Updates Fail: Error Code 80070570 and 80073712

StaticBlue

New member
Local time
10:13 PM
Messages
21
Thread started here (and the BSOD's should now be resolved: http://www.sevenforums.com/bsod-help-support/367608-unknown-bsod-mother-laws-system.html

I had 2 problems in that thread, the second led me through a Google search back to this forum in another thread here: http://www.sevenforums.com/windows-...-running-all-installation-updates-fail-9.html

After completing the steps in post 83, the issue is now worse. Instead of getting to 18% of a elevated scannow, it goes straight to "Windows Resource Protection could not perform the requested operation."

I have tried "Microsoft's System Update Readiness Tool" as advised here: Fix Windows Update and other problems with Microsoft's System Update Readiness Tool | Wilders Security Forums

I have the CBS log attached.

I have tried the solution here, however the key exists: Windows Modules Installer Error:126 - Microsoft Community

I have run Tweaking.com - Windows Repair to reset permissions, this hasn't helped.

Suggestions please.

Cheers :)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
I rather seems as if you've been trying fixes at random - which is never a good idea.
You appear to have major problems with your registry:
Code:
2015-04-21 04:00:28, Info                  CBS    Starting TrustedInstaller initialization.
2015-04-21 04:00:28, Info                  CBS    Failed to get full path for string:  [HRESULT = 0x8007007b - ERROR_INVALID_NAME]
2015-04-21 04:00:28, Info                  CBS    Failed to expand path from onine store: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\ [HRESULT = 0x8007007b - ERROR_INVALID_NAME]
2015-04-21 04:00:28, Info                  CBS    Failed to find servicing stack directory in online store. [HRESULT = 0x8007007b - ERROR_INVALID_NAME]


I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
I'm not seeing the error I expected to find. - which may mean there's a problem elsewhere in the registry.

Please run the following commands and post the results.


Please run the following command from an Elevated Command Prompt window(1)

Copy and paste set of commands below into the window – once completed, hit the Enter Key to ensure that the last command has run (2)

REG QUERY HKU
REG QUERY HKU\S-1-5-20
REG QUERY HKU\S-1-5-20\Environment
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20"
REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList"

Copy the whole output to your response(3)

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001_Classes
HKEY_USERS\S-1-5-18

C:\Windows\system32>REG QUERY HKU\S-1-5-20

HKEY_USERS\S-1-5-20\AppEvents
HKEY_USERS\S-1-5-20\Console
HKEY_USERS\S-1-5-20\Control Panel
HKEY_USERS\S-1-5-20\Environment
HKEY_USERS\S-1-5-20\EUDC
HKEY_USERS\S-1-5-20\Keyboard Layout
HKEY_USERS\S-1-5-20\Network
HKEY_USERS\S-1-5-20\Printers
HKEY_USERS\S-1-5-20\Software
HKEY_USERS\S-1-5-20\System

C:\Windows\system32>REG QUERY HKU\S-1-5-20\Environment

HKEY_USERS\S-1-5-20\Environment
TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp


C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList\S-1-5-20"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
ProfileImagePath REG_EXPAND_SZ C:\Windows\ServiceProfiles\NetworkServi
ce
Flags REG_DWORD 0x0
State REG_DWORD 0x0


C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion
\ProfileList"

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
ProfilesDirectory REG_EXPAND_SZ %SystemDrive%\Users
Default REG_EXPAND_SZ %SystemDrive%\Users\Default
Public REG_EXPAND_SZ %SystemDrive%\Users\Public
ProgramData REG_EXPAND_SZ %SystemDrive%\ProgramData

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-18
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-19
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-20
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1001
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1003
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1004
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1005
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1006
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-
5-21-23658683-3362043813-1728232130-1007

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
That looks normal enough.

Run these, and post the results.

