USB Ports not working?

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00kazuto

New member
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So im having some issue with some usb ports on my pc, some work perfectly fine while others just work when a flashdrive is installed and won't work with anything else (usb cables for instant) others wont work with anything? Any help?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
- Open device manager and look for any yellow alert. If you find any, try to update or install the driver.
- Long USB cables are not recommended as they can not work. The short they are, better they work.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
So I opened device manager and noticed two yellow alerts. One next to Universal Serial Bus (USB) Controller and the other next to Unknown Device both under the Other Devices tab. I tried updating them both but neither was able to update saying it couldn't find any drivers to update them :/
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
You have two missing drivers.
Open device manager, right click on the device (with the alert) - Properties - Details tab - Hardware Ids.
Copy the fist line and paste it over here. Should be like PCI\VEN_8086&DEV_A12F&SUBSYS_50071458&REV_31
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Alright the USB Controller one is
PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04
and the one that says unknown device is
USB\ASMEDIAROOT_Hub&VID1B21&PID1042&VER0001001600410003
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
Install these drivers and check for other yellow alerts.
 

Attachments

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Alright so I installed them and there is not longer any yellow alerts but the usb port still doesn't work. The port seems to work now but is kinda glitchy and sometimes I have to try pulling a cable or usb in diffrent orders or just keep trying to plug it in and hope it work.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
Did you reboot after the drivers installation?
open a cmd window and type:
sfc /scannow
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Yes I did restart after I installed the two drivers and im doing the scan now thingy right now
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
My bad forgot to report back but I ran the sfc /scannow and nothing significant happened?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
N/A
OS
Windows 7 Professional 64-bit SP1
CPU
Intel Core i5 3570K @ 3.40GHz Ivy Bridge 22nm Technolo
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V LK (LGA1155)
Memory
16.0GB Dual-Channel DDR3 @ 679MHz
Graphics Card(s)
2047MB NVIDIA GeForce GTX 660 (MSI)
Sound Card
None (Intgrated Audio)
Monitor(s) Displays
LG FULL HD (1920x1080@60Hz) + HP 2310 (1920x1080@59Hz)
Hard Drives
1863GB Western Digital WDC WD20EZRZ-00Z5HB0 ATA Device (SATA) + 931GB Western Digital WDC WD10EZEX-60ZF5A0 ATA Device (SATA)
Case
Enthoo Luxe | Phanteks
Keyboard
G213 Prodigy
Mouse
G203 Prodigy
Antivirus
Malwarebytes / Avast / Iobit Malware Fighter
Browser
Firefox ( Main ) / Chrome
Schedule a disk check. Right click on C: drive - Properties - Tools - Error check - Check now.
Do you want to schedule on next boot = yes

Sorry, don't know what else to try.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
Hi,
Have you switched to a ssd lately possibly a samsung one and installed samsung magician ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
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