For ping, try this command and paste the output here (if 1460 doesn't work, try 1400, then 1300 if the previous number causes the message "Packet needs to be fragmented but DF set." to be displayed):
ping 74.209.160.12 -n 10 -l 1460 -f
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\CESAR>ping 74.209.160.12 -n 10 -l 1460 -f
Pinging 74.209.160.12 with 1460 bytes of data:
Reply from 74.209.160.12: bytes=1460 time=241ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=247ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=256ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=238ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=255ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=242ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=254ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=249ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=254ms TTL=45
Reply from 74.209.160.12: bytes=1460 time=259ms TTL=45
Ping statistics for 74.209.160.12:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 238ms, Maximum = 259ms, Average = 249ms
C:\Users\CESAR>
For tracert, try this command and paste the output here:
tracert 74.209.160.12
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\CESAR>tracert 74.209.160.12
Tracing route to static-74-209-160-12.lynnwood.netriver.net [74.209.160.12]
over a maximum of 30 hops:
1 43 ms 100 ms 196 ms speedtouch.lan [192.168.1.254]
2 25 ms 24 ms 25 ms 194-79-94-17.nr.ip.pt [194.79.94.17]
3 27 ms * * 195.23.196.89
4 24 ms 25 ms 25 ms 195.23.199.145
5 26 ms 25 ms 25 ms 195.23.196.161
6 43 ms 42 ms 41 ms 195-23-15-210.net.novis.pt [195.23.15.210]
7 41 ms 42 ms 41 ms TenGigabitEthernet1-4.ar2.mad1.gblx.net [208.48.
24.1]
8 166 ms 168 ms 167 ms 162.97.118.2
9 526 ms 227 ms 338 ms tg9-2.cr01.chcgildt.integra.net [209.63.114.37]
10 220 ms 321 ms 221 ms tg9-3.cr01.mplsmncd.integra.net [209.63.97.193]
11 219 ms 315 ms 316 ms te9-4.cr02.mplsmncd.integra.net [209.63.98.30]
12 216 ms 216 ms 215 ms tg13-2.cr02.sttlwatw.integra.net [209.63.99.53]
13 216 ms 219 ms 221 ms tg9-1.ar10.tkwlwazs.integra.net [209.63.114.130]
14 239 ms 239 ms 393 ms ge6-1.rtr3.lw.netriver.net [64.122.5.50]
15 231 ms 225 ms 228 ms static-74-209-160-12.lynnwood.netriver.net [74.2
09.160.12]
Trace complete.
C:\Users\CESAR>
The internet service (8Mb) is so slow that to open a webpage like facebook, it takes about 2-3 min.
With the same laptop, in my neighbor house with a servive of 2Mb it takes 5-10 s.