REG QUERY HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001
REG QUERY HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Environment\
DIR C:\Windows\System32\config\COMPONENTS.*
DIR C:\Users
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks :)


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130
-1001

HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\AppEvents
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Console
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Control Panel
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Environment
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\EUDC
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Identities
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Keyboard Layout
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Network
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Printers
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Software
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\System
HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Volatile Environment

C:\Windows\system32>REG QUERY HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130
-1001\Environment\

HKEY_USERS\S-1-5-21-23658683-3362043813-1728232130-1001\Environment
TEMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp
TMP REG_EXPAND_SZ %USERPROFILE%\AppData\Local\Temp


C:\Windows\system32>DIR C:\Windows\System32\config\COMPONENTS.*
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\Windows\System32\config

20/04/2015 11:24 p.m. 56,623,104 components
1 File(s) 56,623,104 bytes
0 Dir(s) 236,637,376,512 bytes free

C:\Windows\system32>DIR C:\Users
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\Users

18/04/2015 08:00 p.m. <DIR> .
18/04/2015 08:00 p.m. <DIR> ..
08/12/2014 06:41 a.m. <DIR> Andrew
08/12/2014 06:41 a.m. <DIR> Craig
18/12/2014 04:39 p.m. <DIR> doNOTuse
07/12/2014 09:43 a.m. <DIR> Ken Bev
08/12/2014 06:41 a.m. <DIR> Michael
24/01/2015 01:46 p.m. <DIR> Natalie and Bree
25/02/2015 01:01 p.m. <DIR> Public
0 File(s) 0 bytes
9 Dir(s) 236,637,372,416 bytes free

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
I have to admit - I'm groping in the dark here. :(
There's nothing amiss there that I can see.
Maybe I didn't go far enough back in the log?

This is the first error...
Code:
2015-04-21 04:00:28, Info                  CBS    Starting TrustedInstaller initialization.
2015-04-21 04:00:28, Info                  CBS    Failed to get full path for string:  [HRESULT = 0x8007007b - ERROR_INVALID_NAME]

Normally, we get something like this...
Code:
2015-04-16 09:10:49, Info                  CBS    Starting TrustedInstaller initialization.
2015-04-16 09:10:51, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll

So - let's have a look and see what's what!

Run these commands, and post the results...

DIR C:\Windows\winsxs\amd64_microsoft-windows-servicingstack*
DIR C:\Windows\winsxs\cbscore.dll /S
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks heaps, your groping in the dark is the closest I have had to anything meaningful in the last few days with this issue :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\Windows\winsxs\amd64_microsoft-windows-servicingstack
*
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\Windows\winsxs

14/07/2009 03:20 p.m. <DIR> amd64_microsoft-windows-servicingstack-
msg_31bf3856ad364e35_6.1.7600.16385_none_9a945b9a44b86e2d
14/07/2009 03:20 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b
05/06/2011 06:23 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5
05/06/2011 04:40 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
0 File(s) 0 bytes
4 Dir(s) 236,554,244,096 bytes free

C:\Windows\system32>DIR C:\Windows\winsxs\cbscore.dll /S
Volume in drive C is C Drive
Volume Serial Number is D594-2F00
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
...you didn't wait for the second command to finish ;)
please try again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Try this one :)

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\Windows\winsxs\amd64_microsoft-windows-servicingstack
*
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\Windows\winsxs

14/07/2009 03:20 p.m. <DIR> amd64_microsoft-windows-servicingstack-
msg_31bf3856ad364e35_6.1.7600.16385_none_9a945b9a44b86e2d
14/07/2009 03:20 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7600.16385_none_655452efe0fb810b
05/06/2011 06:23 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5
05/06/2011 04:40 p.m. <DIR> amd64_microsoft-windows-servicingstack_
31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f
0 File(s) 0 bytes
4 Dir(s) 236,641,677,312 bytes free

C:\Windows\system32>DIR C:\Windows\winsxs\cbscore.dll /S
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7600.16385_none_655452efe0fb810b

14/07/2009 02:55 p.m. 969,216 CbsCore.dll
1 File(s) 969,216 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7601.17514_none_678566b7ddea04a5

21/11/2010 01:25 a.m. 976,384 CbsCore.dll
1 File(s) 976,384 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7601.17592_none_672ce6c3de2cb17f

