USB problem with VMware Player

[Fantail]

Getting this error when I power up an XP VM;
"Host USB device connections disabled."
The connection to the VMware USB Arbitration Service was unsuccessful. Please check the status of this service in the Microsoft Managment Console.

When I go into managment - services VMware USB Arbitration Service and try to start it I get "Windows could not start the VMware Arbitration Service on local computer."

What am I missing here - used VMware before but never on 7 or not having ran into this. Appriciate any insight.

 

[pparks1]

What version of vmware player are you using? I think they fixed some USB issues with version 3.1.1.

I would also suggest doing a repair install. I've had that fix problems in the past with vmware.

 

[Fantail]

3.1.3 and have repaired install - same issue .. grrr.
There are a few google searches pointing to non MS usb root hub drivers, I checked they are all MS.

 

[Fantail]

Solved

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}.
[export for backup]
Deleted “UpperFilters” value.

Rebooted. VMware now has usb access.