I did a clean install of Windows 7 Professional x64. I installed all the usual programs (Microsoft Security Essentials, Firefox, etc).
In under a day, I was infected with a virus (the Win 7 Antivirus 2012). I believe it was a false "Update Adobe Flash Player" window that did it.
I removed it with the help of this guide, however I believe that more damage has been done, as I am unable to start the Windows Firewall (it was on before the infection).
When I try to start it via the Control Panel, it says
I downloaded many Malware scanners (ones provided by Microsoft, and some from third-party locations), and all of them came up negative.
I was then told to start the services manually. This involved starting the Service manager, scroll to Windows Firewall, and restart it. However, in my Service window, I didn't have a Windows Firewall service, a Base Filtering Engine service, or a Firewall Client Agent service. This didn't change anything, as I was still unable to start the Firewall.
Then, I tried starting the dependent services manually. That is, to go into the command prompt, and enter the following commands
This resulted in the following errors
I have also tried repeating all these steps in Safe Mode, and Safe Mode with a clean boot to no avail. I have also tried repairing the install, with different Windows CDs, and they all said that there was nothing wrong.
If anyone has any information on how to fix these problems, I would greatly appreciate it.
In under a day, I was infected with a virus (the Win 7 Antivirus 2012). I believe it was a false "Update Adobe Flash Player" window that did it.
I removed it with the help of this guide, however I believe that more damage has been done, as I am unable to start the Windows Firewall (it was on before the infection).
When I try to start it via the Control Panel, it says
I used Google to find more information about this error, and the suggestions did not work. The most common set of instructions were these.Windows Firewall can't change some of your settings.
Error code 0x80070424
I downloaded many Malware scanners (ones provided by Microsoft, and some from third-party locations), and all of them came up negative.
I was then told to start the services manually. This involved starting the Service manager, scroll to Windows Firewall, and restart it. However, in my Service window, I didn't have a Windows Firewall service, a Base Filtering Engine service, or a Firewall Client Agent service. This didn't change anything, as I was still unable to start the Firewall.
Then, I tried starting the dependent services manually. That is, to go into the command prompt, and enter the following commands
Code:
sc config MpsSvc start= auto
sc config KeyIso start= auto
sc config BFE start= auto
sc config FwcAgent start= auto
net stop MpsSvc
net start MpsSvc
net stop KeyIso
net start KeyIso
net stop BFE
net start BFE
net stop FwcAgent
net start FwcAgent
pause
Code:
C:\Windows\system32>sc config MpsSvc start= auto
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.
C:\Windows\system32>sc config KeyIso start= auto
[SC] ChangeServiceConfig SUCCESS
C:\Windows\system32>sc config BFE start= auto
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.
C:\Windows\system32>sc config FwcAgent start= auto
[SC] OpenService FAILED 1060:
The specified service does not exist as an installed service.
C:\Windows\system32>net stop MpsSvc
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>net start MpsSvc
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>net stop KeyIso
The CNG Key Isolation service is stopping.
The CNG Key Isolation service was stopped successfully.
C:\Windows\system32>net start KeyIso
The CNG Key Isolation service is starting.
The CNG Key Isolation service was started successfully.
C:\Windows\system32>net stop BFE
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>net start BFE
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>net stop FwcAgent
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>net start FwcAgent
The service name is invalid.
More help is available by typing NET HELPMSG 2185.
C:\Windows\system32>pause
Press any key to continue . . .
If anyone has any information on how to fix these problems, I would greatly appreciate it.
My Computer
- OS
- Windows 7 Professional x64
- CPU
- Intel Core 2 Quad Q9550
- Motherboard
- Gigabyte EP35-DS3R
- Memory
- 8GB Mushkin
- Graphics Card(s)
- Zotac GTX 460
- Hard Drives
- Western Digital Caviar Black 320 GB
Western Digital Caviar Black 1 TB
- PSU
- Thermaltake 850w
