipset motherboard
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 745 4GB DDR 3
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
HP Pavilion 27bw 27"
Screen Resolution
1920 x 1080 @ 60 Hz
Hard Drives
Seagate ST2000DM001 2 TB
Internet Speed
150 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
And what happens when you select the file and press the delete key?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Employer provided Dell Latitude
OS
W7 Pro SP1 64bit
CPU
i7
Memory
8GB
Graphics Card(s)
Intel HD Graphics
Hard Drives
crappy SSD
Antivirus
Employer mandated Symantec Endpoint Protection
Browser
Pale Moon 64bit, IE11 64bit & Chrome 64bit
Nothing.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS8700
OS
Windows 7 Professional x64
CPU
Intel Core i7-4790 CPU @ 3.60GHz (Haswell)
Motherboard
Dell Lynx Point Z87 Chipset motherboard
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 745 4GB DDR 3
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
HP Pavilion 27bw 27"
Screen Resolution
1920 x 1080 @ 60 Hz
Hard Drives
Seagate ST2000DM001 2 TB
Internet Speed
150 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Jim,

In addition, you might see if you may be able to use the free program Unlocker to delete the file.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks for the replies, guys. I ended up going to the old thread linked here, removing the properties from the email, and have successfully deleted the file. Thanks again, guys!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS8700
OS
Windows 7 Professional x64
CPU
Intel Core i7-4790 CPU @ 3.60GHz (Haswell)
Motherboard
Dell Lynx Point Z87 Chipset motherboard
Memory
16 GB
Graphics Card(s)
NVIDIA GeForce GTX 745 4GB DDR 3
Sound Card
NVIDIA High Definition Audio
Monitor(s) Displays
HP Pavilion 27bw 27"
Screen Resolution
1920 x 1080 @ 60 Hz
Hard Drives
Seagate ST2000DM001 2 TB
Internet Speed
150 mb/s
Antivirus
Microsoft Security Essentials
Browser
Google Chrome
Great news. :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Most welcome .. Glad you got it sorted
 

My Computer My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
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