Solved Verizon Email mysteriously stopped working

All good stuff Steve.

I still want to hear what Vze has to say - after that we can pick up on all the other stuff (Combofix, SFC, Repair Install ... ). We're all just thinking out loud. I checked the Spanish page before, but forget my conclusion (not HTTPS?) - it's moot now though - Buratti cannot get to ANY Vze page. I'm waiting for the Vze update before proceeding on this end.
 

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x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
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Logitech k520 wireless KB
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Logitech m320 wireless mouse (bundled with KB)
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15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Yes Bill, "All good Stuff".

Thank you, you gave me my chuckle of the day! You can start callin' me Leaf Herder now, I finished up 2hours of blowin' the yard, talk 'bout cramps... :shock:

Jeez Bill, you started a third page. :zip: ..All good stuff!.. I'm done...;)

Good nite Mrs. Calabash, where ever you are!




Steve
 

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Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
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Mid-Tower Desktop
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Stock from Gateway
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Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
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Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Just wanted to report that I am able to remotely download my Verizon e-mail again from my TWC account. I don't know if Verizon is allowing 3rd party ISPs to access their POP server now or if my whitelist request was granted. Good luck, Buratti! Hope your issue is resolved now, also.
 

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Windows 7 Home Premium 64-bitIntel i7-477016GBNvidia GTX460 4GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-built
OS
Windows 7 Home Premium 64-bit
CPU
Intel i7-4770
Motherboard
ASRock Fatal1ty Z87 Killer
Memory
16GB
Graphics Card(s)
Nvidia GTX460 4GB
Hard Drives
Toshiba Q-series 512GB SSD
Antivirus
eSET
Browser
Chrome
Good luck, Buratti! Hope your issue is resolved now, also.
That would be great news!
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
OK back up and running!!!!!!!!! I did not call Verizon at all, but was on my list of things to do today. I googled for a tech support number on a different computer on my network and then noticed that the dropdown was now working correctly. I moved back to my computer and tried to open a Verizon site and it opened just fine and I could log in fine. I gave the true test and opened Outlook, and low and behold its working again!!!
I guess this confirms it was a secret Verizon issue that they eventually corrected themselves.

I thank you all for the 9 pages and 80+ posts in trying to help me in fixing this problem.
 

My Computer My Computer

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Windows 7 Home Premium 64 bitAMD Turion(tm) II Ultra Dual-Core Mobile M6004GB DIMM DDR-2AMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
HP Pavilion dv7 notebook
OS
Windows 7 Home Premium 64 bit
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600
Motherboard
Quanta 3638
Memory
4GB DIMM DDR-2
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK5056GSY ATA Device
465.76GB
Internet Speed
Verizon Fios 20up/10down
That's great to hear Buratti! :thumbsup: Thank you for posting back.

Give it a few days, a week, to make sure everything is working okay and if it is, you can come back and finalize your thread by marking it solved.
If you're sure now you can do it now, if something does go awry later on you can always re-mark it Unsolved.

Its the green button next to the orange Post Reply button that only you can see because it is your thread.
reply.png
solvebutton.gif
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
Thanks again for everyone's help with this. I will mark it solved. I do however have another small problem that just started today. I am almost confident that this has nothing to so with the Verizon problem though, but may or may not be related to my original problem stated in post 1. I might be better to just start a new thread but I will mention it quickly and then start a new one if advised.

As stated in earlier posts I often use Remote Desktop to connect to my work computer from home. My work computer as well as home laptop is windows 7 home premium. Natively you cannot RD into a home premium machine but any google search will give you instructions on a patch that will allow it. I have been using that patch (called concurrent RDP patcher) without any problems until this morning. Now whenever I try to connect, it goes through all the login and security certificate screens as usual, but only now as soon as the Remote Desktop "should" appear it goes back to the original connection screen. This happens from home and while on a different computer on the same network. Any suggestions or should I try a new thread?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 bitAMD Turion(tm) II Ultra Dual-Core Mobile M6004GB DIMM DDR-2AMD M880G with ATI Mobility Radeon HD 4200
Computer Manufacturer/Model Number
HP Pavilion dv7 notebook
OS
Windows 7 Home Premium 64 bit
CPU
AMD Turion(tm) II Ultra Dual-Core Mobile M600
Motherboard
Quanta 3638
Memory
4GB DIMM DDR-2
Graphics Card(s)
AMD M880G with ATI Mobility Radeon HD 4200
Screen Resolution
1600 x 900 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
TOSHIBA MK5056GSY ATA Device
465.76GB
Internet Speed
Verizon Fios 20up/10down
@Steve:
Fair enough ... it's been 6 days since you posted that Steve, er Leaf Herder. I got caught up with a few clients all demanding more time than the day allowed.

@michec:
thanks for posting your update, every piece of information helps ... and in this case there was nothing SF members could do to help solve the issue.

@Buratti:
thanks for confirming that the issue was automagically resolved for you as well and for marking the thread solved.

I think a new thread would serve you better - it is a different issue. I won't be much help on RDC, I'm just beginning to play around with it.

So the solution to this thread doesn't get buried, I'll amplify it.

There wasn't anything to update, change or repair on the user side.

Verizon made a change to their network that affected
their customers who use more than one Service provider.​
 

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Not a problem Bill, sometimes I get a bit eccentric. :p ... I like how you finished up the thread.


Buratti, I looked around and didn't see any threads on your RDP.

You may have to roll back a recent windows update KB2984972 from 10-14-14 or wait till concurrent gets an update, second article down: Patches to keep an eye on: | Small Business Susan

First comment when I looked elsewhere:
pigpen:
The latest updates for Windows 7 seem to have replaced termsrv.dll. Can someone update the patcher as well?

Source: https://www.raymond.cc/blog/enable-remote-desktop-connection-in-windows-7-home-premium/
 

My Computer My Computer

At a glance

Originally Win 7 Hm Prem x64 Ver 6.1.7600 Bui...Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logic...6GB of 1,333MHz DDR3 SDRAM32MB Intel Graphics Media Accelerator HD IGChip
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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