Solved Unusual Repeatedly Windows Explorer Has Stopped Working

Alpha0mega

New member
Local time
12:18 PM
Messages
26
Hello and good afternoon to all,

For the last 2 weeks I have this annoying "Windows Explorer Has Stopped Working..." everytime or worst every 5-15minutes or I copy files or open windows etc.

I have done ALL the suggestions on the forums/threads.
I have scanned my pc (MSE, Superantispyware, Malwarebytes) and negative for viruses etc.
The last one I did was on Capt.JackSparrows troubleshooting so I attached the very recent Windows Explorer Has Stopped Working Log about a few seconds ago.

Please if anyone has any fresh idea or related issued please comment or advise.

My last resort is to have my system image but i hate to do that coz i have to reinstall alot again but i am hopeful a solution still to come up.

THANKS YOU VERY MUCH.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
Just read minutes ago. I did as you said above and heres the zip files after the system info and msinfo32.
I am still browsing/googling for any other solutions/comments related to my problem.

Btw thank you very much in advance hope you could help me solve this annoying windows explorer issue.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
so far until last night i hope i would not see nor experience anymore this unwanted windows explorer issue.

>since last night after i disabled the shell extension of malwarebytes antimalware, the error report on windows explorer did not appear anymore.

i hope this would be a solved case if this whole day be a normal pc operation.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
JUST WANTED TO ADD TO WHAT I DISCOVERED AND HELPED ME SOLVED THE "WINDOWS EXPLORER HAS STOPPED WORKING"
> By LUCK, i found this INSTALLED on my windows system32 folder: Microsoft XPS Rich Preview Handler (located C:\Windows\System32\xpsrchvw.exe -IPreview) of type preview handler.
>> So now i experiment on disabling/enabling this malwarebytes shell extension and microsoft preview handler. I DISCOVERED AND LEARNED THAT THIS TWO CULPRITS ARE THE MAIN REASON FOR MY "windows explorer pop-up problem."
>>> Since yesterday after DISABLING THE TWO, i have no more "windows explorer has stopped" problem.
>>>> HOPING THIS SOLUTION WOULD HELP OTHERS EXPERIENCING THE SAME WINDOWS EXPLORER ISSUE.
>>>>> THANKS AGAIN TO CAPT.JACKSPARROW AND WHOEVER CREATED THE "shellexview program."
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
Back
Top