Solved various BSODs mainly when doing video work

[Layback Bear]

oberfrank are you still using mismatch ram as you have in your first post.

RAM Slot 1+2: 4GB Corsair PC3-10700H(667MHZ) CML8GX3M2A1600C9
Slot 3+4 2GB G Skill PC3-10700G(667MHZ) F3-12800CL9-2GBNQ

 

[oberfrank]

I did it both with and without verifier. It did not make a difference.

Attached is the screenshot (with the print button - F9 within FUrmark did not work)

 

[centaur78]

Hmm this look ok

I see you are using the pagefile on the SSD.

My advice would be to use the pagefile on the HDD and leave the SSD for the system file

Once you change the Pagefile to HDD... restart the system and try working on the video using Magix or Avidemux.

 

[oberfrank]

I changed the pagefile to the HDD and leave the size to the system. So far I had 1 BSOD and the system was frozen 2 times. I will continue to collect some more BSODs.

Regarding the Ram: I am using bank 1/3 and 2/4 for the different RAM sticks, not 1/2 and 3/4. Is this an issue as well? The second set of Ram was used as an replacement to get rid of the BSODs but it did not work out. Using all 4 sticks did not change the issue at all.

 

[centaur78]

Did you disable the pagefile from SSD

 

[oberfrank]

Actually I did not do it correctly and had two BSODs but now managed to do it.

After the first restart I was able to run Avidemux and Magix without problem. After another restart the system froze within minutes. The next time I got a BSOD when starting Magix which is the last one in the attached file. The inatallation of Magix is broken and I will have to reinstall.

 

[Layback Bear]

For best results and less problems ALL ram should be matching. Same manufacture,speed,volts, and serial number. I buy ram in sets to get this done.

 

[centaur78]

First as advised by Layback.. try using all matching RAM.. or for the sake of testing now.... remove the 2GB's from the slot and keep only the 4GB's

Second. whats this network drive used for ??

Z: \\192.168.1.52\antec-e Datenträger Permanente Verbindung

Are you trying to run the video's from this folder or drive using Avidemux or Magix??

Thirdly Please run Autoruns and then click on File> Save.. Save the file in .arn format and upload here.

 

[oberfrank]

I removed one set of Ram and had a BSOD quickly afterwards. A new diagnostics file is attached.

The z-drive is a NAS and only used for exchanging data internally, not for any running programs (not even backup software).

The arn file is attached.

PLEASE NOTE THAT THE NEXT POST CONTAINS REVISED FILES!

 

[oberfrank]

Attached are revised SF and arn files. I have removed some programs and retested but just ended up with another BSOD.

 

[centaur78]

First uncheck the below from LOGON Tab inside Autoruns

AdobeAAMUpdater-1.0
Adobe ARM
AdobeCS6ServiceManager
BCU
NUSB3MON
QuickTime Task
ScreenManager Pro for LCD
StartCCC
SunJavaUpdateSched
SwitchBoard
Samsung SSD Magician.lnk
NokiaSuite.exe
Remote Control Editor

Then uncheck the below from the SERVICES tab

AdobeARMservice
AMD External Events Utility
AMD FUEL Service
AppleChargerSrv
BCUService
BotkindSyncService
DevoloNetworkService (you told me this was removed !!!)
Fabs
FirebirdServerMAGIXInstance
Futuremark SystemInfo Service
SandraAgentSrv
ServiceLayer
SwitchBoard
UsbClientService
WinDefend
WMPNetworkSvc

Restart the system and then run autoruns again and upload the new .arn files again.

 

[Northernsoul55]

ok, I will give it a try.

However, please note that the pc is connected via a modemrouter to dsl. Devolo is only the admin software and was added just 2 weeks ago, i.e. Months after the BSODs started. Hence, any other suggestions would be appreciated.

I am wondering whether this rather anhardware or a software issue. The only similarity between the BSODs seems to be that at least one process is running and I have constant read/write access to the (windows) ssd and the (data) harddisk. The video is not running e.g. as preview - the crashes occur when transcoding. Could this point to a issue with the drives\ setup of the drives / motherboard? As mentioned before this issue might have started when I installed the SSD.

Just to add if I may.

Have you tried updating the firmware on your SSD's?

Cheers

Dave

 

[oberfrank]

Thank you for the homework. I should be able to do this by tuesday.

The DevoloNetworkServices was installed in the meantime to do some maintenance but had been uninstalled prior to my last BSOD/post. Looking at the items reported in the autoruns-log, it looks like I have an issue with hygiene.

 

[Layback Bear]

This is my system. Just to give a example.

View attachment 267882

View attachment 267883

 

[oberfrank]

I have unchecked the boxes as requested except for Windefend which was blocked. Attached is a new arn file.

The FW for the SSD already was up to date as per the Samsung SSD Magician.

 

[Layback Bear]

If you are running Windows Defender; Why?
What anti virus are you using?

 

[oberfrank]

As advised in a previous post, I am using MS Security Essentials

Today's tests results: 2 time the system froze using / starting Avidemux or using Magix, respectively; 1 BSOD

SF file attached

 

[Layback Bear]

Microsoft Security Essentials should of turn off Windows Defender when installed. To verify this go to the
Start Orb and type defender and then tick on Windows Defender and should indicate it is Off.

View attachment 267928

Sorry I can't help with your zipps. Wrong language for me.

 

[oberfrank]

Windows says defender is off. Autoruns says " Error changing item state: Access denied"

 

[oberfrank]

I am not sure how to change the language to English. I tried some of the settings but had no effect on the dialogs. I will look into this tomorrow.