Solved Unable to open iTunes

townsbg

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I am trying to open iTunes after an update but I'm receiving an error that the folder iTunes is on a locked disk or you do not have write permissions for this folder. I have tried:
1) Checking the owner/permissions of the itunes folder. I was the owner but not explicitly granted full access. I corrected this.
2) Making myself an owner will full access to the root of the drive (the data is on a separate partition from Windows). I checked the box to replace all child permissions and the same option on ownership.
3) Making my account an administrator.
4) Correcting ownership/permissions to my \users\<User> folder.
5) Running iTunes as an administrator.
6) Rebooting.

None of that worked. I checked effective access for the data drive, the music folder (which iTunes is beneath), and the itunes folder. All 3 show myself as having full control. I have been able to run itunes on this computer before but it's been a long time.
 

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I figured out what was wrong. My library files where missing. I restored from an old backup and now I'm back in business.
 

My Computers My Computers

  • At a glance

    Windows 7 pro/Windows 10 ProIntel i7 860 Quad core 2.8 ghz8 gbATI Radeon HD 5770 1 gb ram
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavillion Elite HPE-250f
    OS
    Windows 7 pro/Windows 10 Pro
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF & Viewsonic
    Screen Resolution
    1920 x1080 & 1680x1050
    Hard Drives
    WD blue 1 tb & 500 gb.
    Browser
    FF of course.
    Other Info
    https://www.bestbuy.com/site/hp-pavilion-elite-desktop-intel-core-i7-processor-8gb-memory-1tb-hard-drive/9921493.p?skuId=9921493
  • At a glance

    Windows 2012 R2 Data center/Linux Minti3 9100 3.6GHz, 8M cache, 4C/4T8GB 2666MT/s DDR4 ECC UDIMM
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Poweredge T140
    OS
    Windows 2012 R2 Data center/Linux Mint
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Monitor(s) Displays
    Viewsonic
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 750 GB
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
hi townsbg

I'm wondering if you are able to install the latest version of iTunes like 12.11.0.26 under Win7

I saw this post in another forum that latest itunes doesn't install on Win7

edit - version 12.10.10.2 is the last version to support Win7 & 8.1
v12.11.0.26 dropped support for Win7/8.x and require Win10
 
Last edited:

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OS
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CPU
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I haven't tried. I don't use it very much so I am on an older version.
 

My Computers My Computers

  • At a glance

    Windows 7 pro/Windows 10 ProIntel i7 860 Quad core 2.8 ghz8 gbATI Radeon HD 5770 1 gb ram
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavillion Elite HPE-250f
    OS
    Windows 7 pro/Windows 10 Pro
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF & Viewsonic
    Screen Resolution
    1920 x1080 & 1680x1050
    Hard Drives
    WD blue 1 tb & 500 gb.
    Browser
    FF of course.
    Other Info
    https://www.bestbuy.com/site/hp-pavilion-elite-desktop-intel-core-i7-processor-8gb-memory-1tb-hard-drive/9921493.p?skuId=9921493
  • At a glance

    Windows 2012 R2 Data center/Linux Minti3 9100 3.6GHz, 8M cache, 4C/4T8GB 2666MT/s DDR4 ECC UDIMM
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Poweredge T140
    OS
    Windows 2012 R2 Data center/Linux Mint
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Monitor(s) Displays
    Viewsonic
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 750 GB
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
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