09/04/2011 06:59 p.m. 976,384 CbsCore.dll
1 File(s) 976,384 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7600.16385_none_0935b76c289e0fd5

14/07/2009 02:43 p.m. 839,680 CbsCore.dll
1 File(s) 839,680 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7601.17514_none_0b66cb34258c936f

21/11/2010 12:18 a.m. 845,312 CbsCore.dll
1 File(s) 845,312 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7601.17592_none_0b0e4b4025cf4049

09/04/2011 05:57 p.m. 845,312 CbsCore.dll
1 File(s) 845,312 bytes

Total Files Listed:
6 File(s) 5,452,288 bytes
0 Dir(s) 236,641,673,216 bytes free

C:\Windows\system32>^A
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
That looks right as well.
Perhaps the file is corrupted, or the permissions are wrong??

Please run the following command, and post the results

ICACLS C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\CbsCore.dll

(all one line!)

Also, please zip the file up and upload it to your reply.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Many thanks, file is attached :)


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\winsxs\amd64_microsoft-windows-servicingst
ack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\CbsCore.dll
C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.76
01.17592_none_672ce6c3de2cb17f\CbsCore.dll NT SERVICE\TrustedInstaller:(I)(F)

BUILTIN\Administrators:(I)(F)

NT AUTHORITY\SYSTEM:(I)(F)

Everyone:(I)(F)

BUILTIN\Users:(I)(F)

NT AUTHORITY\Authenticated Users:(I)(
M)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
The permissions are definitely not right - but on the other hand, the aren't wrong in a very bad way.
Something has given Everyone permisssions to everything - and that's a definite no-no, since it removes the protections that the system has against malware and PEBKAC :(
The file there is OK - its 256Hash at least is the same as mine.

I wonder if there's a fake file present?

Open an Elevated Command Prompt, and run the following command...

DIR C:\WIndows\cbscore.dll /S

it'll take a minute or two to search - post the results.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks, they have a few young adults and kids use the system. I have set up the only Admin Account, the rest are Standard User accounts.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\WIndows\cbscore.dll /S
Volume in drive C is C Drive
Volume Serial Number is D594-2F00

Directory of C:\WIndows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7600.16385_none_655452efe0fb810b

14/07/2009 02:55 p.m. 969,216 CbsCore.dll
1 File(s) 969,216 bytes

Directory of C:\WIndows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7601.17514_none_678566b7ddea04a5

21/11/2010 01:25 a.m. 976,384 CbsCore.dll
1 File(s) 976,384 bytes

Directory of C:\WIndows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856a
d364e35_6.1.7601.17592_none_672ce6c3de2cb17f

09/04/2011 06:59 p.m. 976,384 CbsCore.dll
1 File(s) 976,384 bytes

Directory of C:\WIndows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7600.16385_none_0935b76c289e0fd5

14/07/2009 02:43 p.m. 839,680 CbsCore.dll
1 File(s) 839,680 bytes

Directory of C:\WIndows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7601.17514_none_0b66cb34258c936f

21/11/2010 12:18 a.m. 845,312 CbsCore.dll
1 File(s) 845,312 bytes

Directory of C:\WIndows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad3
64e35_6.1.7601.17592_none_0b0e4b4025cf4049

09/04/2011 05:57 p.m. 845,312 CbsCore.dll
1 File(s) 845,312 bytes

Total Files Listed:
6 File(s) 5,452,288 bytes
0 Dir(s) 236,569,370,624 bytes free

C:\Windows\system32>
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
Sorry for the delay!

let's start again from scratch...

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
CBS and Windows Update Logs attached.

Cheers :)
 

Attachments

Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
You don't appear to have run either SFC or CheckSUR again - and there is considerable evidence of problems in CheckSUR that SFC may or may not be able to deal with.

Please run both tools, and post the new logs.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Fresh logs attached.

CheckSUR ran and completed 1 update.

SFC stopped at the usual 18% with the same error message.

Thanks for looking at this.

