Unable to install Avast due network error.(Win7 Prox32)

Tonza

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I've downloaded the newest installation package several times and changed even between Home and Pro packages. Error stays the same, and as far as I've found out it's due to a network error. Has anyone else experienced the problem?

Here is the error log that Avast installer gives:
19.10.2009 09:58:39 general: Started: 19.10.2009, 09:58:39
19.10.2009 09:58:39 system: Operating system: Windows Vista ver 6.1, build 7600, sp 0.0
19.10.2009 09:58:39 system: Memory: 33% load. Phys:2091832/2097151K free, Page:4194303/4194303K free, Virt:2035552/2097024K free
19.10.2009 09:58:39 system: Computer WinName: TONI-PC
19.10.2009 09:58:39 system: Windows Net User: toni-PC\toni
19.10.2009 09:58:39 general: Old version: ffffffff (-1)
19.10.2009 09:58:39 system: Using temp: C:\Users\toni\AppData\Local\Temp\_av_inet.tm~a00688 (920643M free)
19.10.2009 09:58:39 internet: SYNCER: Type: use IE settings
19.10.2009 09:58:39 internet: SYNCER: Auth: another authentication, use WinInet
19.10.2009 09:58:39 general: Install check: Program folder does NOT exist in registry
19.10.2009 09:58:39 general: SGW32P::CheckIfInstalled set m_bAlreadyInstalled to 0
19.10.2009 09:58:41 general: progress thread start
19.10.2009 09:58:41 general: Destination: C:\Users\toni\AppData\Local\Temp\_av_inet.tm~a00688
19.10.2009 09:58:41 general: Starting download: http://www.avast.com/go.php?verb=get-avast-home&type=cnet&langid=fin
19.10.2009 09:58:41 general: Download finished from server avast! - Download antivirus software for spyware and virus protection, result: 0x20000006, server response: 301
19.10.2009 09:58:41 general: Stats avast! - Download antivirus software for spyware and virus protection, server response: 536870918
19.10.2009 09:58:42 general: POST result: 0x00000000, server response: 20
======================================================
Here I also include a capture taken with Wireshark:
 

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Windows 7 Professional (32-bit)Intel Core i7 860 2.8GhzCORSAIR 2X2GB DDR3 1333MHZ KITPALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (32-bit)
CPU
Intel Core i7 860 2.8Ghz
Motherboard
Asus P7P55D PRO
Memory
CORSAIR 2X2GB DDR3 1333MHZ KIT
Graphics Card(s)
PALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Sound Card
VIA VT1828S 8-channel High Definition Audio (integrated)
Monitor(s) Displays
LG Flatron 24" and HP ZR24w 24"
Screen Resolution
1980*1080 and 1980*1200
Hard Drives
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD Blue 500GB SATA2 16MB
OCZ 60GB Vertex 2
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CORSAIR PSU 650W 12CM ATX12V2.2 80+ EPS
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ANTEC THREE-HUNDRED Black
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TriCool 120mm and TriCool 140mm
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Microsoft Digital Media Pro Keyboard
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Logitech G9
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2M
Problem still unsolved, any ideas for procedures? I've been able to install avast on my work machine where I run Win 7 Enterprise x64.

I've also tried to run the install as Administrator, but no result with that.

As you can see in the description, Avast tries to download files and there it fails.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional (32-bit)Intel Core i7 860 2.8GhzCORSAIR 2X2GB DDR3 1333MHZ KITPALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (32-bit)
CPU
Intel Core i7 860 2.8Ghz
Motherboard
Asus P7P55D PRO
Memory
CORSAIR 2X2GB DDR3 1333MHZ KIT
Graphics Card(s)
PALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Sound Card
VIA VT1828S 8-channel High Definition Audio (integrated)
Monitor(s) Displays
LG Flatron 24" and HP ZR24w 24"
Screen Resolution
1980*1080 and 1980*1200
Hard Drives
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD Blue 500GB SATA2 16MB
OCZ 60GB Vertex 2
PSU
CORSAIR PSU 650W 12CM ATX12V2.2 80+ EPS
Case
ANTEC THREE-HUNDRED Black
Cooling
TriCool 120mm and TriCool 140mm
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Logitech G9
Internet Speed
2M
Was your version of Avast a fresh copy or an old one

