unable to update windows 7 pro error x80244004

[pjrey]

did that long ago.. i think that is what created those MUM lines in that error you said you had never seen before...

ran again anyhow, under admin account. same error

 

[NoelDP]

Did you just use the Fixit from the popup? (that isn't the same as the one actually on the page)

If you ran the fixit from the page itself, please use the manual instructions ('Let me fix it myself'), and make a note of any error messages the procedures create.

 

[pjrey]

did it manually before... doing it again..
i am getting access denied on Ren %systemroot%\system32\catroot2 *.bak
under sys32/catroot2, tried to rename catroot2.bk get access denied, file in use

but i do see catroot2.bck alread, along with catroot2_BKUP and catroot2_2013413173637
im goign to use unlocker and try again...

 

[NoelDP]

OK - please open a command prompt and run the following commands....

DIR C:\Windows\System32\catroot*.*
ICACLS C:\Windows\System32\catroot2

post the results

 

[pjrey]

results

says file/folder in use

 

[NoelDP]

That looks normal - looks like you've used two different Fixits for the renames previously, as well as the manual rename.

Please run the following command, and post the results....

DIR C:\Windows\System32\catroot2 /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

 

[pjrey]

error with regsvr32.exe mshtml and with regsvr32.exe shdocvw.dll and regsvr32.exe browseui.dll and regsvr32.exe gpkcsp.dll and regsvr32.exe sccbase.dll

 

[NoelDP]

Those errors are normal - I really have no idea why MS insists on including them in the list!

 

[pjrey]

C:\Windows\system32>netsh reset winsock
The following command was not found: reset winsock.

C:\Windows\system32>

used netsh winsock reset catalog instead
that worked

 

[pjrey]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net stop bits
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.


C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.


C:\Windows\system32>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Do
wnloader\qmgr*.dat"

C:\Windows\system32>Ren %systemroot%\SoftwareDistribution\DataStore *.bak
The filename, directory name, or volume label syntax is incorrect.

C:\Windows\system32>Ren %systemroot%\system32\catroot2 *.bak
Access is denied.

C:\Windows\system32>DIR C:\Windows\System32\catroot*.*
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE

Directory of C:\Windows\System32

04/13/2013 11:08 PM <DIR> catroot
04/13/2013 11:21 PM <DIR> catroot2
04/13/2013 02:45 PM <DIR> catroot2.bak
04/13/2013 05:03 PM <DIR> CatRoot2_2013413173637
04/13/2013 04:45 PM <DIR> catroot2_BKUP
0 File(s) 0 bytes
5 Dir(s) 161,240,113,152 bytes free

C:\Windows\system32>DIR C:\Windows\System32\catroot*.*
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE

Directory of C:\Windows\System32

04/13/2013 11:08 PM <DIR> catroot
04/13/2013 11:21 PM <DIR> catroot2
04/13/2013 02:45 PM <DIR> catroot2.bak
04/13/2013 05:03 PM <DIR> CatRoot2_2013413173637
04/13/2013 04:45 PM <DIR> catroot2_BKUP
0 File(s) 0 bytes
5 Dir(s) 161,240,113,152 bytes free

C:\Windows\system32>ICACLS C:\Windows\System32\catroot2
C:\Windows\System32\catroot2 NT SERVICE\CryptSvcOI)(CI)(F)
NT SERVICE\TrustedInstallerI)(F)
NT SERVICE\TrustedInstallerI)(CI)(IO)(F)
NT AUTHORITY\SYSTEMI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\AdministratorsI)(OI)(CI)(IO)(F)
BUILTIN\UsersI)(RX)
BUILTIN\UsersI)(OI)(CI)(IO)(GR,GE)
CREATOR OWNERI)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>net stop wuauserv
The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Windows\system32>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Do
wnloader\qmgr*.dat"
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr
*.dat

C:\Windows\system32>sc.exe sdset bits DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSW
RPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
[SC] SetServiceObjectSecurity SUCCESS

C:\Windows\system32>sc.exe sdset wuauserv DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDC
LCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
[SC] SetServiceObjectSecurity SUCCESS

C:\Windows\system32>cd /d %windir%\system32

C:\Windows\system32>regsvr32.exe atl.dll

C:\Windows\system32>regsvr32.exe urlmon.dll

C:\Windows\system32>regsvr32.exe mshtml.dll

C:\Windows\system32>regsvr32.exe mshtml.dll

C:\Windows\system32>regsvr32.exe shdocvw.dll

C:\Windows\system32>regsvr32.exe browseui.dll

C:\Windows\system32>DIR C:\Windows\System32\catroot2 /S
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE
File Not Found

EDIT: the reason this is not found is because i manually unlocked it, and renamed it to catroot2.bk.pj

