USB Port error (Code 28)

[DarkBreak24]

when ever i plug in a usb device to the front usb ports of my computer i get this error @The drivers for this device are not installed (Code 28) There are no compadiable drivers for this device to find a driver for this device click update driver@. clicking that does not work but when i try the device in a different usb port it does. any help to fix this issue would be greatly appreciated

below is a picture of the error i receive...

 

[ICIT2LOL]

Hiyya Darkbreak mate as I don't know the numbers maybe you could access them at your end and the drivers should come up form this link
Product Selection | Dell US

PS I meant to add that I always go for the manufacturers site rather then rely on the Windows updating feature

 

[carwiz]

It doesn't look like a driver problem. It looks like it's not being recognized as a USB device. It should show up under Disk Drives not Other devices. Does a thumb drive work in the front port(s)? It may be that the Store N Go draws too much current on the front ports. Are they 2.0 or 3.0 ports?

Added: There's a limit on the amount of current you can draw from a USB Hub. What other devices are on the same hub?

 

[ICIT2LOL]

Right got it so the plug in is not being recognised?

Now yes Wizz you are right I got my wires a tad crossed there. Now generally speaking those external drives usually come with their own and I think rotten software and wondering if the thing should formatted through DISKPART I wonder if it is seen in that?

Now usually the larger ones come with a power adaptor and again you are right the big ones will draw or try to draw far too much power from what is available in the USB port.

Looking at a few reviews this machine is now reasonably aged too am wondering too if the mobo maybe a failing.

 

[DarkBreak24]

there is 2 front ports they are usb 2.0 and nothing is plugged in to either of them

 

[carwiz]

Just because there's nothing plugged into those ports doesn't mean the HUB isn't being used by other devices.

Does a thumb drive work in the ports? You didn't answer.

 

[DarkBreak24]

thats what is plugged in

 

[ICIT2LOL]

Have you physically examined the ports to see what condition the contacts are in? You will need a fairly bright light.

 

[carwiz]

I'm beginning to feel like a dentist.

Does it work? Does it show up in Devices as a disk drive?

 

[DarkBreak24]

when plugged into a different usb port yes

 

[carwiz]

Your initial post indicates you're trying to plug in a Store N Go into a front port. I said does a thumb drive work in the ports?

Thumb Drive

 

[ICIT2LOL]

I'm beginning to feel like a dentist.

Does it work? Does it show up in Devices as a disk drive?

Ok Wizz I'll let you take point

 

[carwiz]

Just trying to help John. Getting an answer is like pulling teeth.

 

[DarkBreak24]

Store N Go is a usb thumb drive but it doesnt work with ANY USB DEVICE!!!

 

[carwiz]

Ok, what I want to know is if ANY OTHER DEVICE works in the front port(s). If it doesn't, the port(s) are toast. Replace them or use a different port for your drive.

I'm outta here!