Solved Vaio Sony laptop pcg-61611l internet connection problem.

[lunese11]

Hi
My sony vaio pcg-61611l doesn't let me connect to the internet, or download anything from it, however, it does let me when i open internet explorer 64bit. My wireless connection is alright(I've checked it 10000k times )
My friends told me that what is causing the problem is my internet drivers....you see...i am not a modern person ^~^ dunno **** about computers. So i wanted to know a way to fix my internet drivers, now remember that i cant download anything from the internet u.u please help q-q

 

[lunese11]

Oh Oh i forgot to tell you guyz that once my laptop crashed down so i had to take it to someone and that person placed a whole different system on it, now i cant access sony recovery wizard ( i think thats the name) or Vaio care. Some people told me to reset it to factory settings but heck i dont know how to do it Q.Q. So im asking you guyz please tell me whats the best method to solve this issue q-q thanks.

 

[Debbie B]

Hi,

Kindly confirm if 64-bit Internet explorer is working? if no, then try restoring it to factory defaults. You can refer to the URL mentioned for resetting the IE: How to reset Internet Explorer settings

If you dont have any important data on your computer or if you have already backed up important data, then try restoring your system back to the factory settings by following the instructions from the tutorial mentioned:
http://www.sevenforums.com/tutorials/20146-custom-install-windows-7-a.html

 

[lunese11]

Umm yeah Internet Explorer 64bit works perfectly, in fact, thats what im using right now . Also, the programs i installed on my laptop that are related to the internet, wont open o -o (Ex: Yahoo Messenger).

 

[lunese11]

I already tried the internet settings reset o -o thingy but it doesnt work u.u. Ima try to restore the system to factory settings =(

 

[lunese11]

Nope, i cant restore it to factory settings because i dont have the CD e.e or DVD. When i bought this laptop there was no CD/DVD included in the purchase so now i am ***** up u.u any other ideas on how to fix this =3?

 

[Debbie B]

Hi,

Try restoring your system back to a date when it was working fine. System Restore will affect Windows system files, programs, and registry settings only.
For System Restore steps, you can refer to the URL mentioned: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

 

[lunese11]

The oldest date i got in system restore is 7/16/12 e-e but unfortunely, it seems that back then i was having trouble :3 with the same problem. o -o i think it has something to do with ieframe.dll e-e or whatever. The thing is that i use a windows 7 home premium 32bit, and my internet connection is fine o -o, i even can connect to IE 64bit, but when i try to open IE normally, it says *IE cannot display the webpage*, or when i try to open any other program, i simply cant because they cant connect to the internet. So what im trying to say is, theres internet, but i cant connect to it . There must be a way to restore this laptop to factory settings without CD/DVD, just clicking something on the keyboard will do right Q.Q?

 

[lunese11]

Hi again x.x can someone help me by using remote assistance x.x cuz im going crazy with this laptop , i need to do projects for my school and rlly dont have time so please, i could use some help q-q

 

[lunese11]

Ok so somebody checked my computer and told me that
the startup settings, services and registry settings related to the same are corrupted. Does somebody knows how to fix this? ^~^

 

[Debbie B]

Hi,

I will search on this further and will get back to you as soon as possible.