unable to find device (Scanner)

[azmizryk]

hello to all..
i have HP LaserJet 3052 AIO. i am using Windows8 on my Hp laptop... my AIO's printer works well but Scanner not working so i delete the Scanner's drivers from Device Manger but when i reconnect the AIO the Scanner not shown.... i have two more laptops on which every thing is right..... i uninstall the all printer drivers and reconnect the printer but only printer installed again but not Scanner.... plz help me.. i also add screenshot to clear the issue....

 

[maxie]

Hi there .. I would start from scratch again .. Uninstall then follow the Instructions in the Link below ..


Top issues for HP LaserJet 3052 All-in-One Printer - HP Support Center

 

[azmizryk]

i am unable to remove the drivers...when i uninstall the printer drivers detect automatically when again plug in the usb cable...but the scanner problem is the same

 

[maxie]

Hi there .. Did you Uninstall the Printer a long with the Drivers

 

[azmizryk]

here is the screenshot....

 

[azmizryk]

how to uninstall completely????????

 

[maxie]

Remove your printer from your computer .. Then try to Uninstall the Drivers and then the Printer .. From Printers and Devices

 

[azmizryk]

here is the problem.. printer is not attach with laptop.....

 

[maxie]

See if you can Uninstall the Printer first

 

[azmizryk]

yeah i uninstall printer from device manager and disconnect the printer... but can't remove drivers from the print server properties.....

 

[maxie]

I see then try Re installing it from the Link i gave you in Post 2 ...