Weird Internet Problem?

[kyubiboi]

Hey guys I have a weird internet problem here. I just upgraded to Windows 7 last night. I didn't do a clean install, so I upgraded from Vista. The problem I'm having is that basically my internet is messed up....

If I try to use Internet Explorer, it says "Internet Explorer cannot display the webpage".
If I try to use Firefox, nothing happens, it just tries to load for a few seconds and the tab remains as "untitled".
If I try to use Safari, it says "You are not connected to the Internet".
If I try to use Opera, it says "Could not locate remote server".

Google Chrome seems to work fine, same with windows live messenger. I could also grab updates from windows update. Another weird thing is that Internet Explorer 64-bit seems to work fine as well. But anything other than these, it won't connect to the internet.

I do not have windows firewall turned on, so I don't know if there's anything that's blocking the connection...

Anyone have any ideas on what's going on? It's driving me insane here

 

[Airbot]

Hi kyubiboi,

Do you have any Antivirus program installed? If so , what is it, and have you tried temp. disabling it to see if it makes a difference?

Have you disabled your network adapter, and re enabled? Tried rebooting your router, and computer?

Tried flushing out your DNS cache?
command prompt - ipconfig/flushdns - enter

 

[zigzag3143]

After you do what Airbot suggested could you type cmd in search then ping MSN.com and let us know the results

thanks

Ken

 

[Airbot]

You might even run a full scan with a Antivirus program or something like Malwarebytes to rule out any malware infection. Could also run the network troubleshooter and see if that says anything relevant.

 

[kyubiboi]

Hi Airbot,

I don't have any Antivirus programs installed.

I've tried disabling and re-enabling my network adapter, but it didn't do anything. I've rebooted my computer tons of times and still the problem still exists.

I just tried flushing out my DNS cache, but it didn't do anything either

 

[kyubiboi]

After you do what Airbot suggested could you type cmd in search then ping MSN.com and let us know the results

thanks

Ken

I just tried this too. It said

"Ping request could not find host msn.com. Please check the name and try again.

 

[Airbot]

Try what I posted above in my second post.

 

[zigzag3143]

After you do what Airbot suggested could you type cmd in search then ping MSN.com and let us know the results

thanks

Ken

I just tried this too. It said

"Ping request could not find host msn.com. Please check the name and try again.

IN order for the ping to possibly work you need to do the ipconfig /flush and ipconfig /renew that Airbot suggested

then do the ping

thanks

Ken

 

[kyubiboi]

Try what I posted above in my second post.

Unfortunately I have to go to school now, so I'll try your suggestion when I get back. Thanks

 

[BeechV35Pilot]

Another thought is to be absolutely sure you have the latest network drivers for your card.

When I first installed Win7 RC about a month ago I experienced similar symptoms as you did. Updating the network driver to the absolute latest resolved this problem for me.

edit: yet another thought: Any chance the proxy settings were enabled in both FF and IE?

 

[kyubiboi]

Try what I posted above in my second post.

I just tried using MalWareByte and nothing came up. The troubleshoot was no help either

After you do what Airbot suggested could you type cmd in search then ping MSN.com and let us know the results

thanks

Ken

I just tried this too. It said

"Ping request could not find host msn.com. Please check the name and try again.

IN order for the ping to possibly work you need to do the ipconfig /flush and ipconfig /renew that Airbot suggested

then do the ping

thanks

Ken

Ok, so I retried it and what showed up was

Pinging msn.com [207.68.172.246] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.60.172.246:
Pacets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Another thought is to be absolutely sure you have the latest network drivers for your card.

When I first installed Win7 RC about a month ago I experienced similar symptoms as you did. Updating the network driver to the absolute latest resolved this problem for me.

edit: yet another thought: Any chance the proxy settings were enabled in both FF and IE?

I already tried updating to the latest network driver, but it said mine's already up to date. and no, the proxy settings are not turned on for FF and IE

 

[BeechV35Pilot]

Ok, so I retried it and what showed up was

Pinging msn.com [207.68.172.246] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 207.60.172.246:
Pacets: Sent = 4, Received = 0, Lost = 4 (100% loss)

Hmmm... it seems as if DNS is working, otherwise the ping wouldn't even translate the URL to the IP address and fail right away. How about running a trace route to MSN?

At the same command line, type "tracert MSN.com" (without the quotes) and post your results.

edit: Wait a second - I, too, on FiOS am receiving a timeout when I ping MSN.com. It seems as if the trace route is showing a failure midway to that IP address. It appears that one or more points along the way are configured to ignore ping requests.

 

[Uncle Willie]

Solution to Bonjour default gateway 0.0.0.0 problem

I had this same EXACT same problem. DNS was working, but the default gateway was messed up.

Try this:

1) Open a command windows (Start -> cmd)
1) Type ipconfig. Under Default gateway does it say:
Default Gateway . . . . .: 0.0.0.0
192.168.0.1 (or something similar)

If the first IP address listed for the default gateway is 0.0.0.0, I think I can help you.

The problem is that Bonjour is starting up before DHCP has returned the default gateway from your router. So, Bonjour (the Apple zero-configuration networking product) is messing up your Windows network by setting the default gateway to 0.0.0.0. Then when the default gateway is set by DHCP, it just adds the real default gateway (192.168.0.1 or similar) after 0.0.0.0. Then, guess what? Your internet connection won't work!

So, you can either manually fix it the way Microsoft recommends:
The Default Gateway may have been set to 0.0.0.0 on a Windows Vista-based or later OS running Apple’s Bonjour service
but this is a pain and you have to do it often. Try telling your spouse or kids that they need to do this every time there is an internet connection problem.

Or, if you really want to fix the problem, instead of manually correcting it every time it happens, do this:
1) startorb->computer (right click) -> manage
2) click "Services and Applications"
3) Click "services"
4) Find "Bonjour"
5) Right click "properties"
6) Change "startup type" to either "Automatic (Delayed Start)" or "Disabled"
Automatic (Delayed Start) works for me.

What this does is it keeps Bonjour from configuring the network parameters until your router has had a chance to configure your network parameters.

If this works for you great! Then you have to ask yourself:

1) Did Apple do this on purpose???

2) Why can't Microsoft figure this out and get rid of the "automatic" option for Bonjour and just keep only the "Automatic (Delayed Start)" option???

Good luck. Post if it works.

Uncle Willie