C:\Windows\system32> regsvr32.exe jscript.dll

C:\Windows\system32>regsvr32.exe vbscript.dll

C:\Windows\system32>regsvr32.exe scrrun.dll

C:\Windows\system32>regsvr32.exe msxml.dll

C:\Windows\system32>regsvr32.exe msxml3.dll

C:\Windows\system32>regsvr32.exe msxml6.dll

C:\Windows\system32>regsvr32.exe actxprxy.dll

C:\Windows\system32>regsvr32.exe softpub.dll

C:\Windows\system32>regsvr32.exe wintrust.dll

C:\Windows\system32>regsvr32.exe dssenh.dll

C:\Windows\system32>regsvr32.exe rsaenh.dll

C:\Windows\system32>regsvr32.exe gpkcsp.dll

C:\Windows\system32>regsvr32.exe sccbase.dll

C:\Windows\system32>regsvr32.exe slbcsp.dll

C:\Windows\system32>regsvr32.exe cryptdlg.dll

C:\Windows\system32>regsvr32.exe oleaut32.dll

C:\Windows\system32>regsvr32.exe ole32.dll

C:\Windows\system32> regsvr32.exe shell32.dll

C:\Windows\system32> regsvr32.exe shell32.dll

C:\Windows\system32>regsvr32.exe initpki.dll

C:\Windows\system32>regsvr32.exe wuapi.dll

C:\Windows\system32>regsvr32.exe wuaueng.dll

C:\Windows\system32>regsvr32.exe wuaueng1.dll

C:\Windows\system32>regsvr32.exe wucltui.dll

C:\Windows\system32>regsvr32.exe wups.dll

C:\Windows\system32>regsvr32.exe wups2.dll

C:\Windows\system32> regsvr32.exe wuweb.dll

C:\Windows\system32>regsvr32.exe qmgr.dll

C:\Windows\system32>regsvr32.exe qmgrprxy.dll

C:\Windows\system32>regsvr32.exe wucltux.dll

C:\Windows\system32>regsvr32.exe muweb.dll

C:\Windows\system32>regsvr32.exe wuwebv.dll

C:\Windows\system32>netsh reset winsock
The following command was not found: reset winsock.

C:\Windows\system32>netsh winsock reset catalog

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


C:\Windows\system32>net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.


C:\Windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.


C:\Windows\system32>

Restarted. checked. same error

noticed no new catroot2 folder created
EDIT: it is there now, after checking (and failing) with security essentials

 

[pjrey]

this should give us clues... i was able to update security essentials today, after running the dotntfix but now i get this...

 

[pjrey]

im really suprised someone doesnt know something about this.. isnt that the point of the unique error codes?? doesnt this help?
0x80244004 WU_E_PT_SOAPCLIENT_CONNECT Same as SOAPCLIENT_CONNECT_ERROR - SOAP client failed

i have no idea what a SOAP client is, does what is for..
i am clueless with all of this really...
im just suprised someone doesnt see that error code, see it is a soapclicent connect error.. and poof, say here is what is wrong. do this and this
instead, i have been going round and round and round, for 6 days straight!!
i appreciate your help! i really do.

im just confused, what is the point of the unique errors. what doesn't it just windows update error. why give us that code?
someone has got to know what this is. what a soap connect error is. is it bad credentials/certificates that cause this?
dns issues, network issues, UAC, admin/standard user, what?
im so tired of this damn error code!

 

[NoelDP]

Unfortunately, there is almost no such thing as a 'unique' error in any OS - the inter-relationships of various systems are such that diving straight at an error can lead you totally in the wrong direction.

SOAP is effectively the Windows interface to Web services, if I understand it right. SOAP - Wikipedia, the free encyclopedia

Interesting that you've reset the WINSOCK Catalog without resetting the HTTP as well....

Please run the following commands in an Elevated Command prompt


NETSH WINSOCK RESET
NETSH WINHTTP RESET PROXY
NETSH WINHTTP RESET TRACING

You'll be advised that you need to reboot - do so, and then test WU again

 

[pjrey]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>NETSH WINSOCK RESET

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


C:\Windows\system32>NETSH WINHTTP RESET PROXY

Current WinHTTP proxy settings:

Direct access (no proxy server).


C:\Windows\system32>NETSH WINHTTP RESET TRACING

Current WinHTTP Tracing settings:

Tracing is not enabled.

Trace File Prefix: (none)
Trace Output: file
Trace Level: default (headers and top-level APIs only)
Network Traffic Format: ansi
Maximum size of trace file (in bytes): 65535


C:\Windows\system32>

ok

 

[NoelDP]

Please reboot anyhow
"You must restart the computer in order to complete the reset."

 

[pjrey]

ok, one minute, on the phone with a microsoft tech support assistant

 

[pjrey]

restarted. same error. advanced tech support are calling me back tomorrow, tier one was unable to help (pretty much offered everything that i have done myself)
so.. we will see... fingers crossed

p

 

[NoelDP]

I'll leave you to their tender mercies then
Please let us know if and how they manage to fix it (on past experience, they will end up recommending at least a repair install)