Updates not auto installing

[2wheels]

NOTE: This thread refers to this thread (I can't control the font size) --
[FONT=&quot]http://www.sevenforums.com/windows-updates-activation/180231-updates-n[/FONT][FONT=&quot]ot-auto-installing.html#post1529292[/FONT]


I am experiencing the same problem with Windows 7 automatic updates not installing automatically. Like Oldhead I have auto update and all users selected. Unlike Oldhead I have different software. I have three machines with this problem, but I will restrict my post to just one right now. This one machine (Dell studio XPS 8100 -- Dell - Studio XPS 8100 Desktop / Intel® Core™ i7 Processor / 8GB Memory / 1.5TB Hard Drive - SX8100-2777NBC) is running Windows 7 Home SP1 with Webroot (anti-virus). I do not have any of the other software running that Oldhead listed. I have followed JMH's advice. Status = Started & Startup Type = Automatic. I have run SFC 4 times. I have attached the first and last results. I also ran Check Disk. The first results are posted. The Check Disk results are now clear/nothing to resolve.

I do not see any updates from Oldhead yet. What should be my next step? Has what I have done resolved the problem? In other words, were there errors found that caused my problem?

Thank you in advance for the help.
2wheels

 

[JMH]

* You ask

Has what I have done resolved the problem? In other words, were there errors found that caused my problem?

*Test to see if has corrected your problem.

* Have you SP1 installed?

* Have you received any Error Numbers?

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the windows log > application > in the left hand column note anything that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

 

[karlsnooks]

Can you manually install updates? Yes or No?

 

[2wheels]

Questions answered

Yes, SP1 is installed.

Yes, I can manually install updates.

I do not see that any updates were released in the past 24 hrs, so there is nothing I know of that I can do now to test what I've done so far. Any ideas?

An error number I researched yesterday when following the troubleshooting tips was 80246007. Some other recent ones are C355 and C0000135.

No, I had not checked out the Event Viewer. In doing so now, I see a lot of Bonjour Service, SideBySide, Tivo Transfer, ESENT, Event System, User Profile Service, VSS, etc. errors. 31,680 total!! I'm in over my head here as far as what is related. Here's one I see a lot that might be related -- CAPI2 (Event ID 4107, OpCode Info). And this? gupdate (Event ID 0, OpCode is blank, source code... ??? is that the gupdate?).

 

[JMH]

*I suggest you wait until the next updates are offered to see if your problem has been resolved.

* Re update settings -
I suggest you change them to notify you but let you choose to download.
Do a few at a time only.
Should you have problems take note of the KB******* number & note any related error messages in Event Viewer.

*FYI.
Always make sure you have a current system restore point prior to downloading anything.

 

[2wheels]

Problem status update (PC #1)

Windows Defender updated automatically last night.

I choose yesterday to leave the auto installed on because I did not feel manually installing my updates would tell me if my problem was solved. Instead I look at the update history to see if the auto updates were working (installing automatically).

Thank you for the restore point tip JMH.

So, do we think the (windows auto update) problem on the PC is resolved?

 

[JMH]

Windows Defender updated automatically last night.

I choose yesterday to leave the auto installed on because I did not feel manually installing my updates would tell me if my problem was solved. Instead I look at the update history to see if the auto updates were working (installing automatically).

Thank you for the restore point tip JMH.

So, do we think the (windows auto update) problem on the PC is resolved?

All will be revealed in the fullness of time I suspect.
Please keep us posted on what happens there.
Good luck!

 

[2wheels]

PC #2 Specifics

Okay, I will keep monitoring PC #1.

PC #2 is a Dell Precision M6400 laptop. Here are the stock specs -- Dell Precision M6400 Specifications ~ Laptop Specs. I have added a second HDD. I added memory for a total of 8GB. I also upgraded to Win7 Pro. I think that is all I have changed.

On about July 30, 2011 I reformatted the HDD and reinstalled the OS. Updates were set to install automatically for all users. The (Windows) update history shows all updates (important and recommended) have been successful except for 2 recommended .NET Framework 4 updates dated 8/9/11. Since 8/9/11, both important and recommended updates have installed automatically. [Yup, you read that correctly. And correct, no failures listed in the updated history.] I have done nothing to troubleshoot other than gather info. I have the feeling getting advice on this machine at this point might be prudent.

 

[2wheels]

PC #1 Update

Windows Defender updated automatically last night.

 

[2wheels]

PC#1 Update

The Win7 update installed (automatically) today

 

[2wheels]

PC #2 Update

I finally decided to try manually installing those two (.NET 4) updates. I was able to do that.

I looked at the Windows Update Troubleshooter v1.3 suggestion, but I was not able to find out what it does specifically. That makes me feel uneasy.

The Win7 updates installed automatically today on this PC too.

 

[JMH]

Good news thus far.
Any further help you require?

 

[legacy7955]

I looked at the Windows Update Troubleshooter v1.3 suggestion, but I was not able to find out what it does specifically. That makes me feel uneasy.
.

You did the correct thing by NOT downloading and running this um, tool.


Unless someone here that is an expert tells you to use a non MS diagnostic tool I would recommend you do not even download it!!!!

It's unfortunate that so many users out there don't stop and think before they jump to download and run things....

I think of it as a stranger coming to my door and wants to get in, am I really going to just open the door and invite them in???!!!!

 

[2wheels]

Follow-up

Yes, I would have felt better if that link was from Microsoft. Thank you for the feedback.

Sounds like we think all is well here with both PCs now. I really did not do anything to fix PC #2, so I guess that is my only item left. OH! I forgot to say yesterday that on PC #2 even after I activated Win7 (causing it to... uhhhh... reset sort of), it still did not install those 2 .NET 4 updates. What I mean by reset was the PC went from displaying the updates (and not installing them before activating Win7) to not displaying them. After activating Win7, both updates reappeared but still did not install.

 

[Layback Bear]

I activated Windows 7
Just a though. I don't think you can get all your Windows Updates unless your system is activated with the proper code.

 

[2wheels]

Excellent thought, but I was within the 30 day period on PC #2.

Source: Activating Windows: frequently asked questions

 

[Bill2]

I activated Windows 7
Just a though. I don't think you can get all your Windows Updates unless your system is activated with the proper code.

Win7 is fully updateable in trial state.

Excellent thought, but I was within the 30 day period on PC #2.

Source: Activating Windows: frequently asked questions

Even if you extend the grace period to the max permissible (120 days), windows will be updateable.

 

[JMH]

After activating Win7, both updates reappeared but still did not install.

Did you try to manually install one at a time?

 

[2wheels]

Manual install details on PC #2

Actually, I did them both at the same time.

 

[2wheels]

PC #2 Another Update

15 Microsoft updates automatically installed last night