Cheers :)
 

Attachments

Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64bit
CPU
Intel Core i7 3820 @ 3.60GHz
Motherboard
Gigabyte Technology Co., Ltd. X79-UP4 (SOCKET 0)
Memory
32.0GB Dual-Channel DDR3 @ 666MHz (9-9-9-24)
Graphics Card(s)
2047MB NVIDIA GeForce GTX 750 (Gigabyte)
Hard Drives
2 x WD1002FAEX-00Z 1Gb Black Drives and 1 x Seagate 1Gb Drive in RAID Mirror + Spare

6 other drives (2Gb) internal and external
Antivirus
ESET Smart Security 8.0.312.0
Browser
Firefox
Here's the summary from the latest CheckSUR log...
Code:
Summary:
Seconds executed: 2309
 Found 135 errors
  CSI Payload File Missing Total count: 135

A quick look tells me that many of the files are from IE11 (11.2.9600.17501)

The CBS.log (SFC log) crashes at this point...
Code:
2015-05-04 23:40:46, Info                  CSI    00000080 [SR] Beginning Verify and Repair transaction
2015-05-04 23:40:47, Error                 CSI    00000081 (F) STATUS_FILE_CORRUPT_ERROR #1814750# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile(flags = (AllowFileNotFound|AllowSharingViolation|AllowAccessDenied), handle = {provider=NULL, handle=0}, da = (SYNCHRONIZE|FILE_READ_ATTRIBUTES|FILE_READ_DATA), oa = @0xa2ccf0->OBJECT_ATTRIBUTES {s:48; rd:NULL; on:[129]"\SystemRoot\WinSxS\amd64_microsoft-windows-a..de-compat-telemetry_31bf3856ad364e35_6.1.7601.18653_none_e5a5eb8210168b23\aeinv.dll"; a:(OBJ_CASE_INSENSITIVE)}, iosb = @0xa2cda0, as = (null), fa = 0, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), cd = FILE_OPEN, co = (FILE_NON_DIRECTORY_FILE|FILE_SYNCHRONOUS_IO_NONALERT), eab = NULL, eal = 0, disp = Invalid)
[gle=0xd0000102]
2015-05-04 23:40:47, Error                 CSI    [EMAIL="00000082@2015/5/4:11:40:47.639"]00000082@2015/5/4:11:40:47.639[/EMAIL] (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2057): Error STATUS_FILE_CORRUPT_ERROR originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysCreateFile expression: (null)
[gle=0x80004005]
2015-05-04 23:40:47, Info                  CBS    Failed to retrieve CBS log environment variable size for offline WER report. [HRESULT = 0x800700cb - ERROR_ENVVAR_NOT_FOUND]
2015-05-04 23:40:47, Info                  CBS    Failed to add CBS log files to Windows Error Report. [HRESULT = 0x800700cb - ERROR_ENVVAR_NOT_FOUND]
2015-05-04 23:40:47, Error                 CSI    00000083 (F) STATUS_FILE_CORRUPT_ERROR #1814749# from Windows::Rtl::SystemImplementation::CDirectory::OpenExistingFile(...)[gle=0xd0000102]
2015-05-04 23:40:47, Error                 CSI    00000084 (F) STATUS_FILE_CORRUPT_ERROR #1814748# from Windows::Rtl::SystemImplementation::CDirectory_IRtlDirectoryTearoff::OpenExistingFile(flags = (MissingFileIsOk|SharingViolationIsOk|AccessDeniedIsOk), da = (SYNCHRONIZE|FILE_READ_DATA), oa = @0xa2d398->SIL_OBJECT_ATTRIBUTES {s:40; on:"aeinv.dll"; a:(OBJ_CASE_INSENSITIVE)}, sa = (FILE_SHARE_READ|FILE_SHARE_WRITE|FILE_SHARE_DELETE), oo = (FILE_SYNCHRONOUS_IO_NONALERT|FILE_NON_DIRECTORY_FILE), file = NULL, disp = Invalid)
[gle=0xd0000102]

It looks like you may have some filesystem problems...

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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