Solved Unrelenting BSOD calms after A/C's are on ... ?

[Tousdae]

Hi,

For the last month or so whenever I boot up the pc I have to do it 2 more times before it'll behave. It either reboots by itself, I am frozen or I get a BSOD. For another month prior to the problem above I'd randomly reboot or get a BSOD while online or just sitting at my desktop.

I did a HD test and that came out fine. I have 3 fans in my pc (counting video card) and all are working. I have had my air conditioner's on for 4 days straight now and in this time .... no problems at all with my pc. Now I'm thinking it's a heating issue???? I don't usually get my pc serviced. I clean it out usually once a month. I can replace my own parts, have my windows disk to reformat if needed, and I use forums to help me with issues. However, the last time I did, several years ago, the guy told me that I could use a larger tower. So maybe it is a heating issue?

I want to stress that I am not very computer knowledgeable so when explaining things to me, please use layman's terms.

I am attaching that zip file that was asked of me.

Thank you

 

[MeOnMine]

Hello and welcome.
I would suggest the first thing to eliminate is that the Heat sink compound needs replacing.

This means that there is a compound between where the heat sink meets or joins with the CPU and this compound over time dries out and stops transferring heat from the CPU to the heat sink.

If you have a look on YouTube it is easy to do.
The first thing you will need to do is acquire some compound, a few dollars at the local PC shop.

You could load Speccy first and watch and advise us of running temperatures.

Wayne

 

[Tousdae]

Hi Wayne,

Thanks for helping. I downloaded Speccy. CPU temp - 55 C, Motherboard - 57 C, Graphics - 41 C

I just got on so I'll go about my business and watch those temps. I'll let you know if there was a change. This thread says I'm subscribed to it, but I didn't get an email saying their was a reply. Am I missing something? I'll check back later. Thank you!

 

[Tousdae]

I was just thinking about the prior post about letting you know if the temps change. That doesn't matter since I have problems booting up after being off the pc for hours. Maybe the a/cs should be off?

 

[axe0]

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Hotfix(s):                 21 Hotfix(s) Installed.

 

[Tousdae]

2nd problem!! My pc has been checking for updates for about 90 mins if not more. :huh:
The other night I checked for updates but after about 20 mins I just cancelled it.

... ok so I love this site becuz I got a BSOD while typing the above, but when Firefox brought this page back .. my message was sitting here as I left it. Awesome! Well it took 3 times to get back on. I got the blue screen. I started up in safe mode. I restarted after seeing if I could check for updates via safe mode - not that I could see. Then while restarting I got a black screen with a blinking cursor on the top of the screen toward the left.

 

[axe0]

The long scan for updates could be caused by an update your missing for the win32k.sys, this bug has been addressed in the June 2016 security bulletin.

This update should resolve the long scan for updates :ar: https://support.microsoft.com/en-us/kb/3161647
Prerequisite :ar: https://support.microsoft.com/en-us/kb/3020369

 

[Tousdae]

The "Update Standalone Installer", how long should that take because it's been searching for about 5 minutes now.

 

[Tousdae]

I needed to reboot, I think. That's why it scanned forever. I got this message "this update is not applicable to your computer"

 

[axe0]

For which update did you get the message?

 

[torchwood]

With that small number of updates, and the subsequent reply from the standalone install, based on Axe0's recommendation, i suspect you have an update problem, please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

 

[MeOnMine]

Yes it sounds like you have more than just heat issues.
Please follow Roy's advice the best you can as he is first class help.

Please check your email address as you are the OP and should have received a notice automatically.

 

[Tousdae]

For which update did you get the message?

That was for the update standalone installer. It won't install.

 

[Tousdae]

With that small number of updates, and the subsequent reply from the standalone install, based on Axe0's recommendation, i suspect you have an update problem, please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

Well I couldn't copy. I clicked copy, but nothing happened. So I took a screen shot that is attached. I hope that's ok.

 

[Tousdae]

Please check your email address as you are the OP and should have received a notice automatically.

I checked. My email addy is ok. My junk folder is clear.

 

[axe0]

When you click 'copy' it is saved to the clipboard in the background, only thing that you have to do is paste it in your next reply (between code tags)
View attachment 389751

 

[Tousdae]

It is supposed to show up on my desktop? Nothing did.

 

[axe0]

Open notepad and paste (ctrl + v), then you'll see it

 

[Tousdae]

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KBXRT-7QFD6-8PM8W
Windows Product Key Hash: bcZM04HFuFSK9CKfc1X5e3Iu/po=
Windows Product ID: 00371-178-5184622-85604
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {75008F2F-F292-4DF3-9F2B-B94C0130D934}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{75008F2F-F292-4DF3-9F2B-B94C0130D934}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8PM8W</PKey><PID>00371-178-5184622-85604</PID><PIDType>5</PIDType><SID>S-1-5-21-2321272665-1579688394-3387959143</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0025 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100428000000.000000+000</Date></BIOS><HWID>89613207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>zt grp</OEMID><OEMTableID>ztsys122</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-178-518462-00-1033-7600.0000-1692016
Installation ID: 006973343401001836594193982273150212934086938681975022
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 8PM8W
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/20/2016 9:05:41 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln1qpSgNVPIQMzDaAhuOYPRCntRY53y/ji4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 042810 APIC1653
FACP 042810 FACP1653
SRAT AMD FAM_F_10
HPET 042810 OEMHPET
MCFG 042810 OEMMCFG
SLIC zt grp ztsys122
OEMB 042810 OEMB1653
SSDT A M I POWERNOW

 

[torchwood]

Hi T
Your activated but NOT registered, you need to install KB971033,
it will remove the file mismatch's and register Admin/ActiveX.
You should be good to go then.

On a side note as WU is basically in a recycle mode it will ramp up temps as its ALLWAYS running albeit in the background.
200+ updates will now install, and any graphics card ones as well.

WHEN there installed please run sfc /scannow.

IF your original problems still persist, repost the BSOD reports

Roy