I mean if one doesn't work delete the file do a restart then download it again
clear your temp files too

I have had a problem at time only getting a part of a file & this was a fix
so your first download may had been a bad one then each copy from then on was a copy of the corrupt file
Just an idea
& there doesn't seem to be any difference between Home & Pro
 

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,Windows 7-64.7600.16385 UltimateAMD Athlon(tm) 64 X2 Dual Core Processor 4800...Geil 4 Gig DDR2 800 PC2-6400 (400 MHz)ATI Onboard 3200
Computer Manufacturer/Model Number
Gigabyte Asus
OS
,Windows 7-64.7600.16385 Ultimate
CPU
AMD Athlon(tm) 64 X2 Dual Core Processor 4800+, 2500
Motherboard
GA-MA78G-DS3H
Memory
Geil 4 Gig DDR2 800 PC2-6400 (400 MHz)
Graphics Card(s)
ATI Onboard 3200
Sound Card
ATI High Definition Audio Device
Monitor(s) Displays
Acer 22"
Screen Resolution
1680x1050
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1 x120 Gig
1 X 80 Gig
PSU
550 watt
Case
Cooler Master
Keyboard
Wireless Microsoft
Mouse
Wireless Microsoft
Internet Speed
3 Meg down .5 up
Other Info
BIOS Version/Date Award Software International, Inc. F8, 12/08/2009
Was your version of Avast a fresh copy or an old one

I mean if one doesn't work delete the file do a restart then download it again
clear your temp files too

I have had a problem at time only getting a part of a file & this was a fix
so your first download may had been a bad one then each copy from then on was a copy of the corrupt file
Just an idea
& there doesn't seem to be any difference between Home & Pro

I first thought it would have been corrupt, but that was not the case. I downloaded it again and no result.
 

My Computer My Computer

At a glance

Windows 7 Professional (32-bit)Intel Core i7 860 2.8GhzCORSAIR 2X2GB DDR3 1333MHZ KITPALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (32-bit)
CPU
Intel Core i7 860 2.8Ghz
Motherboard
Asus P7P55D PRO
Memory
CORSAIR 2X2GB DDR3 1333MHZ KIT
Graphics Card(s)
PALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Sound Card
VIA VT1828S 8-channel High Definition Audio (integrated)
Monitor(s) Displays
LG Flatron 24" and HP ZR24w 24"
Screen Resolution
1980*1080 and 1980*1200
Hard Drives
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD Blue 500GB SATA2 16MB
OCZ 60GB Vertex 2
PSU
CORSAIR PSU 650W 12CM ATX12V2.2 80+ EPS
Case
ANTEC THREE-HUNDRED Black
Cooling
TriCool 120mm and TriCool 140mm
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Logitech G9
Internet Speed
2M
Now the problem is solved folks. Guess what! Windows installed some updates and voila, installing works! :D

Thanks for the help.
 

My Computer My Computer

At a glance

Windows 7 Professional (32-bit)Intel Core i7 860 2.8GhzCORSAIR 2X2GB DDR3 1333MHZ KITPALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Professional (32-bit)
CPU
Intel Core i7 860 2.8Ghz
Motherboard
Asus P7P55D PRO
Memory
CORSAIR 2X2GB DDR3 1333MHZ KIT
Graphics Card(s)
PALIT GTX 295 PCIE 1792MB 896-BIT GDDR-3
Sound Card
VIA VT1828S 8-channel High Definition Audio (integrated)
Monitor(s) Displays
LG Flatron 24" and HP ZR24w 24"
Screen Resolution
1980*1080 and 1980*1200
Hard Drives
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD CAVIAR GP 1TB SATA2 32MB INTELLIPOWER (RAID1)
WD Blue 500GB SATA2 16MB
OCZ 60GB Vertex 2
PSU
CORSAIR PSU 650W 12CM ATX12V2.2 80+ EPS
Case
ANTEC THREE-HUNDRED Black
Cooling
TriCool 120mm and TriCool 140mm
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Logitech G9
Internet Speed
2M
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